Summit Technology

Summit Technology Welcome to Summit Technology. A completely different type of services company where we specialize i

January 9, 2007 – Steve Jobs announced iPhone at the Macworld convention, receiving substantial media attention and for ever changing the way people communicate and the entertainment options they had while taking a potty break. However, the most important thing that the iPhone did was elevate and forever change the expectations the people had of their technology. For the first time technology was designed around the user experience instead of mandating the customer adapt to the technology. First and foremost Summit Technology is a customer service company. Our greatest value proposition to our customers is Great Service. In business we take a unique approach and design solutions around customer experiences and expectations, not the other way around. Too often people are driven to morph and bend to match available technology; technology should morph and bend to match you. Summit Technology will never strive to be everything to everyone, but we will always raise the bar of excellence in everything we do. Summit Technology The intersection of Business and Innovation.

That annual licensing renewal for your cameras and network gear feels like paying twice for something you already own. I...
09/23/2026

That annual licensing renewal for your cameras and network gear feels like paying twice for something you already own. It isn't. New on the blog: what that renewal actually buys, and why the alternative (gear nobody patches) is how ransomware crews get in the door.

Somewhere on your network there's a device nobody has touched since the day it was installed. Unpatched network devices are how attackers actually get into...

A quick question for anyone running a business: when someone leaves your company, how many separate apps do you have to ...
09/22/2026

A quick question for anyone running a business: when someone leaves your company, how many separate apps do you have to remember to shut off? If the answer is "more than one," you have doors you can't account for. New on the blog: the ten-years-later Dropbox story that proves it, and the fix already included in Microsoft 365.

A friendly heads-up for anyone running a business: think of the last person who left your company. Who turned off their ...
09/03/2026

A friendly heads-up for anyone running a business: think of the last person who left your company. Who turned off their accounts? All of them? New on the blog: what stale accounts actually cost you, and the 90-minute cleanup that closes the doors you forgot you had.

Systems hygiene sounds like a chore your IT person keeps postponing. (Fair. It usually is.) Here's a quick test of whether that's costing you: think of the...

A friendly heads-up for any CEO friends running a 20 to 100 person company:Dave Carlson published a piece this week abou...
05/19/2026

A friendly heads-up for any CEO friends running a 20 to 100 person company:
Dave Carlson published a piece this week about what actually happens to a small business during a ransomware attack, hour by hour, dollar by dollar, and the cloud-first move that prevents most of it.
Microsoft asked 2,000 small businesses about cyber risk last year. 44% of them said they probably wouldn't be attacked again. They were the ones who already had been. The other denial patterns are just as wild.
Worth 12 minutes of your morning coffee.

An hour-by-hour walkthrough of what actually happens when ransomware hits a 50-person company. The phone calls, the cost, the recovery, and what to do six months earlier.

Congratulations to our Q2 Customer Feedback Winners - Zorah Williams, Todd Weight, Ashley Bitner!We do not use SLAs in o...
07/14/2025

Congratulations to our Q2 Customer Feedback Winners - Zorah Williams, Todd Weight, Ashley Bitner!
We do not use SLAs in our customer agreements.
Most companies in our industry govern their actions and measure their customer success with arbitrary Service Level Agreements that are heavily slanted towards the vendor. Service companies often hide behind these SLAs to “prove to the customer” that they are performing well. We call these SLAs “contracted predefined excuses.”
The only measure we use for customer success is our actual customers and their feedback. It is NOT our customer’s responsibility to provide us with metrics – generally, we do that for them. So whenever a customer takes the time to provide us feedback – no matter if it’s good, bad, or ugly – we enter them in a drawing for some tech goodies and gift cards every quarter.
Great service isn’t just in our domain name, it’s in our DNA!

Congratulations to our Q1 Customer Feedback Winners - Ashley Maxwell, Parker Beutler, Ethan Kitt!We do not use SLAs in o...
04/23/2025

Congratulations to our Q1 Customer Feedback Winners - Ashley Maxwell, Parker Beutler, Ethan Kitt!

We do not use SLAs in our customer agreements.

Most companies in our industry govern their actions and measure their customer success with arbitrary Service Level Agreements that are heavily slanted towards the vendor. Service companies often hide behind these SLAs to “prove to the customer” that they are performing well. We call these SLAs “contracted predefined excuses.”

The only measure we use for customer success is our actual customers and their feedback. It is NOT our customer’s responsibility to provide us with metrics – generally, we do that for them. So whenever a customer takes the time to provide us feedback – no matter if it’s good, bad, or ugly – we enter them in a drawing for some tech goodies and gift cards every quarter.

Great service isn’t just in our domain name, it’s in our DNA!

🚨 ALERT! Summit Technology is up for the BEST of SLC Award and we're just one day away from the voting deadline!For smal...
03/05/2025

🚨 ALERT! Summit Technology is up for the BEST of SLC Award and we're just one day away from the voting deadline!

For small businesses like ours, this kind of recognition isn't just about bragging rights - it's about sustainability and growth in our community. Awards like this help local companies reach new customers who might never have found us otherwise! 💻

We've been turning tech nightmares into sweet dreams for our clients, and now we're asking for just one click in return. Vote for us by selecting Business > IT Services > Summit Technology!

Link to vote: https://app.bestofslc.com/vote

And hey - while you're voting, show some love to your other favorite local businesses too! We're all in this together.

Voting ends TOMORROW so don't put this in your "I'll do it later" folder – we all know how that ends up! 😉



Hit that follow button to join our tech-savvy community!

When your team's using 17 different apps to collaborate, you're not being "versatile" – you're being CHAOTIC! 😂Ever spen...
02/25/2025

When your team's using 17 different apps to collaborate, you're not being "versatile" – you're being CHAOTIC! 😂

Ever spent half your Monday hunting for "ProjectPlan_FINAL_v3_ACTUALFINAL.docx"? Microsoft 365 eliminates that digital scavenger hunt with Teams, SharePoint, and Outlook working together like the tech Avengers.

VCs notice this stuff! A team that collaborates efficiently = a team that uses resources wisely = a team worth investing in 💰

Follow us for more no-nonsense tech tips that boost your business without the word salad! We promise to keep it real AND keep it helpful.

Ever tried moving apartments with that one friend who still has stuff in grocery bags? 📦 That's your startup with a patc...
02/24/2025

Ever tried moving apartments with that one friend who still has stuff in grocery bags? 📦 That's your startup with a patchwork tech stack when it's time to scale!

Don't be that founder frantically Google-searching "painless migration tools" at 2AM while your Series B is pending. Microsoft 365 gives your team a solid foundation from the jump - one that grows with you without those mid-scale migration headaches.

Why spend precious dev hours on infrastructure drama when you could be, I don't know, actually building your product? 🤔

Follow us for more tech-forward strategies that keep you moving at startup speed without the startup chaos!


Spicy Tech Talk: Let's chat about why Google's security game is giving us "trying their best" vibes...Look, we love Goog...
02/19/2025

Spicy Tech Talk: Let's chat about why Google's security game is giving us "trying their best" vibes...

Look, we love Google for many things, but when it comes to protecting your startup's devices, they're basically a one-trick Chromebook pony. Meanwhile, Microsoft 365's Endpoint Manager is out here being the Swiss Army knife of security - handling Windows, macOS, iOS, and Android like a boss!

Want to make investors smile? Show them you've got enterprise-level security without the enterprise-level headache.

Drop a ❤️ if you're ready to level up your security game!
Follow us for more tech real talk that actually makes sense!


Address

50 West Broadway
Salt Lake City, UT
84101

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(801) 961-1040

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