Big Sky Direct

Big Sky Direct BigSky Direct is Montana's premier high-speed internet provider, bring lighting-fast speeds to locati

BigSky Direct is the leading HIGH-SPEED Internet Provider to homes and businesses. Based in Plains, BigSky Direct offers businesses and individuals a wide array of Internet services including encrypted broadband Internet delivered wirelessly, dedicated high-speed access and email hosting services. BigSky Direct focuses on the speed and quality of its Internet services and its commitment to providing excellent customer care. Our consumer products include Broadband Internet Service, e-mail addresses, web site hosting and other services. For our business subscribers we offer dedicated high-speed Internet access, managed web site hosting, server co-location, domain name registration, and other services.

09/12/2026

We have been alerted of an outage effecting approximately 20 users. We suspect it to be a failed antenna from a recent lightning event and we are working on assessing repairs this afternoon. Services may be interrupted for those users until tomorrow depending on the damage. We will keep you updated here.
Thank you for your patience.
The BigSky team

06/05/2026

Technicians replaced some cable today up at the Weeksville tower. They noticed some faulty power adapters that link to Paradise antennas. They will get those adapters replaced tomorrow mid day.

Thank you for your patience.

04/11/2026

Quick Update for a Small Group of Our Neighbors!

We’ve identified a specific issue involving a single burnt-out switch. This is only affecting about 12 of our customers, so if your connection is currently working, you’re all set!

For those 12 impacted, we have a replacement switch being rushed to us as we speak. We expect to have everything replaced and your internet back up and running by Monday. We truly appreciate your patience while we get this specialized part delivered and installed!

Happy Friday, BigSky family! Our dedicated tech team is out climbing towers today, working hard to swap out and upgrade ...
02/27/2026

Happy Friday, BigSky family! Our dedicated tech team is out climbing towers today, working hard to swap out and upgrade our antennas. We’re doing this to ensure you have the fastest, most reliable service possible! You might notice some very brief downtime while we make these improvements, but we’ll have everything back up and running smoothly in no time. Thank you for being such valued customers! If you experience longer than normal downtime or slowness issues later in the evening, please unplug and plug in your router.
Have a wonderful weekend!

02/05/2026

🚧 Heads up, everyone! 🚧
BigSky technicians are currently installing our new fiber line. Over the next 5 days, we’ll be making adjustments to our connections as part of this upgrade.

You may notice brief interruptions or slower service during this time. We appreciate your patience and understanding while we work to bring you faster and more reliable service. Thanks for bearing with us!

12/17/2025

UPDATE: We were able to make it to the tower site, removing close to a dozen trees from the road. Upon arrival, we found damage to our equipment, a network switch, had been fried from power surges. We replaced the equipment and tested successfully. We will continue additional efforts to repair outages throughout the week.

Wednesday - 730a
We received notifications from numerous people of an outage. After investigation, we found the issue to be damage sustained by high winds to our tower located in Weeksville.

Our crew is gearing up and gathering equipment to inspect the situation. We do not have an estimated time for repair at this time. Repairs may take up to 48 hours, as the road to our tower most likely has trees to clear, even before we can get to the tower site itself.

Thank you for the patience and we will do everything we can to restore service as quickly as possible.

Address

7671 MT Highway 200, STE C
Plains, MT
59859

Opening Hours

Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm
Friday 10am - 5pm

Telephone

(406) 215-2020

Website

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