HelpSocial

HelpSocial Building blocks to help you bring advanced customer engagement apps to market faster. Contact us at [email protected] for a demo and more information.

At HelpSocial, we help large brands that are overwhelmed with growing customer inquires in social media. We help them scale their response efforts in the contact center to provide a unified customer experience across all communication channels. Along with full featured web & mobile apps, we use proprietary integration technology that combines social comments with internal customer data and sends t

hem into the contact center system in a way that allows them to be routed just like a phone call. This is gives the brand the ability to respond faster and resolve customer issues quicker without disrupting their established customer care workflows.

We are excited to announce we will be holding an event on March 5th at the Geekdom Event Center to share some of the big...
02/06/2020

We are excited to announce we will be holding an event on March 5th at the Geekdom Event Center to share some of the big things we learned from our journey with HelpSocial. Come join us! Details below.

Register for FREE Tickets: https://www.eventbrite.com/e/helpsocial-lessons-learned-from-startup-to-shutdown-tickets-91665360561

View the event agenda and session descriptions: https://medium.com//helpsocial-lessons-learned-from-startup-to-shutdown-bbdd511caabe

A Knowledge Transfer Event For San Antonio Startups and Investors

Six years ago, right before Thanksgiving, a project called Tweetmon started turning into HelpSocial. So many people were...
11/22/2019

Six years ago, right before Thanksgiving, a project called Tweetmon started turning into HelpSocial. So many people were involved with making this happen. Without them, none of this would have been possible. We are thankful to all of our family members, friends, customers, investors and team! www.helpsocial.com

5 Creative lead magnet ideas to generate valuable leads for your business in a simple and fast way==> https://buff.ly/2A...
10/09/2019

5 Creative lead magnet ideas to generate valuable leads for your business in a simple and fast way==> https://buff.ly/2AVZQmo

Artificial Intelligence is here to stay, will impact how we interact with the world and those around us. Software develo...
10/09/2019

Artificial Intelligence is here to stay, will impact how we interact with the world and those around us. Software development is no exception.
Read this post and see all the ways AI shall invade and alter the software development lifecycle >> https://buff.ly/2IxCZ4w

Chatbot Service Design for Beginners – To compete, a chatbot should be able to solve problems within a minimum number of...
10/08/2019

Chatbot Service Design for Beginners –

To compete, a chatbot should be able to solve problems within a minimum number of steps. It should be easy to use and does not require too much typing. Besides, it should be smart enough to understand requests and not ask users to clarify what it can find out by itself. All of these abilities ensure a smooth process of problem solving, which can increase the user adoption.

But how do you create the ideal chatbot?

[embedyt]https://youtu.be/d6vzPvBDU40[/embedyt] In spite of a variety of benefits, it’s unclear how chatbots can be made to work in a practical sense. In this article, we’ll find out principles and steps of chatbot service design, as well as some common mistakes when it comes to building these A...

How do you get your customers to watch your explainer videos?You need to think about these 5 engagement strategies on to...
10/06/2019

How do you get your customers to watch your explainer videos?

You need to think about these 5 engagement strategies on touchpoints & design.

https://buff.ly/2KCd8Zl

Want to learn how to build a chatbot for your business? With advancements in AI, the time of AI-powered bots that can in...
10/05/2019

Want to learn how to build a chatbot for your business? With advancements in AI, the time of AI-powered bots that can interact like humans is approaching.

https://buff.ly/31QmS9O

Want to turn your customers into raving fans? Here are 5 dead-simple customer loyalty-building strategies every company ...
10/05/2019

Want to turn your customers into raving fans? Here are 5 dead-simple customer loyalty-building strategies every company should start doing today. https://buff.ly/2N3QRXg

Amazing list of future tech events this month in Forbes, covering AI, big data, IoT and more: https://buff.ly/2LKzdXK
10/04/2019

Amazing list of future tech events this month in Forbes, covering AI, big data, IoT and more:

https://buff.ly/2LKzdXK

Brian Green, Adobe’s EMEA sales & marketing director in Enterprise Software, shares customer success and retention, grow...
10/03/2019

Brian Green, Adobe’s EMEA sales & marketing director in Enterprise Software, shares customer success and retention, growth, the methods to drive more revenue, better experiences and better customer retention.

https://buff.ly/2peNK55

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San Antonio, TX

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