SymSoft Solutions, LLC

10/02/2025

We are thrilled to announce that our work on the DFPI website received a W3 Silver Award from the Academy of Interaction and Visual Arts (AIVA) in the category of Best Government Websites. Congratulations to the California Department of Financial Protection and Innovation and thank you for your partnership on this amazing outcome! See more about our work at: https://hubs.ly/Q03LZSnf0

09/30/2025

Congratulations to CAL FIRE for recently winning the Best Workforce Initiative and Excellence in Customer Experience Best of California awards for the Join CAL FIRE and the CAL FIRE websites! We are thankful for your partnership in implementing those solutions. See more about our work at https://hubs.ly/Q03LBCRZ0 and https://hubs.ly/Q03LBzxZ0.

05/14/2025

We’re excited to announce a big milestone! SymSoft Solutions has partnered with the California Department of Tax and Fee Administration (CDTFA) to launch Axyom Assist — our AI-powered tool that’s helping customer service agents provide faster, more accurate support to taxpayers across the State.

This is part of California’s new GenAI initiative from Governor Newsom — and we’re honored to be part of it. Read more at:

SACRAMENTO, CA - May 14, 2025

04/14/2025

The past few months have been an exciting time for us at SymSoft as we explore various use cases for Generative Artificial Intelligence for the State of California. See our latest article to learn how Gen AI can revolutionize customer service experiences:

SymSoft has been actively exploring various applications of Generative AI in California. Unlike traditional AI, Gen-AI offers advanced capabilities beyond basic tasks. For instance, Gen-AI-powered assistants guide users through applications using natural conversational language, enhancing service ca...

04/14/2025

We hope to see you at the 2025 California CIO Academy tomorrow. Please come and visit us at booth 226 to learn more about how we can help you with our innovative solutions aligned with your goals. Learn more at:

03/27/2025

When using Generative AI, a common problem that many people experience is selecting the right LLM to use for various downstream tasks. Learn more about how a range of methods can help you draw appropriate conclusions and make the best selection for your use case:

A problem which we are commonly faced with at Axyom regards which LLM to use for various downstream tasks. While there are a range of evaluations, it’s not

03/25/2025

Learn how to get started with Azure Notification Hub, a scalable push notification service that allows sending messages to multiple platforms, including Browser Push (VAPID), Apple Push Notification Service (APNs), and Firebase Cloud Messaging (FCM).

Azure Notification Hub is a scalable push notification service that allows sending messages to multiple platforms, including Web Push (VAPID), Apple Push

03/21/2025

Azure Active Directory B2C (Business-to-Consumer) is an identity management solution provided by Microsoft as part of Entra, designed to handle external authentication for millions of users with auto-scaling capabilities and built-in security. At SymSoft, we have successfully implemented B2C across multiple projects, leveraging both standard user flows and custom policies to enhance UX. Learn more at:

03/04/2025

We are proud to have collaborated with the California Department of Financial Protection and Innovation (DFPI) to create a redesigned website to help protecting consumers, promoting financial innovation, and regulate the financial industries that serve millions of Californians every day. See how we did it at: https://hubs.ly/Q039lpLl0

11/13/2024

Congratulations to our partner, the California Department of Financial Protection and Innovation, on the launch of their newly redesigned website! We are honored to have worked on the entire project, providing a user-centric design, unified search functionality, and a new features to provide California consumers with information about financial protections. See the new website at https://hubs.ly/Q02Y7f6s0

07/30/2024

The Park Fire continues to have a large impact on our State. CAL FIRE is on the front lines, ensuring that Californians have access to critical information when they most need it, leveraging their website and other technologies to keep us informed during critical emergencies. We are proud to have worked with CAL FIRE on their user-centered website solution, integrating with various systems to provide near real-time updates. Our work was recently featured in the Sacramento Bee: https://hubs.ly/Q02Jsvjx0.

A special thank you to CAL FIRE for our partnership, and for your commitment to our safety.

A new website is showing Californians an accurate view of the state’s fires