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Global Teck Smarter communications for the office, home, and world! Podcast Series - WhatTheTeck Global Teck Worldwide is the web's premier authority on headsets since 2002.

We can match the right headset for your needs - remote working, office headsets, Bluetooth headsets, and specialized headsets for the hearing impaired. Stop searching all over the web for the right headsets. Visit us online or call us and we'll make sure you get the right headset.

10/12/2026

How well do you really know your 401(k)?

Sharon K. Gillenwater, Co-founder and CEO of ExecutiveIQ, argues that greater private equity access to retirement funds could create a transparency problem for everyday investors.

You may see the balance.

The harder question is what sits underneath it.

Would you want private equity inside your retirement portfolio? Comment with your take.

10/06/2026

If you are a technology buyer in 2026 and you want to reduce the headaches of returning the wrong IT items and having people emailing you that what you got for them does not work.

And you feel like you've been spinning your wheels after reading reviews, Reddit comments, and searching testimonials online on social media let me give you 25 years of experience in the electronics industry and match up the types of users and how the right match makes a huge difference.

This is not something you're going to find in ChatGPT or any AI. It's my collective experience boiled down to a few minutes that will let you avoid needless pain and time wasted.

10/06/2026

Everyone wants Plan A to work.
Good planning also asks what happens if it doesn’t.

James Gorman shared a simple but important concern on What The Teck?:

“Too many people are deploying too much too quickly… building and developing and pushing things out that aren't thinking about what happens when it goes wrong.”

He was talking about technology, but the lesson applies much further.

Systems can fail.

People can become unavailable.

Suppliers can miss deadlines.

Automations can make mistakes.

Plans can change.

That does not mean expecting everything to go wrong.

It means preparing for the possibility that everything will not go perfectly.

Plan A should be the goal.

Plan B should be part of the preparation.

That kind of thinking builds more resilient businesses and makes unexpected problems easier to handle when they happen.

What is one part of your business where having a backup plan has saved you?

10/05/2026

Automating invoice processing sounds like an easy AI win until the same agent can both approve the invoice and send the payment.

James Gorman, Fractional CISO and CTO at Hard2Hack, explains how one company lost $3.5 million before realizing its first AI deployment didn’t have enough safeguards.

The takeaway for SMBs is practical: define limits before you give an agent real authority.

Where would you still require a human checkpoint? Drop it in the comments.

10/05/2026

Have you ever watched a company you liked slowly get worse without knowing why?

Sharon K. Gillenwater, Co-founder and CEO of ExecutiveIQ, describes having that exact experience with Panera—and later connecting it to its private equity ownership.

That’s the bigger business lesson: customers may never know what changed behind the scenes, but they notice when the experience starts slipping.

What brand have you watched go downhill over time? Drop it in the comments.

Clicked a phishing link? What now?The next few steps matter.Phishing prevention is important.But businesses also need to...
10/01/2026

Clicked a phishing link? What now?

The next few steps matter.

Phishing prevention is important.

But businesses also need to know what happens when someone clicks anyway.

The response can change depending on what happened next.

A password was entered.

A file was downloaded.

Personal information was shared.

A work account was involved.

This carousel breaks down the next steps for both individuals and employees so they know when to act, secure the account, and escalate the issue.

Because a mistake does not have to become a bigger incident.

Save this as a quick phishing recovery guide for yourself or your team.

09/30/2026

Selling the business may be the goal. But founders should know exactly what could change once someone else owns it.

Sharon K. Gillenwater argues that when incentives shift toward margins, cost reduction, and scale, product investment and customer support can come under pressure.

For an SMB owner, that’s worth thinking through before the deal closes.

Share this with a founder who’s thinking about an exit.

09/29/2026

Tired of hearing about A.I? Here's something that nothing to do with the latest A.I. trend but everything to do with your work.

Did you know that only a few years ago. HP did something that today can make your work from home lives easier. They added new tech into laptops that also make it easier to use devices like Bluetooth headsets like Poly.

So why haven't more people heard of this new tech?

And what does it do?

HP and Poly introduced Bluetooth Direct, allowing compatible Poly headsets to connect directly to the Bluetooth built into the laptop while still maintaining many of the business features users expect from a professional headset.

But this is no longer just an HP story.

Logitech has also moved aggressively in this direction. The Logitech Zone Wireless 2 became the first headset certified for Microsoft Teams over native Bluetooth without a dongle, and Logitech has been working with Intel around native Bluetooth support on Intel Evo laptops.

The important distinction is that virtually every modern laptop already has Bluetooth.

The breakthrough is getting professional headsets to work properly over that native Bluetooth connection — including call controls, mute synchronization, Teams/Zoom integration, firmware management and enterprise features — without requiring a proprietary USB adapter.

For the user, this means:

• One less thing plugged into the laptop
• One less dongle to lose
• More available USB ports
• Easier deployment for IT departments
• A cleaner experience moving between the office, home and the road

09/28/2026

Selling your company doesn’t always mean the story is over.

Starbucks acquired San Francisco bakery chain La Boulange for $100 million.

A few years later, the company closed its La Boulange cafes. Founder Pascal Rigo eventually reopened several former locations under a new name.

Sharon K. Gillenwater, Co-founder and CEO of ExecutiveIQ, shares the story as an example of the surprising second acts that can follow a company sale.

For SMB owners, it raises an interesting question: How much of your company’s value can actually survive outside the operating model that created it?

Share this with a business owner who’d have an opinion.

09/25/2026

One bad AI response doesn’t have to be the end of the experiment.

Sharon K. Gillenwater’s advice: treat AI like a junior employee you’re coaching. Tell it where it missed, what it ignored, and where you want it to go next.

Have you found AI gets noticeably better when you push back? Comment with what’s worked for you.

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