Zephyr: Gaming and Electronics Repairs

Zephyr: Gaming and Electronics Repairs St. Joe's spot for repairs & mods of game consoles & controllers, smartphones, PCs, & Laptops.

04/07/2025

Hey everyone, this is Russell, proprietor of this side business and this news has been a long time coming.

First of all, I would like to thank all the people for reaching out. I know that a lot of people have gone unanswered yet still and I need to clear the air on that. I know it has to be frustrating to not get an answer back. I apologize. I have been absolutely floored by the support and amount of inquiries I get, for better and for worse.

Let me give you all some context.

I am a disabled q***r person with ADHD and a college dropout from Missouri Western thanks to the strenuous work at UPS I needed to commit to in order to survive back through 2014-2019. I could not have both the ability to make rent, and succeed in my degree, so it hasn't helped me being unlucky with work and my ability to find stability in the job market since.

Essentially, I am wholly unequipped to serve the quantity of work needed by the community full-time and the demand is so extremely high I can't even consider doing this part time. Part-time as a side job is what this originally started out as while I was job hunting after exiting Target at the Tech Department, a job and environment frankly a real show of garbage as could be expected from retail, back in November 2023. You may have recognized me as the long haired person that used to work there, especially with the elderly. I was unemployed until March 2024 when I gained employment as an Inside Parts Technician at Snorkel in Elwood, KS until I was laid off with many employees end of October 31, 2024. I was unemployed for another month fighting with unemployment to no end and had been employed at solar company Brightergy as a Market Development Specialist up until last month of March. I have lost my job 3 times in 2 years and am currently unemployed seeking employment.

I have also had the displeasure of my main car of several years have its thermostat stop working intermittently, posing an overheating risk to my engine, forcing me to have bought a new car to make sure I get to my last job that I just lost. For my old car though, that means a coolant flush and some good wrenchwork to remove the thermostat housing, and fix it, and while I'm at it replace the wiring harnesses in my vehicle as there is a short in the circuit. Besides draining the coolant, I haven't been able to work on this over the winter.

On top of all the contacts I get related to this work I have also been on the receiving end of dozens of sales calls and supplier sales messages. My voicemail box that can keep up to 20 messages has been regularly flooded, and I certainly haven't been taking all of my messages so far.

The pressure I've been put up against is immense, and my passion can only do so much when my back has been against the wall. I've had a lot of things fall apart on me, myself included. It's been a mess, whether it was a good mess I cannot say, but I know I am not well and stable. So I hope you understand all this, and you might forgive me for not answering your call or message. It's been a mess. For the time being, I simply cannot do this anymore. It is unfeasible for me to commit to this unless I did this full-time as a small, locally-owned business and expanded the variety of operations, such as to being a game store that served tabletop and card games and local sales.

While I do know a few business owners who may be able to help me put together a business plan document in order to seek a business loan and open up shop, it is by no means something I've been chasing especially under the current administration tanking the market and imposing extreme taxes we all have to pay on imports, which includes parts and all things video games, amongst other things. As someone who knows business and sales, I know I have to protect my time, so I didn't waste my time doing so as I made a bet on the bad future we're currently seeing unfold, and unfortunately I made that bet correctly.

So what does that leave for this, for me, for you, for the future?
I need to:
Secure another job, quickly.
Work out the wall that is unemployment, again.
Complete existing work, and put together some posts here to document some of the work I've done as proof that once upon a time I really did this.
Communicate to all folks who have been waiting on a response my thoughts on your needed work, and refer you all to CPR Cell Phone Repair of Leavenworth, KS. They are the closest local shop that can do this, and they do some good work on game consoles and consumer electronics, including HDMI Repairs. Support them, they will need it.
A few more professional development items, including a blog, which I may consider dropping here in the future.
And maybe, just maybe, make a plan to relaunch this in the future after everything shakes out. After we survive.

If anyone has any job leads and would be willing to send them my way, they would be greatly appreciated. I will be making some changes to this page, the google page, and trying to get to everyone by the end of this weekend.

Things may look bleak but it is not all doom and gloom. Connect with people all around and across the table, and share good faith to your fellow working class. Don't let social media entrap you with hate and spreading it. Billionaires aren't looking out for us, it's what they want. Being good is the only way we'll make it.

Thank you all for your time, your patronage, and your patience.
- Russell Ferguson Jr πŸ‡ΊπŸ‡ΈπŸ³οΈβ€πŸŒˆπŸ³οΈβ€βš§οΈ

Got a few items to catch up on. Apologies to some of the folks that have reached out lately over text and email that I h...
02/13/2024

Got a few items to catch up on. Apologies to some of the folks that have reached out lately over text and email that I haven't gotten to yet. Have been doing a few repairs and have been dealing with some family stuff, personal biz and job hunting for regular work beyond this side gig of mine. Just rather overwhelmed in more ways than one but the amount responses have been nice and very surprising in volume so far.

I'll be getting back into contact with those left I hadn't been able get back to yet for tasks I can't yet adequately do for lack of a proper clean room and air filtration and will be the recommending the services of a couple businesses in the St. Joseph, Kansas City, and Leavenworth areas. Most of those tasks having been requests for HDMI port repairs on PS5 and Xbox Series consoles, which have some complications in their thicker PCB and use of unleaded solder, necessitating leaded solder (and thus a contained box of good air filtration and ventilation) to lower the melting point and remove the component. Apologies that I can not do this task yet at this time but as said, there are businesses around that do handle that!

On some positive news, I have some photos of work pieces to also post up coming! Attached to this post for example, I've got one of the earlier models of the Xbox One, one with the disc drive but not an Xbox One X model. In for some cleaning and troubleshooting. Console's been turning off randomly during gameplay customer says. Considering the age, likely needed some cleaning and some new thermal paste. Opened it up and I see the salty midwest air over the years has gotten to the wireless board responsible for wifi, bluetooth, and controller connections and damaged it, so I've had that taken out for now and the customer informed, should be getting in the part soon enough. Will likely coat the new one in non conductive mineral oil after installation to protect it from the elements as that sits outside the internal casing.

That aside, I got a few more items to post later, a couple Switch controllers getting their joysticks replaced. Including one limited edition pair of Smash joycons.

Been thinking of also renaming this little side biz. Change of the first part of the name from "Zephyr" to "Highwind", making for "Highwind: Gaming and Electronics Repairs".
Easier to remember for folks I'd think, and a call back to one of the greatest vehicles in video games, and the funny old engineer responsible for creating it. If anyone's picking up Final Fantasy 7: Rebirth for the PS5 later this month you'll see what I'm talking about.

Anyways, that there's the update. Wish me luck on my job hunt and securing a proper new one. It's pretty hard out there, but with any luck I can breathe less anxiously later this month.

Russ, out.

Here we have a Nintendo Switch a customer has brought to me for repairs. This one has a faulty game card reader and head...
11/01/2023

Here we have a Nintendo Switch a customer has brought to me for repairs. This one has a faulty game card reader and headphone jack. I hadn't documented this one as well as I could/should have as my phone was about dead at the time, but tma good repair was made nonetheless. The daughterboard responsible for the game card reader has been circled in yellow. Popping this console open is an easy ordeal, but, you do have to lift the copper pipe heatsink off to adequately access and remove that daughterboard.

After replacing the daughterboard, I respread the thermal paste under the pipe heatsink, as well as the thermal paste on the large aluminum shell on the underside that is also thermally bridged to the top side of that copper heatpipe (hence all that pink looking stuff).

Wiped the dust off the inside of the back shell, sealed everything up. It works like it should now, and it was tested with a copy of New Super Mario Bros U Deluxe. This repair cost them about $25 for the part, and $35 for the hour of labor I charged (though I ran a bit late on the job's time spent but I wasn't going to charge them for that.), and they kindly paid me $40! Very nice. I let them know that if they want that joycon touched up and repaired, I can do so and with a permanent solution to stick drift, a Gulikit Hall Effect joystick, and they may have more work for me later.

All in all, this repair cost the customer a total of $65: A far cry from paying $300 for a brand new Nintendo Switch. A job well done and money saved!

Several weeks ago, I got ourselves in an older MSI GX63VR model gaming laptop with a dedicated Nvidia GTX 1000 series GP...
10/28/2023

Several weeks ago, I got ourselves in an older MSI GX63VR model gaming laptop with a dedicated Nvidia GTX 1000 series GPU and a performance Intel i7 processor, from a friend of mine in for repair. I decided I'd do this job on the housen as it is one of the first things I decided to document while working in order to post up for my business here I had planned out for. Says it's been crashing in Destiny 2, Skyrim, and a few other heavier games starting within the last year, particularly in intensive areas with detailed particle effects, shaders and lighting. Could be a handful of things. A solid attempt was made to get this laptop performing right.

Looked at the event viewer for the windows installation and was seeing it throttle its CPU for a time before blue screening. Freshly installed graphics drivers, updated other drivers and firmware and BIOs for the motherboard, opened up advanced hidden BIOs settings and checked to see if it could run on dedicated gpu alone without the integrated gpu on the cpu die (it could not), checked the RAM, opened it up and cleaned this thing and learned I was not the first to open up and work on this laptop. Verified with the friend that it used to belong to someone else a few years ago and it was worked on before they got it.

As you can see from the 5th picture, it is not pretty under that heatsink. The previous owner took it to someone who did an absolutely sloppy and amatuer job on the thermal paste application, and had also decidely missed a few screws and, though interchangeable, left one screw off of the heatsink rather than one off the chassis so the heatsink wasn't making good even contact either. Thankfully, thermal paste is not particularly conductive so it's not the biggest threat to damage potential, but when it's overapplied so badly it can keep more heat in, and temps regularly 90c and over attainable by heavy loads and poor cooling can damage critical components.

After thoroughly cleaning off the overapplied thermal paste from the GPU and CPU, the copper hestsink, and off the motherboard (you'll see a big grey spot near the edge), I prepped the surface and put on some leftover quality Noctua I had, fired it up, ran it through its paces in stress testing and benchmarking software and it seemed to work fine even if still running a bit hot, but when it got back into my friends' hands and put to games, it's still crashing under some intensive ones.

Sometimes you just lose some. Being as the cou and gpu are fine under a benchmark, I'm theorizing the RAM is losing stability under persistent high heat. I told them tha, besides replacing the RAM sticks with higher quality sticks that hold up to heat better, the last and best things I can do is use some Thermal Grizzly Conductonaut liquid metal thermal material, since the heatsink is copper and can take it, and further improve the airflow with a laptop cooling pad fan underside and some vent holes drilled into the chassis to improve the airflow with more cooler ambient air and higher air density to carry heat away as fast as possible. That remains to be done for another day. I'll be posting an update on this one when there's time to do a followup.

Gotta catch up on posting about the items I've repaired and worked on or been working on, been a few crazy weeks, and I ...
10/28/2023

Gotta catch up on posting about the items I've repaired and worked on or been working on, been a few crazy weeks, and I got a crazier weekend ahead of me with my sister's wedding this upcoming freezing weekend.

Let's start with this Samsung S21 FE 5G. Took a good few hours for this one. Damaged digitizer and screen, particularly at the bottom. Just me, a heatgun, some prying tools and screwdrivers and a lot of little screws, lifting the components out piece by piece and placing them in the new front screen/digitizer assembly there's 1 thin little piece in the left wall and 2 thin little pieces on the upper right wall that'd be easy to miss if you didn't pay attention to the ribbon cables. Especially that one tucked up against the wall on the right side. Caught me a bit off guard seeing 4 triwing screws holding that little piece in the top right, but I still got a very good triwing kit from working with Nintendo hardware so once I got those out it was a sweet wrap up from there. Received a real good cleaning inside and out with some alcohol and microfiber cloth, tested the camera before sealing the backplate down to make sure no smudges would discolor the photos, and taking some time to get the old adhesive on the original backplate adequately removed before placing fresh glue there. Told the customer to let it sit preferrably under a solid book or two for 24 hours for the adhesive to cure real nicely for the seal.

Voila. Good as new for a flagship Galaxy phone.
Part cost was $203.93 after shipping and taxes. Labor was around 2-3 hrs, client paid $350 in payment for the repair.

Flagship phones such as these are typically in the minimum $800+ mark and it had data valuable to the client, for which he was thankful to have intact instead of having to buy a new phone.

Here's prices for the various services I do offer. Sometimes, part/material costs will be noted in parentheses seperate ...
10/06/2023

Here's prices for the various services I do offer. Sometimes, part/material costs will be noted in parentheses seperate to the total cost.

Consultation: Free
Shoot me an email at [email protected], or leave me a message at 816-223-7003.
I do not have an office unfortunately as this is a new startup being ran out of home.

In-Home Networking setup:
Labors include running cables you provide, DHCP configuration, port forwarding configuration, and DMZ configuration for game console devices only for open NAT and reduced latency on those consoles.
$30/hr for people and non-business entities in St. Joseph, MO.
$40/hr surrounding towns.
I humbly request wearing a mask for your safety and mine. Covid's still a threat.

Electronics Cleaning - $35 (Up to $7 in materials)
Roach Fee - $25 Extra
Bodily Fluids Fee - $50 Extra
Applicable to all electronics: Laptops, PCs, Game Consoles, Controllers, Keyboards, anything that does not involve high voltage capacitors/anodes (CRT TVs, for example.)
Very typically 1 hour job.

PC Building
Requires consultation and I will work with you on budgetary and design constraints.
I will sort you out a part list, let you buy the parts, and build it in front of your eyes until it is running and visible on your monitor of choice. No extra fee for water cooling loop installations, but will require extra time compared to a heatsink/fan.
$50/hr Labor cost.
Sides/Extras:
Overclocking RAM/CPU, adjusting RAM timings - $50/hr on Working Hours.*
This is MANDATORY on high end builds with high speeed ram and overclockable Intel K/F/KF CPUs or AMD Ryzen X CPUs to bring them up to and ensure their rated performance.
Ram performance/overclockability is highly dependent on the manufacturer of the chips themselves on the RAM sticks, which is seperate from the brand, and can be understood through serial number.
* Working Hours is defined as the time I am actively at the computer tinkering with the configurations, booting and rebooting to test and step up to good voltages. The process of overclocking additionally requires stress tests to ensure stability of all parts under load and heated conditions over periods of several hours. I do not take payment for the time the PC has to sit untouched under a stability test. Memory tests are performed with MemTest5 and the GPU tested at the same time under OCCT to generate ambient heat in the PC and simulate gaming conditions. CPU is also tested with OCCT under AVX2 Small Data Set Loads.

Mobile Phone Repairs:
Part cost is highly dependant on the phone and what part needs replacing.
I will have you buy the part in the case of a hardware issue.
For all hardware issues - $50/hr
Includes Battery, Screen/Display/Digitizer/Touch, Speaker, and Charging Port replacements.
For all software issues - $30/hr
Includes but not limited to transferring data between phones, cleaning away junk apps, and resetting network/APN settings to restore call/text/internet functionality.

Game Console Repairs:
Requires consultation. Part costs can vary and change with time.
$40/hr labor for any task that does not require the use of a soldering iron.
i.e Changing hard drives, fans, applying new thermal paste, installing a new CMOS Battery.

I do not yet feel adequately 110% comfortable about soldering on mod hardware, or doing HDMI Port Repairs, on other people's consoles. HDMI Port replacement is a tougher task on the thick, layered PCBs of last-gen and current-gen hardware as there is more solder to melt, and requires the use of leaded solder to reduce the melting point of on-board unleaded solder, and that makes a health hazard for my entire living space. When this changes I will update. Expect $90/hr minimum for soldering labor costs when they become available.

In the meantime, for HDMI Port Repairs, I recommend checking out PCR Cell Phone Repair in Leavenworth, KS. They do HDMI Port Replacements for game consoles, and their quote will be $150.

Controller repairs:
Requires consultation. Cleaning included.
$35/hr labor for a solderless job, parts cost seperate.

Currently Available Mods:
Skin/Shell Mods for anything I can find.

PS4/PS5
ExtremeRate Clicky D-Pad and Face Buttons - $20 to $30 Parts Cost
- Hate the mushy feeling of stock buttons? Get a mechanical switch/keyboard feel with these.

XBox
ExtremeRate Clicky D-Pad and Face Buttons - $20 to $30 Parts Cost
- Hate the mushy feeling of stock buttons? Get a mechanical switch/keyboard feel with these.

Nintendo Switch
Gulikit Hall-Effect Joysticks for Joycons - $30/pair Parts Cost
NEVER EXPERIENCE JOYCON DRIFT. EVER. AGAIN!
The absolute best mod you can do for any Joycon or Switch Lite.

10/05/2023

High time to get this business started up and running, eh? More developments to come soon for St. Joe's one stop shop for all things gaming, computer, and mobile phone repairs and modding!

Address

3645 Gene Field Road
Saint Joseph, MO
64506

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

Telephone

+18162237003

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