Opticom Consulting

Opticom Consulting Helping small to medium-sized businesses manage telecommunications systems and costs.

Find the right technology for your business with help from Opticom Consulting. Based in Pittsburgh, PA, this firm connects businesses nationwide to trusted telecom and cybersecurity providers. Whether you’re looking for UCaaS technology, a security risk assessment, or a zero-trust network, their consultants are ready to help. This certified women-owned independent consulting firm was founded in 20

03. Their team of experienced consultants are committed to managing your needs with personalized telecom and cybersecurity solutions. With their network of over 150 vendors, it will be easy to find a plan and price that’s best suited for your business’s needs. Protect your organization from ransomware and security issues with help from Opticom Consulting. Their cybersecurity specialists will provide an assessment of your current policies, employees’ security awareness, and potential exposure risks and follow up with a list of actions you can take to improve your security posture. Their consultants work with many cybersecurity providers, and will connect you to one that will give you the level of protection you need. Beyond cybersecurity, Opticom Consulting also provides communications solutions. Their team can help you understand and find providers for hosted voice services, contact center as service (CCaaS), Internet services, mobile management services, and more. There is no one-size-fits-all telecom solution for businesses—their consultants are dedicated to helping you discover the right services for you. Implement the latest technology in your business with help from the professionals at Opticom Consulting. Visit this consulting firm online to learn more about how their team can help you, or call (412) 578-0200 today.

A CFO told me, “We spend $18K/month on MPLS and Teams still drops.”  That’s the MPLS paradox. SD-WAN rewrites the math.F...
05/07/2026

A CFO told me, “We spend $18K/month on MPLS and Teams still drops.” That’s the MPLS paradox. SD-WAN rewrites the math.

Five things it delivers:
1. 30–70% lower transport cost - most projects pay for themselves out of MPLS savings.
2. Sub-second failover - fiber cut? Users never notice.
3. App-aware routing - voice and video get priority automatically; Teams stops breaking
4. Zero-touch provisioning - new branch online in an hour, not weeks.
5. Real visibility - one dashboard across every site, every circuit, every app.

If you have more than one location or serious cloud dependency, SD-WAN isn’t optional anymore. It’s the plumbing underneath modern IT.

What’s your MPLS bill telling you?

A client called Monday. Fiber cut overnight. Down 11 hours. Cost: $340,000.They'd passed on a redundant circuit to save ...
04/23/2026

A client called Monday. Fiber cut overnight. Down 11 hours. Cost: $340,000.

They'd passed on a redundant circuit to save $800/month.

Your 99.9% SLA allows 9 hours of downtime a year. The credit won't cover what you lose.

Redundancy isn't optional. It's math.

What's one outage cost your business?

Your business is one outage away from going dark. 👇🌐 Your internet connection is the lifeline of your business. And most...
03/27/2026

Your business is one outage away from going dark. 👇

🌐 Your internet connection is the lifeline of your business. And most small business owners don't realize how exposed they are — until it's too late.

Think about everything that runs over your internet connection right now:
📞 Phone calls & video meetings
💳 Card payments & invoicing
📧 Email & customer communications
☁️ Cloud software & file access

If your connection goes down, your business stops. It's that simple.
But here's the good news — protecting yourself is simpler than you think. Here are three steps every small business should take:

1 - Get a backup connection: A 4G/5G backup router kicks in automatically if your main line drops. Affordable, easy to set up, and potentially business-saving.

2 - Check your speed is actually enough: More staff, more video calls, more cloud tools — your bandwidth needs grow with your business. When did you last review your plan?

3 - Move your phone system to the cloud: A hosted phone system works over the internet — meaning your team can take calls from anywhere, even if the office goes offline.

Your internet connection is infrastructure — treat it like one. A small investment in resilience today can save you thousands in lost business tomorrow.

At Opticom Consulting, we help small businesses review and strengthen their connectivity — quickly, affordably, and without the tech jargon.

Send us a message or visit us at www.OptiComTel.com — we'll take a look at your current setup and tell you exactly where you stand.

Learn how we help your IT team find the most cost-effective technology to keep you connected and keep your organization and client data safe with custom solutions.

03/24/2026

Why Your Upload Speed Number is Misleading You

When business owners compare broadband and fiber upload speeds, they often see something like this: broadband at 100 Mbps vs. fiber at 50 Mbps — and assume broadband wins because the number is bigger.

It's an easy assumption to make. But that number doesn't tell the whole story.

Think of it this way: a car that can go 100 mph on weekends is not better than a car that goes 50 mph every hour of every day — especially when you have deliveries to make.

Broadband upload speeds fluctuate. During peak hours, that 100 Mbps can drop significantly as your connection shares bandwidth with others in your area. Fiber, on the other hand, delivers consistent, dedicated speeds because it transmits data as light through glass strands rather than electrical signals through copper cable — which also means less lag and a more responsive connection overall.

For your business, consistency isn't a luxury. It's a requirement.

Do you have the right technology powering your business?

Let's talk.

People ask me "Why should I work with your consulting firm instead of just calling the service providers directly".... M...
02/25/2026

People ask me "Why should I work with your consulting firm instead of just calling the service providers directly".... My answer, because we have been in business for 23 years and I can honestly say I don't know many direct representatives who are still with the same service provider.

Since 2003 Opticom Consulting has built our business around a partnership model that's a true win for you, the client.
We provide stability, impartiality, and a partnership focused on client success rather than just a transaction.

Learn how we help your IT team find the most cost-effective technology to keep you connected and keep your organization and client data safe with custom solutions.

Email malware campaigns have become a common method for cybercriminals who use social engineering tactics to trick users...
02/14/2025

Email malware campaigns have become a common method for cybercriminals who use social engineering tactics to trick users into compromising their systems. Attackers often disguise their emails to appear as if they’re coming from reputable organizations or trusted contacts. In many cases, these emails prompt recipients to click on links or open attachments, leading to the download of malicious software. For instance, phishing emails may direct you to fraudulent websites designed to steal your credentials, while spear phishing involves highly targeted emails that use personal details to appear authentic. Some campaigns even embed malicious code within images—a technique known as steganography—to bypass traditional security measures.

Forbes Magazine recently reported that criminals are using a novel way to put malware on your computer using email.

Email malware campaigns have become a common method for cybercriminals who use social engineering tactics to trick users into compromising their systems. Attack

11/08/2024

🌱 Communication only grows when we do.

Let’s embrace personal growth and strengthen our connections! Every step we take towards self-improvement enhances how we understand and relate to others. Share your journey with us—what are you working on today? 🤝✨

Boost your productivity and security with cutting-edge solutions, designed to deliver the ROI you deserve. Stay protecte...
11/06/2024

Boost your productivity and security with cutting-edge solutions, designed to deliver the ROI you deserve.
Stay protected and connected.

Learn more at www.opticomtel.com

Make your voice heard this voting season. Your vote truly matters—don't miss the chance to impact your community!Go find...
11/05/2024

Make your voice heard this voting season. Your vote truly matters—don't miss the chance to impact your community!

Go find your polls and put in your vote!!

Address

Services Available In:
Pittsburgh, PA
15218

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

Telephone

+14125780200

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