Soft-Pak

Soft-Pak Soft-Pak is a complete fleet operational software solution that delivers the power and flexibility

With Soft‑Pak’s browser‑based Dispatch Board, waste industry teams can drag, drop, and manage on‑call activities in real...
04/30/2026

With Soft‑Pak’s browser‑based Dispatch Board, waste industry teams can drag, drop, and manage on‑call activities in real time using map and list views that match how dispatchers work. Switch perspectives to visualize routes geographically or review jobs in a streamlined list, customize views, filter jobs, track active and completed routes, and stay on top of new work orders, all on one screen.

Need to manage multiple accounts? Now you can sign in to multiple accounts at the same time.

Fully synced with Mobile‑Pak, every update happens in real time, so nothing gets missed, every job gets done, and every service gets billed.

Contact your sales representative today for more information or to request a demo: https://pulse.ly/m1vq7jlg0c

04/23/2026

We are honored to have our valued customer, Acadiana Waste Services, featured in a recent Waste Today article highlighting how they leveraged Soft-Pak and 3rd Eye to transform their operations.

The piece highlights their transition from paper routes to real-time visibility, enabling them to scale efficiently while maintaining high service standards amid rapid growth.

Click the link to read the full article and learn how integrated technology is making a measurable impact in the field, https://pulse.ly/9mq75jxmjx

Soft-Pak revolutionizes customer onboarding with its advanced Sales-Pak tool, streamlining the signup process by elimina...
04/02/2026

Soft-Pak revolutionizes customer onboarding with its advanced Sales-Pak tool, streamlining the signup process by eliminating the need to email information back and forth with customers.

This innovative solution enables effortless setup of new customers, integrating details such as notes, addresses, pricing, and services directly into their account in the customer service application.

The process is further simplified with an e-signature feature, allowing customers to instantly confirm their acceptance on a tablet in person or by email.

Learn more https://pulse.ly/as5on8uodb

Seamless integration between Soft-Pak and 3rd Eye allows waste haulers to enhance route efficiency and safety simultaneo...
03/26/2026

Seamless integration between Soft-Pak and 3rd Eye allows waste haulers to enhance route efficiency and safety simultaneously.

By automating manual tasks and connecting the truck to the back office, teams operate more efficiently, reduce errors, and improve safety on the road.

Automated service verification, real-time in-cab communication, and effortless data sharing keep routes streamlined and drivers focused—helping you provide reliable service while protecting your bottom line.

Learn more: https://pulse.ly/z2dkcy65bn

03/18/2026

Soft-Pak advances AI-driven waste management software for waste haulers - Read the full press release here to learn more.

When customers call with questions, your team needs answers fast. Soft Pak’s Customer Activity Calendar gives CSRs a com...
03/10/2026

When customers call with questions, your team needs answers fast. Soft Pak’s Customer Activity Calendar gives CSRs a complete view of each account in one clear timeline. Route details, service history, payments, invoices, photos, notes, and more are all in one place.

With instant access to every interaction, your staff can resolve issues faster and deliver a smoother, more accurate customer experience.

Discover how Soft Pak helps your team handle customer questions with speed, clarity, and confidence. Request a demo today.

Learn more https://pulse.ly/0pya9x600n

Soft-Pak is proud to stand out from the crowd by providing robust support options, including an online customer resource...
02/27/2026

Soft-Pak is proud to stand out from the crowd by providing robust support options, including an online customer resource center and an entire team of live experts who are available and ready to assist when needed.

Soft-Pak customers don't need to wait weeks for billing, dispatching, or reporting issues to be addressed; we typically resolve them on the same day they arise.

To learn more about Soft-Pak, visit https://pulse.ly/r1lwyyay0l

Looking for a simpler way to verify service and cut down on callbacks?Soft‑Pak’s Mobile‑Pak can automatically complete s...
02/10/2026

Looking for a simpler way to verify service and cut down on callbacks?

Soft‑Pak’s Mobile‑Pak can automatically complete stops and capture service images when paired with the optional 3rd Eye integration—no buttons or tablets needed.

This integration helps drivers stay focused, speeds up operations, and gives customer service quick access to images or video when questions come up.

To learn more: https://pulse.ly/adgriwonxw

Soft-Pak allows waste industry dispatchers to utilize a browser-based screen with drag-and-drop capabilities to see and ...
02/05/2026

Soft-Pak allows waste industry dispatchers to utilize a browser-based screen with drag-and-drop capabilities to see and manage all on-call activities. This dispatch board is customizable to user preferences and has filter functions to track ongoing services easily, view pending jobs, see new work orders, and monitor what tasks drivers are working on or have completed throughout the day.

All updates are in real-time with Mobile-Pak. This ensures the effective management of daily workloads and guarantees all necessary jobs are accomplished, completed, and billed for.

Contact your sales representative today for more information or to request a demo: https://pulse.ly/yxhrx7hvdo

01/30/2026

Watch a video explaining how to purchase new garbage trucks through Sourcewell government purchasing, with the Heil Ready Truck program.

Soft-Pak has been a trusted software partner to the waste industry for more than forty years, helping haulers streamline...
01/15/2026

Soft-Pak has been a trusted software partner to the waste industry for more than forty years, helping haulers streamline operations, improve efficiency, and strengthen customer service.

Built for the unique demands of solid waste operations, Soft-Pak unifies billing, dispatch, routing, customer service, scale operations, and fleet management into one proven platform.

Supported by a team with deep industry expertise, Soft-Pak pairs knowledgeable service with modern technology, including seamless integration with 3rd Eye as part of Environmental Solutions Group's Connected Collections ecosystem.

Together, these solutions connect software, smart cameras, and operational data to deliver clearer insight and a more connected operation.

Learn more by visiting https://pulse.ly/jm0ixypxdx

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4660 La Jolla Village Drive, Suite #200
San Diego, CA
92122

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