10/21/2022
Approach customers with confidence and a smile, Greet.
Sell cellular devices and wireless solutions in a one-on-one selling and ask customers to provide feedback on customer service experience
Ability to hit store goals
Deliver excellent customer service, making this the kind of experience a customer will tell their friends about
Complete online training for product and promotion knowledge And ensuring team members have completed the training.
Assess customer's needs and concerns as you build a genuine relationship with them
Build customer trust, educate your customer, and offer solutions that pave the way for a potential Metro by T-Mobile sale
Tailor to each customer the right plans (right fit guide), device, and accessories for their needs
Troubleshoot phones
Need to know how to use a computer for POS, excel, mobile app and process check out
We’ll also count on you to support your team by;
Keep the store looking its best with daily house keeping
Keeping updated on current plans and promotions.
Promote outdoor marketing
Stocking/audit inventory
