10/16/2026
3x faster invoice processing sounds like a win. Until the rest of the organization can’t keep up.
At IBC 2026, Carolina Dolan Chandler, CTO of Globant’s Media, Entertainment, Sports & Hospitality AI Studio, and Andy Beach, Founder & Principal, Alchemy Creations, shared an example of how optimizing one step in a workflow created a backlog somewhere else.
A useful reminder that automation isn’t just about making one task faster. It’s about understanding what happens next.