Cyara

08/13/2021

Measuring call center agents' performance can help with productivity and quality, but what should you measure? Keep reading to learn about the top 7 metrics to track!

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08/13/2021

Learn more about our integration with Splunk. Push Real-Time CX Monitoring Results to Splunk for Immediate Alerts and Faster CX Issue Resolution Splunk https://bit.ly/2TT5OkP

08/12/2021

https://bit.ly/2UiBHna reports on the State of Continuous Delivery in 2021. Read up: https://bit.ly/3B4okYe

If you're working towards a or , we have a lot of content that might help on the Resources page of https://bit.ly/2VFzTVx

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08/11/2021

"Companies that focus on developing a customer experience strategy reduce churn and increase satisfaction and revenues - leading to higher long-term profits."

What does your strategy look like?

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08/11/2021

Download this eBook and learn how to accelerate your migration to the cloud with Amazon Connect and Cyara https://bit.ly/3fryXLz

08/10/2021

Cyara's CEO and Co-founder, Alok Kulkarni, shares how airlines and government information hotlines are failing to meet the needs of up to 1 in 3 callers

COVID-19 transformed the way we work across industries and the call centre environment is no exception. In fact, call centre agents became the critical front liners of many organisations. They quickly scrambled to shift operations so tens of thousands could work from home, while simultaneously deali...

08/09/2021

Calling all on the lookout for an exciting opportunity! We’re on the hunt for a new member of our Sydney or Melbourne team. Do you know / ? Have you built ? Click on the link to review & apply online today.

Posted 5:34:24 AM. Who is Cyara?Cyara is the world’s leading Automated CX Assurance Platform provider, enabling…See this and similar jobs on LinkedIn.

08/09/2021

Explore the two sides of : and testing in this article by SD Times:

In this two part series, we explore the two sides of testing: automated and manual. In this article, we examine the case for automation,

08/06/2021

Cyara's CEO and Co-founder, Alok Kulkarni, breaks down how CXOs can help employees explore roles and strategies post-automation

What will your employees do now that aspects of their jobs have been automated?

08/06/2021

Download this eBook to learn how leading brands are reducing CX testing times by 50%, shortening CX release cycles from 8 weeks to 2-3 weeks, and building a better customer experience. https://bit.ly/3lm5g2k