Mindtickle

08/19/2026

The prediction was that AI would gut the contact center, but it didn't. It just took the easy calls. Password resets, order status, FAQs, all got absorbed by AI.

What's left for your agents is the hard stuff: angry customers, multi-system troubleshooting, edge cases, retention saves. That's a tougher job than it was five years ago, not an easier one. And most training programs still haven't caught up.

Join us live on Sept 9 for our webinar, The AI Takeover That Wasn't: Why Your Toughest Calls Still Need Your Best-Trained Humans.

On the panel are Krishna Depura (CEO, Mindtickle), Marlene Summers (SVP of Global Support, ECI Software Solutions), and Poornima Mohandas (Senior PMM, Mindtickle). Watch them unpack:
→ What AI actually took off your agents' plates
→ Why sandboxes and shadowing can't keep up anymore
→ How to train system skills and tough conversations together

Save your spot 👉 https://bit.ly/46p2yPH

A few years ago, the prediction was AI would gut the contact center workforce. But what really happened? AI absorbed the routine, low-value calls like password resets, order status, FAQs and customers still rely on live calls for quick resolution.

08/17/2026

AI is changing how revenue teams work. But what does that actually mean for the people building, enabling, and leading those teams?

That’s what we’ll explore at Elevate ’26.

Join 200+ revenue leaders in Austin for two days of candid conversations, real customer stories, and fresh perspectives on what it takes to build revenue organizations that can continuously learn, adapt, and improve.

And we’re excited to introduce an incredible lineup of leaders joining us on stage.

Look beyond your industry for what’s next. Hear how leading revenue organizations across technology, life sciences, medtech, financial services, manufacturing, cybersecurity, and more are adapting and finding new ways to win.
Learn. Connect. Rethink what’s possible.

📍 Austin, TX
📅 September 22–23, 2026
Join us at Elevate ’26 → https://bit.ly/4zoHfuX

08/11/2026

Work hard, play harder. MAD XV, Pune edition 🧡

08/10/2026

Work hard, play harder. MAD XV, Bengaluru edition. 🧡

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07/31/2026

Fifteen years of Mindtickle, and our XV Annual Day gave us every reason to celebrate.

We stepped away from deadlines and dashboards for a day to celebrate what the team has built together, and to have a genuinely good time doing it.

The product has changed a lot in fifteen years and the team has grown even more, but the reason people show up is the same. It's who you get to build alongside.

Here's to what comes next. 💙

07/28/2026

The best enablement doesn't pull sellers out of their day to go learn. It meets them inside the workflow, right where the selling happens. If your revenue team still treats enablement as a separate destination reps have to visit, this one's for you.

In our on-demand webinar, State of Agentic Revenue Enablement 2026: From AI Features to AI That Acts, we unpack how AI is embedding enablement directly into seller workflows, so coaching, content, and guidance show up in the flow of work instead of in a portal nobody opens.

The insights are based on data from 400+ organizations and 1.5 million users.

👉 Go take a peek if you want to see how augmented selling actually works in practice. Watch the full webinar on demand and tell us what you think in the comments. https://bit.ly/4bg0PPR

07/15/2026

Missed our webinar, State of Agentic Revenue Enablement 2026: From AI Features to AI That Acts? It's available to watch on demand now.

This session unpacks the fourth edition of Mindtickle's annual research report, based on data from 400+ organizations and 1.5 million users, and shows how revenue teams are rethinking coaching, content, buyer engagement, and deal ex*****on in the age of agentic AI.

👉 Its worth a watch if you’re curious about where enablement is headed next. Watch the full webinar on demand and let us know your thoughts in the comments.

https://bit.ly/4gzNWn7

07/03/2026

Happy Independence Day! 🇺🇸

Today, we celebrate our nation's spirit of freedom and extend our gratitude to the brave men and women who have served and continue to serve.

From everyone at Mindtickle, we wish you and your family a safe, happy, and memorable Fourth of July.

06/30/2026

AI in enablement is moving beyond features that assist agents that take action. So what does that mean for revenue teams?

To find out, join us for State of Agentic Revenue Enablement 2026: From AI Features to AI That Acts webinar on Tuesday, July 14, at 9 a.m. PT | 12 p.m. ET.

Hear from Christian Pieper, Director of Product Marketing, Mindtickle and Poornima Mohandas Senior Product Marketing Manager, Mindtickle as they break down the latest research and what it means for your team.

👉 Save your spot today - https://www.mindtickle.com/events/state-of-agentic-revenue-enablement-2026-from-ai-features-to-ai-that-acts/