PoliteMail Software

PoliteMail Software uses & to enable to create, send, mea Email access is a key feature of any smartphone.

PoliteMail was invented to answer that question (because we don't like those rude read receipts either). PoliteMail also answers the questions that logically come after that, such as "Which links did they click?," "Did they read my attached document?," or "Who should I follow-up with first?"

Email is the undeniable killer-app of the internet era. Despite every new invention, email is still here—a

nd growing. Email is a core component of any new social media network. Email is the simple, effective way we exchange information and documents. Email is how business people communicate. And Outlook is how business people utilize email. But email can also be a bit of a black hole. Did they even get it? Did they click on any links? How do I know? Should I resend it? Perhaps that is why "But I didn't get that email" is such a common excuse in business meetings. The patent-pending PoliteMail tool enables marketing, sales and corporate communications departments to know if their Outlook email was received, opened or clicked. Unlike the hundreds of online email marketing services, the PoliteMail tool was developed as software directly integrated into the Outlook/Exchange platform. Which means you can track your regular, everyday Outlook business email, internal employee communications, as well as your marketing, sales and account management emails. Only PoliteMail provides the ability to send authentic, personalized email to individuals, groups and distribution lists (including Active Directory lists) right from Outlook, with complete opt-out compliance built-in. PoliteMail Software was started in 2005 to develop email marketing and email tracking features for Microsoft Outlook & Exchange, the de facto standard for corporate email. The company was founded by Michael DesRochers, founder and former CEO of MicroArts Corporation, along with a small team of lead developers from MicroArts. The initial product was released in Q2 of 2006. Bootstrap Partners provided a $1.5M capital investment to fund ongoing product development and expansion of the business into the corporate communications market. Today PoliteMail is growing rapidly to serve business professionals and corporate communications departments worldwide from its seacoast New Hampshire location.

Are your internal comms actually driving employee engagement? Stop guessing and start benchmarking. Join our live webina...
06/03/2026

Are your internal comms actually driving employee engagement? Stop guessing and start benchmarking.

Join our live webinar to learn how to move past simple clicks, measure real employee attention, and present metrics that your leadership team actually cares about. Plus, we're sharing exclusive takeaways from our 2026 Internal Email Benchmark Report!

https://zoom.us/webinar/register/5117562122609/WN_DzlOUfH2S8uALXubDhqBTQ

Want to level up your internal comms strategy and bring a teammate for free?We are thrilled to announce that we are spon...
06/02/2026

Want to level up your internal comms strategy and bring a teammate for free?

We are thrilled to announce that we are sponsoring ALI Conferences 13th Annual Strategic Internal Communications - East conference in Boston this July 14–16!

This event brings together top minds in corporate communications, employee experience, and HR to dive into the future of workplace culture and AI.

Stop by our booth to see how our software simplifies content creation, measuring, and employee engagement. Pick up a jar of Fluff too!

Don't wait - register today and meet us in Boston!

https://www.aliconferences.com/events/strategic-internal-communications-east-conference/

Less than half of the world’s managers (44%) have ever received management training.  Yet, research from Gallup shows th...
06/01/2026

Less than half of the world’s managers (44%) have ever received management training.

Yet, research from Gallup shows that a manager's communication style is the #1 driver of employee engagement.

We expect managers to cascade company updates, build team trust, and drive retention. But are we actually equipping them to succeed, or are we just overloading them?

To help your managers move past dry talking points and build genuine alignment, start doing these 4 things:

1️⃣ Start with the "Why" – Don't just hand over directives. Explain the context, what is at stake, and why the message matters to their specific team.

2️⃣ Treat Managers as an Audience – Segment them like customer personas. Understand what they need, what they fear, and what they value.

3️⃣ Provide Predictable Cadences – Help them set up structured check-ins and 1:1 templates so communication remains consistent.

4️⃣ Balance Feedback – Give them tools to deliver private, constructive growth feedback alongside public recognition.

When managers communicate effectively, employees feel valued, connected, and motivated.

Read our full blog on how Internal Comms can bridge the managerial communication gap: https://politemail.com/best-practices-for-manager-communication/

Internal email isn’t just about sending. It’s about understanding what works. Our latest benchmark report reveals how mi...
05/29/2026

Internal email isn’t just about sending. It’s about understanding what works.

Our latest benchmark report reveals how millions of employees engage with internal communications and where communicators are seeing the biggest wins.

If you’re looking to improve engagement, refine your strategy, and prove impact, this report gives you the data to do it.

Download your free copy and turn insights into action.
https://politemail.com/internal-email-communications-benchmarks/internal-email-communications-benchmarks-2026/

Getting employees to open your email is one thing. Getting them to actually read it is another. If you’re looking to imp...
05/28/2026

Getting employees to open your email is one thing. Getting them to actually read it is another.

If you’re looking to improve time on page and read rates, it starts with how your message is written and structured.

In this blog, we share 7 practical tips to help you create internal emails that hold attention and drive real engagement.

https://politemail.com/increasing-time-on-page-for-internal-emails/

What does “good” really look like in internal communications? Join us for a 45-minute webinar where we break down how to...
05/27/2026

What does “good” really look like in internal communications?

Join us for a 45-minute webinar where we break down how to benchmark your performance, move beyond surface-level metrics, and use data to drive better outcomes.

You’ll learn how to:

• Establish actionable benchmarks
• Focus on the metrics that matter
• Compare performance against industry data
• Turn insights into improvements

Register now!
https://zoom.us/webinar/register/5117562122609/WN_DzlOUfH2S8uALXubDhqBTQ

Internal communication is too important to run on guesswork. How do your email engagement metrics compare to organizatio...
05/26/2026

Internal communication is too important to run on guesswork.

How do your email engagement metrics compare to organizations like yours? Are employees actually reading your messages, or just opening them? And which communication strategies are truly driving engagement?

Our latest blog explores why benchmarking matters, how to measure internal communication effectiveness, and how organizations can use internal communication analytics to optimize employee engagement over time.

https://politemail.com/optimizing-internal-emails-for-engagement-the-role-of-benchmarking/

In honor of Memorial Day, please be aware PoliteMail will be closed on Monday, May 25th.
05/22/2026

In honor of Memorial Day, please be aware PoliteMail will be closed on Monday, May 25th.

Better decisions start with better context. Benchmarking gives internal communicators the clarity they need to understan...
05/21/2026

Better decisions start with better context.

Benchmarking gives internal communicators the clarity they need to understand performance, set realistic goals, and drive continuous improvement.

If you’re building or refining your measurement strategy, this blog outlines how to get started the right way.

https://politemail.com/setting-benchmarks-for-internal-communicators/

Address

300 Constitution Avenue, Suite #200
Portsmouth, NH
03801

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

(603) 610-6111

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