Hiver HQ

Hiver HQ Hiver is a modern AI customer service platform. It unifies email, chat, voice, and more in one intuitive workspace.

Over 10,000 teams, including Flexport, Harvard University, Upwork, and Epic Games, trust Hiver to deliver exceptional support.

“Apply the same empathy to your colleagues that you give your customers.”💬 That’s how Micheal Nguyen, Head of Customer I...
08/20/2025

“Apply the same empathy to your colleagues that you give your customers.”💬

That’s how Micheal Nguyen, Head of Customer Intelligence at Enterpret, approaches cross-functional collaboration.

In this CX Spotlight, Micheal shares:

💛 How empathy + curiosity build internal trust
🤖 How he uses AI to surface patterns — not just automate tasks
☕ And how a breakfast ritual (Coffee and Customers) sparked real engagement

Link to the full convo in bio ☝️

This , we’re taking cues from Kendrick Lamar on how to deal with endless customer tickets, do grunt work, stay calm und...
08/11/2025

This , we’re taking cues from Kendrick Lamar on how to deal with endless customer tickets, do grunt work, stay calm under pressure, and more.

What if bars aren't just for the playlists but could speak to the soul of those working in support?

The best of Indian fashion is here at Elements. We offer you an array of choices for both - men and women. :) ...
02/17/2023

The best of Indian fashion is here at Elements. We offer you an array of choices for both - men and women. :)

Attention everyone! We've got some exciting news to share! 🎉G2 has recognized Hiver in its 'Top 50 Office Products' and ...
02/15/2023

Attention everyone! We've got some exciting news to share! 🎉

G2 has recognized Hiver in its 'Top 50 Office Products' and 'Top 50 India Companies' lists.

We'd like to thank everyone (customers, partners, well-wishers, and most importantly, the Hiver team) who has supported and continue to support us 🥳

Our Founders Week celebrations are underway! 🥳We kicked things off with a paint party, look how it went :)
12/06/2022

Our Founders Week celebrations are underway! 🥳

We kicked things off with a paint party, look how it went :)

We're here, and we're excited! Come say hi to us at .You can catch us at booth #224 for some cool swag and caricatures....
09/13/2022

We're here, and we're excited! Come say hi to us at .

You can catch us at booth #224 for some cool swag and caricatures.

Address

San Francisco, CA

Website

Alerts

Be the first to know and let us send you an email when Hiver HQ posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Hiver HQ:

Shortcuts

Share

Category