began operations in 1997, filling public safety agencies’ need for a more personalized interaction by providing prompt responses and a familiar voice on the other end of the line for support. As a strong background in data communications enabled TSM to grow in the law enforcement and local government markets, TSM began specializing in network connections for access to the State of Texas Department
of Public Safety (DPS) TLETS database. has successfully completed numerous networking projects and has a proven track record, providing equipment and support for over 300 law enforcement agencies throughout the State of Texas. We have the expertise to customize and configure a system that will meet your needs and also be user-friendly. TSM keeps abreast of changes in federal CJIS and DPS requirements and maintains contact with DPS personnel who work within the system, enabling quick responses from DPS when needed. Having assisted numerous agencies through the CJI audit process, TSM possesses the knowledge and expertise to ensure all solutions provided are compliant with current and planned CJI requirements. We have years of experience in computer network integration services, and extensive experience with the DPS TLETS system. The head of engineering service, has had extensive experience with large scale networks. This includes Microsoft servers and workstations, Cisco routers, firewalls and switches as well as overall network management and design. He has earned the Certified Cisco Network Associate (CCNA) designation. With our support services, we are able to ensure our customer’s support problems are taken care of quickly and professionally. We achieve this by recommending high quality solutions where possible and by putting the end users’ needs first. Our 24 hour support line and online ticket system notifies our technicians quickly of an issue. This allows us to provide a method by which our customers can measure our performance. WHAT TSM OFFERS
TSM Consulting Services, Inc. supports a variety of computer networking services. Our partnerships with key vendors allow us to provide high quality products and services for our customers. Some of our relationships are:
Intel Intel Gold Partner
Microsoft Registered Partner
Cisco Registered Resellers
Watchguard Professional Partner
NetMotion Certified Business Partner
Synology Authorized Reseller
These relationships permit us to stay current with product changes as well as provide us access to a higher level of support. All this translates into better service and quicker solutions to problems as they arise. TSM offers high quality products, full service support and competitive pricing. We have developed good, working relationships with many agencies and can provide recommendations on request.
