Airship

Name: Airship
Address: 548 Market Street Suite 698370, San Francisco, CA, 94104, US
Telephone: +18553853155

Airship is the only mobile-first, AI-powered customer experience platform that delivers results.

Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable results at scale. For over 15 years, Airship has pioneered mobile innovation — with industry-first push notifications, mobile wallet passes, in-app messages, and now AI agents — delivering mobile expertise that’s unmatched ac

ross industries and global markets. Airship enables product and marketing teams to launch AI-powered, unified and personalized experiences across app and web, turning ordinary customer interactions into repeatable conversions. Thousands of top global brands trust Airship to deliver sustainable revenue growth, lasting loyalty, and meaningful impact.

06/09/2026

Customers don’t convert inside dashboards.

They convert inside experiences.

Swipe.
Explore.
Choose.
Act.

Mobile-first brands guide customers from interaction to revenue through seamless, personalized journeys, not transactional sends.

The results aren’t abstract:
▪️2.8X higher conversions.
▪️140%+ purchase frequency.

When mobile becomes infrastructure (not just distribution) growth compounds.

If you’re rethinking how revenue actually flows through your digital ecosystem, this blog connects the dots.

https://bit.ly/3ZGV5Ze

05/29/2026

We’ve all had that frustrating experience: tapping a push notification only to be dropped onto a generic mobile website that feels impossible to navigate.

Danny Ackerman, VP of Product Management at Airship, sees this as a massive missed opportunity. When you treat your app as just a placeholder for web content, you’re missing out on the native capabilities that drive real results.
Mobile wallets and hyper-personalized interactions for example.

The brands currently winning are the ones making the app the anchor of their ecosystem. It’s about moving beyond "engagement" and building a destination where loyalty actually lives.

Get the 7 secrets behind building a best in class mobile-first CX strategy.
https://bit.ly/3Qx1fJR

05/28/2026

Six months after buying an AI platform, most CX teams are doing things that were never in the demo.

The five questions in this post are what surface that reality before you sign the contract.

Get the full playbook to navigate agentic AI in CX.

https://bit.ly/4ejCzyt

05/21/2026

Think about the last thing you did before you fell asleep. You were on your phone.

It’s the remote control to your customer’s daily life, yet most brands still treat it like a "secondary" screen. That disconnect is costing you revenue.

Leading brands have graduated from "customer engagement" to Customer Experience. They’ve left sending basic messages behind. Now, they’re building native-feeling journeys that guide users to value.

We’ve distilled years of strategy into one actionable playbook so you can:

▪️See the metrics that actually move the needle on your bottom line.
▪️Hear what your customers actually want through explicit trust.
▪️Feel the confidence of mission-critical reliability.

Discover the mobile way to grow:
https://bit.ly/3Qx1fJR

05/20/2026

If your performance reports still spotlight open rates and click-throughs, you’re measuring activity not impact.

As Maria Robinson, our CMO, puts it:

“We look beyond vanity metrics. Instead, we focus on what matters: customer loyalty and revenue growth.”

Because growth today isn’t about sending more messages.
It’s about orchestrating smarter journeys.

Mobile is where customers decide.
AI is what optimizes the lifecycle.
Cross-channel orchestration is what connects it all.

When those three work together, the results aren’t theoretical:

▪️2.8X higher conversions
▪️162% MAU growth
▪️140% higher purchase frequency

That’s what happens when customer journeys become revenue infrastructure.

Discover the mobile way to grow in this blog.

https://bit.ly/3ZGV5Ze

05/19/2026

The missing piece of a customer journey? Mobile wallets.

They aren't just for coffee and boarding passes anymore.
They are a direct, app-free marketing channel.

Whether it's a proximity-triggered coupon or a real-time event update, wallets bridge the gap between digital and physical experiences. As a bonus, mobile wallet users spend 31% more than non-users.

Why? It’s personal, timely, and convenient. No app download required.

Just a unified journey that actually converts.

Learn the most unique mobile wallet capabilities and best use cases.

https://bit.ly/44Zxsy0

05/15/2026

Most brands are still playing detective. Guessing what a customer wants based on a single link click from three days ago.’

Emily Hottal, Director of Product at Airship, explains that "inferred" data is ineffective. Behavior tells you what a customer does, but completely misses the why. The real path to personalization is through zero-party data: information shared willingly because it makes the experience better.

When you use in-app surveys to simply ask what your customers want, you build explicit trust. Additionally, using a preference center on the types of messages they want to receive is a great way to minimize opt-outs.

Curious how this simple shift can transform your conversion rates? Read the playbook for growth teams building mobile-first customer experiences.

https://bit.ly/3Qx1fJR

Address

548 Market Street Suite 698370
San Francisco, CA
94104

Telephone

+18553853155

Website

http://www.airship.com/

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