Tendo

08/18/2026

Point-of-sale collection is often managed as a front-desk task, but the national numbers suggest it's becoming a meaningful revenue lever in its own right. POS collections climbed from 22.74% to 24.82% of total patient payments year-over-year, and hospitals that pushed further into pre-service collections saw that share rise from 16% to 21% of self-pay collections.
That growth is happening alongside a steady rise in bad debt and charity care, which makes the timing worth paying attention to. Our latest article looks at what's behind the trend and what a few health systems are doing differently to capture it.
Reach out to us if you'd like to talk through what this could look like for your organization.

Read more: https://tendo.com/blog/point-of-sale-collections-revenue-growth-providers/

08/04/2026

U.S. News publishes its 2026–2027 Best Hospitals rankings this week, and for most health systems, the results will raise more questions than they answer. Rankings run on methodology that's separate from day-to-day quality performance, which means strong programs can still be surprised by where they land.

Tendo helps health systems get ahead of that gap, with visibility into what actually moves a ranking before it publishes.

Reach out to learn how
https://tendo.com/blog/quality-cdi-us-news-world-report-2026-rankings/

07/31/2026

We're excited to team up with UAMS to bring transparent, upfront pricing to self-pay patients across Arkansas.

Through Tendo Marketplace, UAMS Health patients can now shop bundled procedures — joint replacement, GI surgery, imaging, pregnancy care, and more — with one guaranteed price before care happens, and average savings of 50%.

No surprise bills. No estimates. Just one clear price, upfront. That's what price transparency should look like.

Read the full announcement:

LITTLE ROCK — The University of Arkansas for Medical Sciences (UAMS) has teamed up with Tendo, makers of MDsave, an online medical service platform, to connect providers and patients with transparent and affordable healthcare. With MDsave, patients who do not use health insurance to pay for their ...

07/29/2026

Tendo's provider network is now powering one of the largest Centers of Excellence programs in the country.

Watch Tendo's Ben Maisano and Transcarent's Alexandra Paul talk through how Tendo is extending Transcarent's network to more than 2,900 sites nationwide, bringing high-quality care to more people, in more places.

Watch the conversation. [https://buff.ly/YCmVu36]

This is "Alexandra and Ben on Transcarent | Tendo Partnership" by Transcarent on Vimeo, the home for high quality videos and the people who love them.

07/22/2026

We've partnered with Transcarent to bring the Tendo Marketplace to Transcarent's board and growing member community.

That means more people, in more places, now have access to Tendo's network of trusted providers.

Read the full announcement here:

The One Place for Health and Care

07/15/2026

Your hospital’s quality rankings may already be decided long before they are published.

By the time CMS Stars, U.S. News, or Leapfrog results are released, the performance window behind those rankings may have closed months ago. That leaves many healthcare leaders reacting to historical data instead of proactively influencing what comes next.

The challenge is not always performance. It is visibility.

Beth Godsey explores how health systems can move beyond reactive ranking response and gain a clearer, forward-looking view of their performance trajectory.

Read the blog to learn how proactive quality intelligence can help your organization anticipate ranking changes, prioritize the initiatives that will have the greatest impact, and lead more strategic conversations with executives and boards.

Read the full blog: https://tendo.com/blog/hospital-quality-rankings-visibility-proactive-strategy/

Ready to better understand where your rankings are heading? Book a strategy session with Beth to explore your organization’s ranking exposure and identify opportunities to strengthen your position.

07/02/2026

Jen Goldsmith, CEO of Tendo, is featured in Healthcare IT Today's latest piece on improving the patient experience across access, communication, and continuity of care. Her perspective: consumer-oriented healthcare marketplaces are on the rise — and Health IT is what makes pricing transparency, provider quality, and bundled care actually accessible to patients.

Read the full article to hear from Jen and other healthcare leaders.

https://www.healthcareittoday.com/2026/06/01/improving-the-patient-experience-across-access-communication-and-continuity-of-care/

06/30/2026

Having access to health data is only half the equation. Tendo’s Matt Ernst, VP of Technical Operations and Support, makes the case that the real challenge — and opportunity — is making that information meaningful and actionable for patients. His perspective is featured in Healthcare IT Today’s latest roundup on strategies for secure, patient-centered health data access. Worth a read for anyone thinking about where interoperability and patient engagement intersect.
Read more: https://www.healthcareittoday.com/2026/06/03/strategies-to-ensure-patients-have-secure-and-meaningful-access-to-their-health-data/

06/23/2026

Healthcare navigation programs play a critical role in helping people access care, understand their options, and take the next best step.

But navigation teams are often asked to do more with limited visibility.

Tendo Care Connect helps give navigators the data-backed insights they need to guide members with more confidence, prioritize outreach, and support better outcomes.

Learn more about how Tendo Care Connect supports healthcare navigation programs:
https://tendo.com/blog/how-tendo-care-connect-supports-healthcare-navigation-programs/

06/16/2026

Quality rankings can influence more than reputation. They can impact patient acquisition, payer conversations, physician recruitment, and board-level confidence.

But when scores do not reflect the care being delivered, health systems need to know why.

Tendo Insights helps organizations better understand what is driving their quality performance and where documentation, coding, and risk adjustment opportunities may be creating gaps.

Read more about how Tendo Insights helps health systems get the credit they deserve for the care they deliver:
https://tendo.com/blog/tendo-insights-helping-health-systems-get-the-credit-they-deserve-for-the-care-they-deliver/