09/22/2026
Salesforce is changing what the CRM interface looks like.
At Dreamforce ’26, Parker Harris highlighted a shift toward Headless 360, where Salesforce capabilities can show up through Slack, AI interfaces, or whatever experience businesses build for their teams.
The bigger shift? The value isn’t just in page layouts and buttons anymore. It’s in the data, security, and business logic underneath.
Salesforce even showed a sales command center built live in Slack in just minutes, connected to CRM data and workflows.
And payments are moving in the same direction.
ChargeOn brings payment workflows into Salesforce through a headless approach, so payments can become part of the experience your business builds, wherever that workflow lives.
Follow along for more Dreamforce ’26 updates.
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