Technology Assurance Group

10/15/2026

Security has been moving toward "included by default" for years, and 2027 is when the shift finishes in the mid-market. Clients increasingly expect baseline protection - endpoint detection, identity hardening, backup verification, employee awareness training - as part of the core agreement rather than a separate SKU they evaluate on price.
https://www.tagnational.com/blog/managed-technology-services-trends-2027

10/08/2026

10/06/2026

Raul Zayas, CEO of Ztek Solutions and a long time TAG Member, shared his MDR success at WatchGuard’s Impact conference in Nashville. Excellent presentation Raul!

10/01/2026

Ask a struggling managed technology services provider why quota wasn't met and you'll usually hear about the market - longer cycles, price pressure, competitors quoting lower. Sometimes that's true. More often, the real problem sits closer to home: the sales team has never been taught a repeatable process for selling managed IT, cybersecurity, and cloud voice services.
https://www.tagnational.com/blog/sales-training-for-it-service-providers-exceeding-your-targets

09/22/2026

Sanford Gladding of ATS and Ryan Mulvany of TAG/Connect Outbound wrap up TAG’s Fall Conference in Baltimore with a great session on 𝐌𝐚𝐤𝐢𝐧𝐠 𝐘𝐨𝐮𝐫 𝐍𝐞𝐰 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 & 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐀𝐝𝐨𝐩𝐭𝐢𝐨𝐧 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥!

09/22/2026

Penny Belluz of Teleco and Nick Dreyfus of i-NETT delivered a phenomenal presentation on Customer Centric Technology Presentations – Members Share What Works!

09/22/2026

Thomas Fimian of Levifi, Rich Beebe of Hire Quality, Andrew Schmidt and Bryan Flores of TAG, shared their valuable insights during a session on Invest in Your New Hire’s First 90 Days!