Toktiv

09/01/2023

Let’s look at 10-holiday message templates you can use this holiday season to reach your customers.

Read more: https://www.twilio.com/blog/holiday-text-templates by Ravleen Kaur via Twilio

Boost holiday cheer in your customer communications with these 10 festive text templates.

08/11/2023

Let's examine UCaaS vs. VoIP and the differences between them so you can make a sound choice regarding the strengths and limitations of each technology.

Know more: https://www.techtarget.com/searchunifiedcommunications/tip/UCaaS-vs-VoIP-Whats-the-difference by TechTarget

There can be a lot of overlap between UCaaS and VoIP. Learn how to assess UCaaS vs. VoIP to see how the two technologies differ.

08/08/2023

Top 12 contact center technologies and trends to support your agents and customers.

How can they benefit your contact center: https://www.twilio.com/blog/contact-center-technologies-to-know by Twilio

Contact center technologies are always evolving, with new trends rising annually. Learn more about 12 contact center technologies to have on your radar.

08/04/2023

Get the latest updates on Toktiv's new features, cloud-based telephone industry updates, and VoIP announcements: https://toktiv.com/resources/

08/03/2023

Could the Twilio Conversations API transform your Contact Center?

Twilio Conversations API Review: https://www.uctoday.com/unified-communications/cpaas/twilio-conversations-api-review-chat-anywhere/ by Rebekah Carter via

UC Today reports on the latest technology news from around the globe. Read similar CPaaS news to 'Twilio Conversations API Review: Chat Anywhere' here

08/01/2023

As your business needs evolve, so should your contact center. The Definition and Benefits of a Cloud Call Centre are listed below.

Know more: https://www.twilio.com/blog/cloud-contact-center by Nathalia Velez Ryan via Twilio

Cloud call centers give businesses the flexibility to provide better customer experiences. Read the top 9 benefits of cloud contact centers.

07/26/2023

5 Outstanding Benefits of Business Process Outsourcing (BPO) for Your Large or Small Business.

Read more: https://www.flatworldsolutions.com/call-center/articles/bpo-industry-advantages.php by Flatworld Solutions

The BPO industry is poised to grow to greater heights by providing advantages which include not only cost-reduction, but other value-added benefits as well.

07/21/2023

Utilizing Twilio's excellent voice and message infrastructure is made more accessible via . Using voice, instant messaging, and IVR services from a single device has never been simpler.

Know more: https://lnkd.in/g49wv_kg

07/20/2023

8 Business 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 Tools for 𝐒𝐦𝐚𝐥𝐥 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬

This article is for small business owners looking for customer service programs: https://www.businessnewsdaily.com/7575-customer-service-solutions.html by Sara A. via Business News Daily

Customer service programs help you better serve consumers. See the most effective solutions, including Freshdesk, Zendesk and Hootsuite's Sparkcentral.

07/18/2023

If you run a 𝐒𝐦𝐚𝐥𝐥 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬, here are 9 features to look for in a 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧 for your business.

Click here: https://www.twilio.com/blog/small-business-call-center by Nathalia Velez Ryan via Twilio

Your small business needs a call center solution, but which one should you pick? Here are the top 9 features to look for in a small business call center software.

07/14/2023

Toktiv is a cloud phone system that makes consumer engagement simple and easy.

Read more: https://www.outsource2india.com/software/cloud/toktiv-app-voip-cloud-phone-system.asp by Outsource2India

Outsource Business VoIP Phone Services to O2I. Get free long-distance calls with the Toktiv app. No need for expensive hardware, so you can save costs upfront!

07/13/2023

Small Business Tech Roundup: Instagram Releases Its Twitter-Killer

Read more: https://www.forbes.com/sites/quickerbettertech/2023/07/09/small-business-tech-roundup-instagram-releases-its-twitter-killer/?sh=6f11d3526ca4 by Gene Marks via Forbes

Here are five things in tech that happened this week and how they affect your business.