PagerDuty

PagerDuty We help developers, IT Ops, DevOps, and teams across the business provide an optimal digital experien

Resolve incidents faster and prevent them in the future

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real time and bring together the right people to respond to problems faster and prevent them in the

future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting and more time building for the future.

09/02/2026

More signals. More noise. More ways to miss what matters. From live events to financial operations to AI systems running in production, PagerDuty customers show what it looks like to turn raw signals into fast, targeted action before problems ever reach the people who matter most.

The best incident is the one customers never notice. A payment clears. A stream doesn't buffer. A loan closes on time. That's incident response working the way it should, and it's why more than 15,000 businesses across every industry around the globe are building on PagerDuty's platform.

09/02/2026

✨ The PagerDuty September Product Drop is here!

We've got even more updates to help get you closer to autonomous operations.

🤖 AI & Automation

PD Automation Runner (EA): Extend PagerDuty Workflow Actions and the SRE Agent to your on-prem and self-hosted tools, like Kubernetes, Splunk, and Grafana, without opening a single inbound port. Pull diagnostics or trigger remediation the moment an incident hits.

🛠️ Full-lifecycle Incident Management

Slack Experience Enhancements: Building on progressive updates to our Slack app, teams can now resolve incidents even faster with new updates included below:
- Quick declare of incidents even if not mapped to a service (in rolling GA now)
- One-click post-incident reviews kicked off in Slack (GA)
Custom incident cards (in Early Access)
- AI-powered incident communications (in Early Access)

Post-Incident Reviews in PagerDuty web UI (GA): Turn incidents into learning without leaving your workflow. Start drafts with one-click, and complete them in the web UI with context and timelines built in.

💻 Platform & Ecosystem

Scoped OAuth for Public Apps (EA): See, approve, and revoke third-party OAuth apps from one place. Apps request only the specific resources they need, and developers can publish them for customers to install.

Learn more ➡️ bit.ly/4cSc4iv

You deployed an AI-powered operations platform. Integrations are complete, workflows are migrated and teams are trained....
09/01/2026

You deployed an AI-powered operations platform. Integrations are complete, workflows are migrated and teams are trained. So why isn’t anything improving?

The first 100 days after implementation are your window to turn setup into transformation. Our new roadmap shows how to build the foundation for autonomous operations—establishing visibility, standardizing workflows and introducing AI-assisted response with confidence.

Read it here ➡️ bit.ly/4xFiGrV

09/01/2026

Last November, we announced our partnership with Fast Forward to launch the EdTech Impact Vertical, backing five tech nonprofits working to expand education access and opportunity: Beyond 12, Learning Equality, Quill, TalkingPoints and UPchieve.

Through PagerDuty.org, each organization in this cohort received a general operating grant, access to our platform and technical experts and hands-on mentorship. Through Fast Forward, they gained coaching, community and storytelling support to grow their reach.

We're honored to help these nonprofits build the operational resilience and AI capabilities they need to reach even more learners. Watch their story and learn about our partnership ➡️ bit.ly/4idlIQ3

Most organizations track what an IT incident costs in the moment: lost revenue and missed SLAs.But according to our 2026...
08/28/2026

Most organizations track what an IT incident costs in the moment: lost revenue and missed SLAs.

But according to our 2026 State of AI-First Operations report, the most damaging consequences don't show up until much later:
🟢 Brand damage that erodes customer trust
🟢 Lost productivity that extends well beyond the incident window
🟢 Engineer burnout that rarely makes it into post-incident reviews

We broke down the full liability picture, separating the immediate costs from the obligations that accumulate long after recovery. Learn more ➡️ bit.ly/4wpk6py

08/27/2026

📈 Today, PagerDuty announced our Q2 FY27 financial results.

“We delivered revenue above the high end of our guidance range, crossed $500 million in ARR, and generated $33 million in free cash flow this quarter, providing encouraging signals that our strategy is gaining traction. Just as importantly, the underlying fundamentals are strengthening too. Non-GAAP operating income also came in ahead of expectations and we enjoyed our fifth consecutive quarter of GAAP profitability. AI is transforming how software is built and operated, and PagerDuty is uniquely positioned to benefit from that shift,” said our CEO, John DiLullo.

See the full results ➡️ bit.ly/3SyBFFK

08/25/2026

🛠️ Meet Sophia Koruga and Logan Lewis, our Product Development apprentices!

Sophia and Logan are joining our ProdDev team this summer to gain hands-on experience in software engineering. Logan is focused on building internal tools that help our team respond to customer feature requests more effectively, while Sophia is diving deep into engineering projects across our platform. We are so excited to have their fresh energy and skills on the team!

08/24/2026

Your monitoring tools don’t know what they don’t know. No infra context. No ownership. No business impact. So responders swivel between tools while MTTR climbs.

Event Enrichment fixes that by pulling data from across your systems (e.g. CMDB) directly into your events. 🎯 Less hunting. More context. Faster MTTR.

Watch the demo ⬇️

You wouldn't merge standard code based on a single passing run without tests. So why do we evaluate AI agent prompts, sk...
08/21/2026

You wouldn't merge standard code based on a single passing run without tests. So why do we evaluate AI agent prompts, skills, and plugins on anecdotal evidence?

In her latest deep dive, Software Engineer, Sarah Martinelli Benedetti, runs 276 real agent sessions through a rigorous A/B experiment to answer a core architectural question: Is it better to use one unified skill or split standards into domain-specific skills?

Read the blog ➡️ bit.ly/465vVX9

08/20/2026

🌎 Meet Andrew Wyatt, our Global Success apprentice!

Andrew is working alongside our Global Success team this summer to see how we enable, support and drive real value for PagerDuty users worldwide, picking up key insights on what keeps the customer experience thriving and creating efficiencies on how the CSG team operates. We love having him on the team!

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600 Townsend Street #200
San Francisco, CA
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(650) 989-2965

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