08/06/2026
POV: your boss just found out the fix takes months, not a quarter.
Tuesday the CMO said she had it handled. Here's what handling it actually looks like, and it is not a campaign.
BOSS: so what does chat want from us?
CMO: something real. our own research.
CMO: nobody else's numbers.
CMO: actual humans' names on it
That's the whole bar, and almost nobody clears it.
When BOL looks at why a company doesn't come back in an AI answer, it's usually one of three things. The site is quietly blocking the crawlers. The content is 400 blog posts that say what everyone else's 400 blog posts say. Or there's nothing outside their own domain confirming any of it.
That last one is where people get stuck. Publishing it on your site is step one. It has to exist somewhere a model actually reads.
CMO: then we put it everywhere. videos. podcasts. reddit
BOSS: reddit?
CMO: REDDIT!!!
BOSS: But, we make software.
CMO: Well, chat reads reddit.
It does. And it weighs a thread full of practitioners arguing about your category more heavily than the page where you describe yourself.
BOSS: this sounds like months
CMO: it is.
There's no version of this that's finished by the next board meeting, which is exactly why the companies starting now are the ones who'll be in the room next year.
Full playbook in the comments.