PoliteMail Software

PoliteMail Software uses & to enable to create, send, mea Email access is a key feature of any smartphone.

PoliteMail was invented to answer that question (because we don't like those rude read receipts either). PoliteMail also answers the questions that logically come after that, such as "Which links did they click?," "Did they read my attached document?," or "Who should I follow-up with first?"

Email is the undeniable killer-app of the internet era. Despite every new invention, email is still here—and growing. Email is a core component of any new social media network. Email is the simple, effective way we exchange information and documents. Email is how business people communicate. And Outlook is how business people utilize email. But email can also be a bit of a black hole. Did they even get it? Did they click on any links? How do I know? Should I resend it? Perhaps that is why "But I didn't get that email" is such a common excuse in business meetings. The patent-pending PoliteMail tool enables marketing, sales and corporate communications departments to know if their Outlook email was received, opened or clicked. Unlike the hundreds of online email marketing services, the PoliteMail tool was developed as software directly integrated into the Outlook/Exchange platform. Which means you can track your regular, everyday Outlook business email, internal employee communications, as well as your marketing, sales and account management emails. Only PoliteMail provides the ability to send authentic, personalized email to individuals, groups and distribution lists (including Active Directory lists) right from Outlook, with complete opt-out compliance built-in. PoliteMail Software was started in 2005 to develop email marketing and email tracking features for Microsoft Outlook & Exchange, the de facto standard for corporate email. The company was founded by Michael DesRochers, founder and former CEO of MicroArts Corporation, along with a small team of lead developers from MicroArts. The initial product was released in Q2 of 2006. Bootstrap Partners provided a $1.5M capital investment to fund ongoing product development and expansion of the business into the corporate communications market. Today PoliteMail is growing rapidly to serve business professionals and corporate communications departments worldwide from its seacoast New Hampshire location.

How many versions of the same email are floating around by the time it’s finally approved?When feedback lives across doc...
10/19/2026

How many versions of the same email are floating around by the time it’s finally approved?

When feedback lives across documents, email threads, and conversations, the review process can quickly become a bottleneck. A structured approval workflow can help teams keep feedback organized, clarify who needs to sign off, and move communications forward with greater confidence.

Our latest blog breaks down 5 best practices for a more efficient internal email approval process, from centralizing feedback to creating clear approval stages.

Check our latest blog for further reading.

Better internal email starts with understanding what works.Our Internal Email Communications Best Practices Guide brings...
10/13/2026

Better internal email starts with understanding what works.

Our Internal Email Communications Best Practices Guide brings together practical, data-backed recommendations designed to help communicators create more effective employee messaging and improve engagement.

Inside, you’ll explore how top communicators optimize audience targeting, subject lines, delivery timing, email length, and content design.

Check our website for more details.

Internal communications is becoming a data profession. Great storytelling still matters - but pairing creativity with da...
10/12/2026

Internal communications is becoming a data profession. Great storytelling still matters - but pairing creativity with data helps communicators show impact and become trusted advisors.

For more information see our website's latest blog under resources.

When was the last time you gave your internal newsletter a refresh?Our Modern Internal Newsletter Guide covers strategy,...
10/07/2026

When was the last time you gave your internal newsletter a refresh?

Our Modern Internal Newsletter Guide covers strategy, structure, design, timing, distribution, and measurement to help you build newsletters employees actually want to read.

See our whitepapers section under resources on our website for more information.

Your internal email can have the right message and still lose employees if the design makes it hard to read.The right la...
10/06/2026

Your internal email can have the right message and still lose employees if the design makes it hard to read.

The right layout can help employees scan key information, understand what matters, and know what action to take.

Explore 7 email design tips for internal communicators, including how to:

✓ Improve scannability
✓ Reduce cognitive load
✓ Balance text and visuals
✓ Design for mobile
✓ Build greater consistency across communications

Read more on our website blog.

You have the email data. Now, what do you do with it?Our Internal Email Communications Best Practices Guide turns benchm...
10/05/2026

You have the email data. Now, what do you do with it?

Our Internal Email Communications Best Practices Guide turns benchmark insights into practical, data-backed strategies for creating more effective employee communications.

Learn how top communicators approach:

▸ Subject lines that earn attention
▸ Audience targeting to improve engagement
▸ Email length, timing, and content design

Whether you’re working on employee newsletters, executive communications, change updates, or company-wide announcements, the guide provides a practical framework for strengthening your internal email strategy.

https://politemail.com/internal-email-communications-benchmarks/internal-email-best-practices-guide/

Happy Design Month! For internal communicators, design is about more than making an email look good. It can determine wh...
10/01/2026

Happy Design Month!

For internal communicators, design is about more than making an email look good.

It can determine whether employees notice an important message, understand the information, and know what to do next.

From the subject line and layout to headlines, images, and calls to action, every design choice can shape how employees experience your communication.

This Design Month, take a fresh look at your internal emails. Is your design helping your message get through?

https://politemail.com/resource-center/whitepapers-for-internal-communications/ultimate-email-design-guide/

Are employees engaging with your communications, or are they simply receiving them?The difference matters.Our 2026 Inter...
09/30/2026

Are employees engaging with your communications, or are they simply receiving them?

The difference matters.

Our 2026 Internal Email Communications Benchmarks Report uncovers the trends, behaviors, and communication patterns behind successful internal email programs by analyzing performance across billions of employee emails.

Inside you'll find:

✅ Benchmark metrics and industry trends
✅ Insights into employee readership and engagement
✅ Best practices based on real-world communication data
✅ A framework for measuring and improving results

Check out the benchmarks section of our website under resources for further information.

Billions of internal emails. Five lessons for better engagement. 📧See what the data reveals about senders, subject lines...
09/29/2026

Billions of internal emails. Five lessons for better engagement. 📧

See what the data reveals about senders, subject lines, segmentation and timing—and what top communicators do differently.

Check out our latest blog post to learn more.

We've completely redesigned and updated one of our most popular resources. Grounded in one of the industry's largest int...
09/28/2026

We've completely redesigned and updated one of our most popular resources.

Grounded in one of the industry's largest internal communications benchmarking datasets, this guide transforms insights from billions of internal emails into practical best practices you can use to:

✅ Increase readership
✅ Improve employee engagement
✅ Optimize timing and targeting
✅ Build more effective internal email strategies

We've also included a look at what top communicators are doing to consistently achieve stronger results.

Check out the benchmark section of our website under resources.

Address

Politemail Software 655 Portsmouth Avenue, Suite 11 Greenland, NH 03840
Portsmouth, NH
03801

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

(603) 610-6111

Alerts

Be the first to know and let us send you an email when PoliteMail Software posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to PoliteMail Software:

Shortcuts

Share