09/09/2018
OPTUS SCAM ALERT! Emails claiming to be from Optus are circulating. They want your credit card information for what is claimed to be an unpaid bill.
The ACMA has been receiving reports about emails with the subject line ‘We are unable to process your last payment’.
The fake emails are sophisticated and use a web address that looks like the real Optus website. The email contains a link to a fake ‘pay your bill’ page, which then asks for your credit card details.
The fake email and payment form are cunningly crafted to trick people. It’s important you check the legitimacy of email links to protect your personal information—use contact details you find through a legitimate source and not those contained in the suspicious message.
If you receive this scam email, delete it immediately.
More info about protecting yourself, visit Stay Smart Online at https://www.staysmartonline.gov.au/computers/protecting-your-email
More info about the ACMA’s role regulating commercial spam can be found at https://www.acma.gov.au/theacma/spam-education-and-awareness
