Med-Connection Answering Service

10/27/2025

✨ More than just an answering service!

Med-Connection offers:
✔ Switchboard operation
✔ Virtual reception
✔ Physician referrals
✔ Event registration
✔ Paging & secure messaging
✔ Message taking & call coverage (even weekends & holidays!)

Your clients will always feel taken care of — because we make sure of it. 💙 Lean more: https://bit.ly/4hv0kmB

10/09/2025

📞 Did you know? Med-Connection has been serving the St. Clair County community for over 21 years!

We’re here 24/7, 365 days a year to make sure your phones are always answered — whether it’s after hours, during lunch, or while you’re on vacation.

➡️ Keep your business running smoothly with a local answering service you can trust.

https://www.thems.org/answering-service?fbclid=IwY2xjawNU25lleHRuA2FlbQIxMABicmlkETFYUFdOR25DTTZHendtRHpUAR5zHJ0RWVR8yfRqwX9WOMx6fw5Mr-QStuJQF4vQB71_PJHj-D9PgJ5WsyOCjw_aem_x62872AbN-BFLY98uinTlg

Answering Service About UsMedConnection is a division of Tri -Hospital EMS. We are a non-profit 24-hour business that offers a variety of telecommunication services. Our services include, but are not limited to, switchboard operator, virtual receptionist, paging services, physician referral services...

01/12/2023

02/16/2022

******Now Hiring*******
Must be RELIABLE and have FLEXIBLE availability
Call Center Representative
MedConnection - Port Huron, MI
Part-time
•High School Diploma or G.E.D
•Must be able to type 50 wpm
•Demonstrate an understanding of medical conditions, incident types, and geographical coverage area that constitutes a daily routine.
•Demonstrate the ability to work independently
•Demonstrate the ability to control a conversation, including anticipation of the actions of the caller, and the ability to turn the caller into a calm caregiver as needed.
•Demonstrate proficiency in the operations of computers, telephones and all ancillary equipment utilized in the Call Center
•Perform all assigned tasks as set forth in the policies or as assigned by management. This is to include operation within the system to handle system overload, call outs or special events.
•Perform other responsibilities as assigned to achieve the organizational goals and objectives.
•Demonstrate compassionate and empathetic interaction with callers, while maintaining professionalism; while observing and following the protocols and policies set forth by our clients and our organization
•Demonstrate the ability to perform multiple tasks simultaneously with a margin of error within the standards set within the quality assurance policy.
•Demonstrate the ability to prioritize incoming calls and determine the appropriate level and mode of response required.
•Must be dependable and have dependable means of transportation.
•Flexible availability
•Must pass background check
-Afternoons, weekends, and midnights
Job Type: Part-time 25-30 hrs/wk
Required education:
•High school or equivalent
Required experience:
•Customer Service: 1 year
Apply at www.thems.org
TRI HOSPITAL EMS
THEMS.ORG

02/16/2022

******Now Hiring*******

Must be RELIABLE and have FLEXIBLE availability

Call Center Representative
MedConnection - Port Huron, MI
Part-time

•High School Diploma or G.E.D
•Must be able to type 50 wpm
•Demonstrate an understanding of medical conditions, incident types, and geographical coverage area that constitutes a daily routine.
•Demonstrate the ability to work independently
•Demonstrate the ability to control a conversation, including anticipation of the actions of the caller, and the ability to turn the caller into a calm caregiver as needed.
•Demonstrate proficiency in the operations of computers, telephones and all ancillary equipment utilized in the Call Center
•Perform all assigned tasks as set forth in the policies or as assigned by management. This is to include operation within the system to handle system overload, call outs or special events.
•Perform other responsibilities as assigned to achieve the organizational goals and objectives.
•Demonstrate compassionate and empathetic interaction with callers, while maintaining professionalism; while observing and following the protocols and policies set forth by our clients and our organization
•Demonstrate the ability to perform multiple tasks simultaneously with a margin of error within the standards set within the quality assurance policy.
•Demonstrate the ability to prioritize incoming calls and determine the appropriate level and mode of response required.
•Must be dependable and have dependable means of transportation.
•Flexible availability
•Must pass background check
-Afternoons, weekends, and midnights
Job Type: Part-time 25-30 hrs/wk
Required education:
•High school or equivalent
Required experience:
•Customer Service: 1 year
Apply at www.thems.org
TRI HOSPITAL EMS
THEMS.ORG

03/30/2021

Happy National Doctors’ Day to all the amazing physicians that Med-Connection has the privilege of serving!

So many of you have worked endlessly throughout the years to provide healing and support to your patients and their loved ones. Even more so, you all have pushed through this pandemic and continue to do so! We are so grateful for each and every one of you!!

12/16/2020

Goodies from Po***ck Randall in the Call Center 😊 Thank you so much!! We appreciate your kindness!