05/20/2026
35% lower telecom costs weren’t even the biggest win.
For years, this commercial real estate firm lived with a phone system that constantly let them down.
Calls would drop. Support tickets would sit unanswered. Employees working remotely struggled to stay connected. And despite all the frustration, they were paying premium prices for a system that simply wasn’t built for the way their business operated.
When they came to TurnDial, they weren’t just looking for a new VoIP provider, they were looking for a partner they could rely on.
We spent time learning how their team’s worked day to day from leasing agents handling fast-moving client calls to property management teams coordinating across multiple locations. Instead of forcing them into a generic setup, we built a communications system around their workflow.
The transition was smooth, with virtually no disruption to their business. And almost immediately, the difference was noticeable.
Employees could finally work seamlessly from the office, at properties, or remotely. Calls were routed properly. Communication has become easier. Leadership gained better visibility into operations. And perhaps most importantly, their team finally had responsive support when they needed it.
On top of that, they reduced their monthly telecom costs by more than 35%.
At TurnDial, we believe business communication should feel simple, reliable, and built around people, not limitations.
Proud to support another growing business with a system designed to scale alongside them.
