ATI Computer Services

01/30/2026

Consumer Alert!

There are some newer and more sophisticated scams trying to gain access to your banking and credit card accounts.

See the screenshots. A text with a verification code came in with a transfer request from the bank. Looks like it came from the bank but you didn’t request it. Well, it says underneath of it if you didn’t request this text “Help” for more information and since you didn’t request it you do that. Then you get a phone number to call and report suspicious activity to the bank. The problem is the number that you get back to call IS the scammer. Do not call that number.

If you suspect any sort of fraud on your account, get your bank card and call the number on the back. ONLY call that number. If affects us all so consumers have to be careful and watch out for themselves and each other. Be safe.

Have a peaceful and prosperous day.

12/04/2025

Thank you once again for making us your neighborhood favorite!

12/12/2024

From Our ATI Computer Services Family to yours..

Have a safe and Happy Holiday Season!

11/02/2024

Thank you for once again making us your Neighborhood Favorite!

07/19/2024

In regards to the Microsoft systems outages this morning. This was not a cyber attack. It was software defect in the Crowdstrike security company software that Microsoft uses to protect its systems. The issue has been found and is being remediated.
happy Friday 🙂

CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack.

05/16/2024

https://www.xda-developers.com/connected-windows-xp-internet-didnt-survive-long/

Everyone knows that putting Windows XP online in 2024 is a bad idea, but not everyone knows just how bad an idea it actually is.

04/03/2024

I hear it fairly often from clients, “It’s working fine.. why should I upgrade?”

Fair enough. So, why is it important to keep up with the latest version of Microsoft’s operating system?

Keeping up with the latest version of Microsoft’s operating system is important for several reasons:

1. Security: Each new version of an operating system comes with improved security features to protect your computer from viruses, malware, and other cyber threats. If you’re using an outdated version, you might be exposed to security risks that have been addressed in newer versions.

2. Performance: Newer versions often come with performance enhancements that make your computer run more smoothly and efficiently. This can lead to a better user experience.

3. Support: Microsoft provides support for each version of its operating system for a certain period of time. Once that period ends, you won’t be able to get technical support or software updates, which could leave your computer vulnerable to problems.

4. Compatibility: Newer versions of operating systems are designed to work with the latest software applications. If you’re using an outdated operating system, you might not be able to use some applications or access certain features.

5. Innovation: Each new version of an operating system introduces innovative features that can enhance your productivity and overall computing experience.
Remember, it’s always a good idea to back up your data before upgrading your operating system, just in case something goes wrong during the installation process. It’s also worth noting that not all older hardware may be compatible with the latest operating systems, so it’s important to check the system requirements before upgrading.

Below is a list of recent and future OS retirement dates.

Windows 7:
Start Date: October 22, 2009
Retirement Date: January 14, 2020
After 10 years, security updates and technical support for Windows 7 ended on January 14, 2020. While your Windows 7 PC will still function, it is at greater risk for viruses and malware. We recommend transitioning to a version of Windows that is still supported.

2. Windows 8:
Start Date: October 26, 2012
Retirement Date: January 12, 2016
Support for Windows 8 ended on January 12, 2016.

3. Windows 8.1:
Start Date: October 17, 2013
Retirement Date: January 10, 2023
Support for Windows 8.1 officially ended on January 10, 2023.

If you’re using any of these older operating systems, consider upgrading to a more recent version to ensure security and continued support! 🖥️🔒

4. Windows 10
Start Date: July 29, 2015
Retirement Date: October 14, 2025

The current version, 22H2, will be the final version of Windows 10, and all editions will remain in support with monthly security update releases through October 14, 2025. After this date, there will be no new updates or security fixes for either the Home or Pro versions.

5. Windows 11
Start Date: October 5, 2021
Retirement Date: TBD

Windows 11 was released on October 5, 2021. Each version of Windows 11 is supported for 24 months after launch if you have a Home or Pro edition or 36 months for Enterprise and Education editions. For example, the initial release of Windows 11 came out on Oct. 5th, 2021, so it stopped being supported in October of 2023 (for Home and Pro editions). However, Microsoft hasn’t revealed an end-of-support date for Windows 11 as a whole. It is likely to last at least 10 years, but could potentially be extended.

So now you say , “ Hmm… maybe I should just buy a new computer.” Well, depending on the specifications, age and historic reliability of your machine replacing the hardware may be a good option for you. PC technology keeps getting better with time, but keep in mind that if you want a machine that will stand the test of time it’s a good idea to invest in a well built machine.

** Bill O’Donnell has been in computers and technology since 1983. He has an AA In Computer Hardware Technology from New England Institute of Technology and has earned several industry certifications including COMPTIA’s A+ Certified Service Technician and Microsoft’s MCSE ( Microsoft Certified Systems Engineer). In the past he has worked with United Technologies and other corporations as a software and network engineer consultant. He currently owns and has operated ATI Computer Services / Ampere Technologies since 2003. He can be reached through email: [email protected] or direct dial: 772-501-1771

12/12/2023

What happened to my Comcast Email account?

By Bill O'Donnell

Lately I have had several clients, business and residential, that have lost access to their Xfinity/Comcast.net email accounts. In the cases I’ve worked with the client had discontinued Xfinity services, either recently or years ago but continued to use the email service.

Xfinity’s FAQ on former customers and email is pretty clear. Essentially, if you continue to use the email service regularly you will not lose the email account or access. See: https://www.xfinity.com/support/articles/email-only-faqs

Despite that statement former customers are however losing their accounts and whatever content may be in them. Xfinity has said these cases are ‘accidents’. There is a drawn out process through a chat box if you can find it that you can go through that may or may not be successful to recover the account ( Psst.. it’s here: https://www.xfinity.com/xfinityassistant). After all, you’re no longer a customer.

I advise my clients to always have a primary email address that isn’t tied to any service you may be considering terminating anytime in the near future. If you don’t have one, get a Gmail account. It’s the one I prefer to the other ‘free’ email accounts. You will want to make sure your security / recovery information is up to date so you don’t find yourself in another pickle with no support.

Surf save and if it looks too good to be true it most certainly is. ☮

- Bill OD

** Bill has been in computers and technology since 1983 and has operated Ampere Technologies since 2003. You can reach him here: [email protected] or call 772-501-1771.

Get answers to FAQs about email for former Xfinity customers.

09/05/2023

07/25/2023

Thank you for Making us your Neighborhood Favorite!
Celebrating 20 Years of Service 2003-2023!
We Appreciate you!

ATI Computer Services (772) 501-1771

11/05/2022

https://www.yahoo.com/lifestyle/one-iphone-tracking-setting-privacy-163150758.html

Your phone can track your whereabouts. It can provide helpful tips on the best route to take to get to work (without you even asking it). And the simple truth of the matter is: if you own a smart phone, you are agreeing to lose a certain level of pri...