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CITE - Cloud and I.T. Experts

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CITE - Cloud and I.T. Experts

CITE is the Premiere Cloud & Information Technology Experts in the Midwest. We deliver all the power

Founded in 2015, CITE provides Managed IT Services, Managed Security Services, various Cloud Services, “Hardware as a Service” (HaaS) and "Infrastructure as a Service." (Iaas)

Every team member at CITE is passionate about the success of our clients. Our goal is to make every client's interaction with CITE a positive, memorable experience. We are passionate about the success of our clients, helping them utilize their IT infrastructure to have a positive impact on the growth of their business and helping them to reach their business goals.

07/21/2026

Sometimes, when you’re so focused on not getting caught out by an email scam, you forget that other types of scams exist 📧

And one that’s doing the rounds right now starts with a phone call 📞

Someone calls, sounding confident, maybe a little stressed, and says they can’t get into their account.

They might claim to be traveling, about to join a meeting, or locked out of something important.

They need a quick reset.

And that’s where the problem begins 😬

This is called “vishing” (voice phishing), and it’s being used to trick IT support into handing over access.

Attackers pretend to be senior staff and use real details pulled from places like LinkedIn to make their story believable.

In some cases, they’ll call multiple times, changing their voice or story until something works.

Meanwhile, the real person they’re impersonating is sitting at their desk, completely unaware.

Now, you might be thinking, “We don’t have an IT helpdesk, so this doesn’t apply to us.”

But every business has someone who becomes the default IT person.

The office manager. The ops lead. The business owner.

If someone calls saying “I can’t log in, can you help me reset this?”, that pressure to fix it quickly is what attackers rely on.

And once they get in, they don’t stop at one account 😱

They move across systems like Microsoft 365, email, file storage, and anything else connected.

And because this isn’t hacking in the traditional sense, no antivirus or firewall can protect you. They won’t stop a conversation.

The protection here is process.

Take a moment to verify who you’re speaking to. Don’t rush because something feels urgent. Set a simple rule that certain changes can’t be done on the spot without proper checks.

It might feel a bit over the top, but it isn’t. Better safe than sorry, eh?

👉 If someone called your business today asking for access help, would you know how to verify it’s really them?

07/20/2026

Ever feel like Windows 11 is getting in the way?

Or not as smooth as it should be?

Small frustrations eat up more time than you might think.

But Microsoft’s bringing in a shift that focuses less on new features and more on fixing those everyday frustrations…

07/19/2026

You open your inbox, and there’s an email saying your photos are about to be deleted 😱

There’s a date, a warning, and a big button telling you to fix it.

That’s the kind of message that makes you stop what you’re doing and pay attention.

And if you use iCloud, you might be on the receiving end of a message like this.

Your panicked reaction is what these scam emails are designed to trigger 🚨

They usually say something has gone wrong with your account.

It might be that your storage is full, your payment has failed, or your account has been blocked.

Then they add pressure with a deadline and a quick way to “resolve” the problem.

But really, the link in the email is the problem.

It takes you to a page that looks very similar to Apple’s login screen, but it isn’t real.

If you enter your details, they go straight to the attacker.

From there, it can lead to access to your files, your email, and potentially other accounts if the same password is used elsewhere.

What makes this harder to spot is the timing.

These emails can arrive alongside genuine notifications about storage or billing, so nothing immediately feels out of place.

If you take a moment to look more closely, there are often small signs 👀

The sender address might not match Apple’s usual domain.

The wording can feel slightly off, and sometimes there are grammar mistakes that a large company wouldn’t normally make.

The safest way to handle this is not to use the link in the email at all.

If you’re unsure, go directly to your account through your device settings or by typing the official website into your browser.

That way you know you’re in the right place.

Many attacks now rely on persuasion rather than technical tricks. They’re built to create urgency and get a quick reaction.

Taking a few seconds to pause and check is often enough to avoid a much bigger problem.

And remind your team to do the same thing. Particularly on company devices.

👉 If you saw an email like this, would you recognize it as a scam right away?

07/18/2026

There’s a type of cyberattack that doesn’t get talked about much.

And it doesn’t look like an attack.

It looks like a file 📁

Someone sends you a connection file.

You double-click it, and it opens what looks like a normal remote session.

But there’s really a lot more happening.

It’s where something called an RDP file comes in.

RDP stands for Remote Desktop Protocol. It lets you connect to another computer over the internet, as if you were sitting in front of it.

Businesses use it all the time for remote working or accessing servers.

The problem is how flexible these files are.

They can be set up to share things from your computer with the one you’re connecting to. That might include files, clipboard data, or even login methods.

If someone sends a malicious version of one of these files, opening it can give away access to things you didn’t intend.

That’s what some attackers have been doing.

Microsoft stepped in with some new protections in Windows 11 and Windows 10 to deal with this.

Which is a sensible move 🤓

When you open one of these connection files now, Windows will stop and show you a clear warning before anything happens ⚠️

It’ll tell you where you’re connecting to, whether the file is from a verified source, and exactly what parts of your computer it’s trying to access.

Even better, those shared features are switched off by default.

Instead of everything being open automatically, you must choose what gets shared.

That one change alone removes a lot of the risk.

There’s also an extra warning if the file comes from an unknown source, which makes it much harder to accidentally trust something you shouldn’t.

Phishing emails are getting more creative, and files like this are a good example of how attacks are evolving.

This update doesn’t stop every threat, but it does give you a moment to check what’s happening before a connection is made.

And sometimes that pause is all it takes to avoid a problem.

🧐 If you received a file asking you to connect to a system, would you feel confident knowing what it’s really doing?

07/17/2026

If an AI tool in your business did something it shouldn’t, how quickly could you step in and shut it down?

Most businesses are moving fast with AI.

Very few have thought about what happens when it goes wrong…

07/15/2026

Most businesses feel like they’d handle a cyberattack if it happened.

But that confidence often comes from assumptions rather than a clear plan.

If you had to recover quickly, contact the right people, and keep things running under pressure, would everything fall into place… or would you be figuring it out as you go?

07/14/2026

Are you confident your cybersecurity would hold up if someone asked you about it?

It’s not something most business owners spend time thinking about.

It tends to come up in the moment. A client asks how their data is protected, a regulator wants more detail, or you hear about another business having a problem and it gets you wondering how you would respond.

That’s usually when a few important questions surface… and the answers aren’t always as clear as they should be.

Our latest guide looks at what “advanced cybersecurity” really means. It explains how expectations have changed, what good protection looks like now, and how to get a clearer understanding of where your business stands.

Download your free copy now.

07/13/2026

Files piling up on desktops? It feels easy… but it could be putting your business at risk…

07/12/2026

If you use a Windows PC every day, there’s one thing you probably open without even thinking about it.

File Explorer.

It’s how you find files, move things around, open folders… basically the backbone of getting work done on your computer.

And if it’s slow or glitchy, you feel it right away 😡

That’s why this update to Windows 11 is more important than it sounds…

Microsoft is working on a tune-up of File Explorer.

And it’s all about speed and reliability.

Early testing showed it opens faster, especially when you first launch it after starting your PC.

That alone makes a difference, because those little delays add up across the day.

There’s also a fix for something that’s been annoying people for a while. Can you guess what it is? 🤔

If you use dark mode, you might have noticed random white flashes when opening folders or switching views.

They’ve finally sorted that 🥳

There are a few practical improvements too.

You’ll be able to open more types of compressed files (things like ZIP files, but in different formats) without needing extra software.

And File Explorer itself should behave more reliably, especially when closing windows or switching between tasks.

That’s important, because when it misbehaves, it can affect other parts of Windows like the taskbar.

These changes are already being rolled out now. Have you noticed any difference yet?

Things might feel a bit quicker, smoother, and a little less frustrating.

And that’s where the real productivity gains come from.

👉 Does File Explorer feel quick and reliable for you, or is it one of those things you’ve learned to tolerate?

07/11/2026

Microsoft isn’t just adding AI features here and there.

It’s buying the companies that already do this stuff really well…

And bringing them straight into its ecosystem 🤖

Recently, it acquired Fintool.

It’s a smaller startup, so this isn’t one of those headline-grabbing billion-dollar deals.

But what they built is genuinely interesting.

Fintool created AI tools designed for finance professionals.

Software that can read through things like company reports, earnings calls, and financial documents, then pull out the important bits for you 🧠

Instead of someone spending hours digging through pages of information, the AI does the heavy lifting and finds the important bits.

Their latest version goes a step further.

It can carry out tasks in the background, like helping build financial models in Excel or preparing presentations in PowerPoint.

That’s where this gets interesting for everyday businesses.

Because now this technology is moving into Microsoft 365.

And once it’s there, it won’t stay limited to finance.

It tends to follow a familiar path 👉

Start with a specialist use case… refine it… then expand it into tools that everyone uses.

So, what begins as something for analysts ends up helping with things like reports, summaries, forecasts, and decision-making across all kinds of roles.

You can already see where this is heading.

Less time spent reading and pulling information together, more time spent deciding what to do with it.

While AI can help you write faster and make better slides, the real benefits come from it processing large amounts of information and handing you something useful to work with.

Of course, there’s a balance to strike ⚖️

These tools are powerful, but they’re not perfect. You still need someone applying judgment, especially when the stakes are high.

It’s an assistant, not a replacement.

💭 Would you trust AI to pull together insights for you, or would you still want to check everything yourself first?

Address

540 Deadwood Avenue, Suite 101
Rapid City, SD
57702

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

http://www.citecloud.net/

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