HotWax Commerce

10/15/2026

Balancing store and online inventory?

It’s tough to protect walk-in sales while avoiding overselling online especially when platforms limit how you manage safety stock.

Most retailers end up relying on manual workarounds that waste time and still leave inventory exposed.

See how HotWax Commerce automates safety stock and thresholds across your entire network so you can sell confidently: https://na2.hubs.ly/H08pHQ20

Compare Shopify’s inventory management with HotWax Commerce for omnichannel retail, overcoming Shopify’s limitations and boosting efficiency.

10/13/2026

Idle inventory is a slow-bleed problem.

It sits on the shelf in Store A while Store B marks down the same product to clear it. It trains the buyer to over-order next season. It eats margin three different ways at once.

The fix isn't more discounting. It's smarter order routing.

When an online order comes in, the routing logic can prioritize stores with aging stock, even if they're not the closest.

The customer still gets the product in time. The slow-moving inventory moves at full price. Markdowns avoided.

HotWax Commerce treats inventory age as one of many possible signals: proximity, capacity, age, channel, store priority. You pick which signals matter, and how much.

Most retailers haven't tried this. Most retailers are leaving real margin on the shelf.

Read more: https://na2.hubs.ly/H08lC9x0

Order routing in real time. Pick the best store or warehouse for each order using inventory health, capacity, SLA, priority, and cost. See how it works.

10/12/2026

Should every store Ship From Store?

More stores ≠ more efficiency

When every store starts fulfilling online orders, costs climb and delivery times stretch. Fulfillment isn’t about quantity, it’s about choosing the right locations.

Location economics tell the real story.

Every region has different carrier networks, delivery times, and shipping rates. Stores in remote or high-cost zones often turn quick deliveries into expensive ones. That’s why store location should always lead your fulfillment decisions.

Urban convenience can be misleading.

A store in the city center might attract great foot traffic, but limited parking, traffic congestion, and carrier delays make it one of the hardest places to fulfill online orders.

High sales ≠ high readiness

Busy stores already have their hands full serving walk-ins. When the order volume exceeds a store’s fulfillment capacity, it often leads to errors, delays, and burnout.

See the five factors that show which stores are ready for Ship From Store: https://na2.hubs.ly/H08kcg80

Discover 5 factors retailers must consider when launching Ship From Store and how to overcome common challenges with an omnichannel OMS.

10/09/2026

Tired of hype drops selling out in seconds?

Hype can backfire.

When stock disappears in seconds, real customers lose to bots and resellers. The result is a poor customer experience and lower brand value.

Hype shouldn’t be a race.

HotWax Commerce lets your customers place pre-orders based on true future inventory from purchase orders, displaying exact promise dates on PDPs.

Customers get the product, and you keep the demand.

Are you ready to support pre-orders? See how the right pre-order management tool can help you keep fans happy and sales rolling, even after the buzz.

Learn how to keep selling after stock runs out with HotWax Commerce Pre-Order Management: https://na2.hubs.ly/H08hHp90

Sell incoming inventory at full price with pre-order management software for availability, promise dates, allocation, listing, and fulfillment.

10/08/2026

A pickup order can fail long before it is cancelled.

It starts when the order is picked.

The item leaves the shelf.
The bag moves to the hold area.
Inventory is reserved for one customer.

Then the customer never comes.

This creates a quiet inventory problem. The product is unavailable to walk-in customers and blocked from other online orders.

For retailers running Buy Online Pick-Up In Store, uncollected orders are not just a communication issue. They are an inventory control issue.

Clear, timely pickup reminders, auto-cancel rules, and restock tasks keep inventory moving.

Read the full blog: https://na2.hubs.ly/H08gJPk0

Uncollected BOPIS orders quietly lock up sellable inventory. Learn how automated pickup reminders and auto-cancel dates protect your margins.

10/07/2026

If you can’t see all your stock, you can’t sell all your stock.

That’s where most fulfillment issues begin.

A modern Order Management System (OMS) acts as the brain behind your retail operations, connecting inventory, order capture, routing, and store fulfillment into one connected process.

Read the full blog here: https://na2.hubs.ly/H08fmjm0

Learn how a retail OMS connects inventory, routing, fulfillment, and returns to decide what ships, from where, and when. Read the guide.

10/06/2026

Transfer orders often involve multiple teams and systems. That can create unnecessary complexity.

In this video, Aditya Patel from our team explains how HotWax Commerce simplifies transfer order management with NetSuite integration.

Read more: https://na2.hubs.ly/H08d6Hl0

10/05/2026

HotWax Commerce releases are now live! Check out a few key highlights below.

A transfer order in HotWax can now create a native transfer in Shopify. Store teams can ship and receive it through Shopify POS Pro, with shipment and receipt activity staying connected in HotWax. The same move doesn’t have to be entered twice.

Order routing brings available-to-promise history, sales velocity, and incoming stock together for replenishment decisions. Teams can also use product launch and sales-end dates to set safety stock, pickup, and shipping rules.

Inventory updates for Shopify channels and physical locations can publish in real time or in batches, depending on the setup. Teams can see which events are pending, which batches were delivered, and what needs attention.

Order manager now makes the order timeline easier to follow. If an open item needs stock from another facility, the team can request it without changing where the order will be fulfilled.

Read the release notes here: https://na2.hubs.ly/H08bCJY0

09/25/2026

Why do legacy order management systems break inventory and order visibility across channels?

Because every system keeps its own version of the truth, and none of them calculates what is safe to sell.

The ERP holds warehouse stock, the POS holds store stock, and the storefront shows whatever it last received. When those numbers drift:

- A channel sells units already reserved for another order
- Routing sends the order to a store with an outdated count
- The store rejects it, and the order waits for someone to reassign it

The fix is one layer that owns availability for every channel. It calculates available to promise after reservations, safety stock, and thresholds, and reroutes rejected orders on its own.

HotWax Commerce is that layer between Shopify, the ERP, and the POS. It publishes a sellable Online ATP to each channel, and a rejected order moves to the Rejected Queue so the next brokering run can find another location.

Read more here: https://na2.hubs.ly/H080GH_0

Where does your team first see stale inventory or order status?

Real-time inventory management keeps stock counts fresh, but fresh is not the same as sellable. See why sync alone can't stop overselling, and what does.

09/17/2026

From HotWax Commerce's latest product release:

Company App now brings key setup and administration tasks for HotWax Commerce into one place.

Administrators can manage Shopify connections, import and classify locations, review facilities, and control user and app access from the same workspace.

Payment and shipment method types can also be created while mapping Shopify methods, without leaving the connection setup.

Company App also includes a preview of guided product store onboarding, bringing Shopify, order, inventory, product, and readiness checks into one resumable setup path.

Read the full product update here: https://na2.hubs.ly/H07TFG_0