Smartcop

Name: Smartcop
Address: 410 East Government Street, Pensacola, FL, 32502, US
Telephone: +18504290082

Explore SmartCOP's cutting-edge Public Safety Software, designed for all law enforcement agencies, Jails, and EMS/Fire. Harris Systems USA, Inc.

Enhance efficiency, streamline processes, and ensure community safety. SmartCOP, Inc.¹ is a Florida corporation engaged in system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting, and Jail Management System (JMS). Founded in 1988 and incorporated in 1999, SmartCOP’s mission is simple, yet very important: Maximize public safety by providing real-time information through integrated software solutions for law enforcement officers, firefighters, EMS personnel, dispatchers, and report takers. We are proud to say that we accomplish this mission by providing our customers with the most advanced, complete software solution available which yields proven benefits such as reducing crime, increasing safety, and boosting agency efficiency. Headquartered in Pensacola, Florida, SmartCOP actively and successfully competes in all size markets, with products that scale from an agency of ten officers to thousands of officers. Agencies all across the United States depend on SmartCOP and they have seen the benefits of a fully-integrated, single source solution. The system’s ability to furnish information through a single database reduces redundant data entry and improves information flow. Users of the SmartCOP system find that it enhances agency efficiency, improves response times, and improves officer and citizen safety in a cost effective manner. SmartCOP utilizes Commercial Off the Shelf (COTS) software that is unique and customized, not in code but through configuration that results in a longer lifecycle, frequent updates and next-generation releases to keep current with functional requirements and leveraging new technologies. The SmartCOP solution is flexible enough to serve current and future needs of an agency. Our design serves the needs of an agency and provides interoperability among outside agencies using the Global Justice Data Model from the Department of Justice. SmartCOP’s feature-rich, integrated system is based upon advanced, yet proven technology derived from current industry standards and best practices.

¹SmartCOP is a business unit of the Harris Operating Group of Constellation Software, Inc. is a member of the Harris Operating Group and is one of the legal entities that markets and distributes software products and services under the Caliber Public Safety, Caliber Justice, and SmartCOP platforms.

10/09/2026

Managing a commercial vehicle enforcement (CVE) program means keeping track of activity across locations, routes, inspections, and repeat violations.

Seeing how those details connect can help agencies better understand where enforcement efforts are needed most.

SmartCOP’s SmartDATA reporting and analytics software brings critical information into one place, helping agencies map enforcement activity, identify patterns over time, and review repeat carriers or drivers with outstanding balances. With customizable dashboards and easy-to-export reports, teams can focus on the information that matters to their work and use it to guide their next steps.

Better visibility helps agencies make more informed decisions in the field and beyond.

Learn more by visiting our website: https://www.smartcop.com/solutions/commercial-vehicle-enforcement/

10/07/2026

We're excited to welcome the South Miami Police Department in Florida to the SmartCOP family as they are now live with new public safety technology!

South Miami PD is now live on SmartCAD, SmartRMS, SmartMOBILE, Field-Based Reporting, and SmartDATA, with the solution hosted in AWS GovCloud. Together, these technologies provide the agency with connected tools to support communication, information sharing, reporting, and day-to-day operations.

Supporting a community takes dedicated people, strong collaboration, and technology that helps officers and staff stay informed and connected throughout their work. We're proud to partner with South Miami PD and provide solutions designed to support their team in the field and throughout the agency.

Successful implementations are made possible through strong collaboration between agency teams and the people working behind the scenes to bring new technology to life. Thank you to the South Miami PD team for their partnership and commitment throughout this project. We'd also like to recognize our SmartCOP implementation, training, support, and project teams for their hard work and dedication in helping make this deployment a success.

Congratulations to everyone involved! We look forward to supporting the South Miami Police Department as they continue serving their community for years to come.

10/02/2026

John is officially set up at SCPCA 2026! 🚔

He is ready to welcome fellow police chiefs and agency leaders at Booth #42. If you’re at the conference, come by, say hello, and chat with John about what’s working for your department, where you’re looking to improve, and how SmartCOP can help.

SC Police Chiefs Association

09/30/2026

We're excited to welcome the Okeechobee Police Department in Florida to the SmartCOP family as they go live with new public safety technology!

Okeechobee Police Department is now live on SmartCAD, SmartRMS, SmartMOBILE, Field-Based Reporting, and SmartDATA, with the solution hosted in AWS GovCloud. Together, these technologies provide the agency with connected tools to support communication, information sharing, reporting, and day-to-day operations.

Serving the Okeechobee community takes dedication, teamwork, and the right technology to help officers and staff stay informed and connected throughout their workday. We're proud to partner with Okeechobee Police Department and provide solutions designed to support their team both in the field and back at the agency.

Congratulations to everyone involved! We look forward to supporting the Okeechobee Police Department as they continue serving their community for years to come.

Okeechobee City

09/24/2026

Public safety agencies face a difficult balancing act: locking down sensitive data while ensuring officers have instant access in the field. When systems fail, the consequences are severe.

At SmartCOP, we believe your IT department shouldn't have to lose sleep over CJIS audits or configuration drift. We operate on a security-first architecture that guarantees continuous compliance and NIST 800-53 alignment.

Whether you deploy on-premises, in AWS GovCloud, or via a hybrid model, our defense-in-depth approach protects your information without slowing down your frontline.

Read our latest breakdown on how we secure agency infrastructure and eliminate compliance gaps for good: [https://www.smartcop.com/public-safety-data-security/]

09/21/2026

🚛 Orlando is the place to be for commercial vehicle safety this week!

Mike is ready to connect at the CVSA Annual Conference & Exhibition and is excited to meet with government officials, transportation leaders, and professionals from across the enforcement industry!

From roadside citations to payment processing and the systems officers rely on in the field, SmartCOP helps bring commercial enforcement workflows together, supporting agencies with the tools they need to keep information moving and manage the work that follows a roadside stop.

Whether you're exploring new solutions, sharing industry insights, or discussing the evolving needs of commercial vehicle safety, Mike would love to connect and hear what's important to your team.

📍 CVSA Annual Conference & Exhibition | Orlando, FL
📅 September 20–24

Attending CVSA this week? Stop by our booth and say hello to Mike!

Commercial Vehicle Safety Alliance

09/17/2026

🚛 CVSA is right around the corner! Commercial enforcement doesn’t end when an officer issues a citation. What happens afterward matters too.

When citations involve payments, adjustments, records, and final disposition, your agency needs a process that keeps every step connected. SmartCOP’s Commercial Citation Payment system keeps citation and payment information together, provides a complete audit trail, and immediately posts payments to the appropriate citation. That means fewer administrative steps for your team and a clearer record from the initial roadside violation through disposition.

And officers aren’t working in isolation. SmartCOP connects commercial enforcement workflows with systems such as NCIC, ASPEN, SAFESPECT, Iteris, FMCSA, IFTA, ERP, permitting systems, and payment processors, giving officers access to the information they need while working commercial vehicle violations involving weight, size, and safety.

Stop by the SmartCOP booth at CVSA and speak with Mike to learn more, or visit our website at: https://www.smartcop.com/solutions/state-agencies/

Commercial Vehicle Safety Alliance

09/15/2026

NASBLA is underway in Knoxville, Tennessee, and Mike is on the floor representing SmartCOP!

For water patrol and conservation agencies, officers have enough to manage without spending valuable time entering the same information into multiple systems or working through manual reporting processes.

SmartCOP’s suite of public safety solutions helps bring those day-to-day processes together, from CAD and records management to mobile tools, data, and reporting.

And when a boating accident occurs, SmartDATA’s BARD-compliant module helps officers capture the necessary information and submit it directly to the U.S. Coast Guard’s Boating Accident Report Database, reducing duplicate entry and unnecessary paperwork.

The result? Less time spent managing information and more time focused on the job at hand.

Mike will be at Booth 31 this week!. Stop by to see SmartCOP in action and talk with me about how our solutions can support your agency.

📍 Knoxville, Tennessee
📅 September 15–17

National Association of State Boating Law Administrators

09/12/2026

Today, we celebrate the women who wear the badge and answer the call.

National Police Woman Day is an opportunity to recognize the courage, dedication and strength of female police officers and the important role they play in protecting their communities.

To every police woman serving today: thank you for what you do and for paving the way for those who follow.

09/11/2026

Some dates become part of our history. September 11 is one we will never forget.

Today, we remember all of the lives lost and honor the first responders and public safety professionals who put themselves in harm's way to help others.

Twenty-five years later, their courage continues to remind us why preparation, coordination, and the people behind public safety matter so much.

For more than 25 years, SmartCOP has had the privilege of supporting law enforcement and public safety agencies. Today, that anniversary carries a little more weight.

We are grateful to the men and women who answer the call, protect others, and serve when it matters most.

We remember. We honor. We will never forget.

Address

410 East Government Street
Pensacola, FL
32502

Telephone

+18504290082

Website

http://www.smartcop.com/

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