07/19/2024
Dear Valued Customers,
We are reaching out to inform you about a current internet outage that is impacting some of Microsoft's services, including email and Teams.
Outage Details: The outage has been traced back to an issue with the CrowdStrike agent. CrowdStrike is actively addressing a defect discovered in a recent content update for Windows hosts. It's important to clarify that Mac and Linux hosts remain unaffected by this issue.
Key Points to Note:
• No Security Concern: This incident is not related to a security breach or cyberattack.
• Issue Identified and Resolved: The problem has been identified, isolated, and a fix has already been implemented.
• Stay Updated: For the latest developments, please visit the CrowdStrike support portal and our website.
•Official Communication Channels: We recommend reaching out to CrowdStrike through their official channels for any specific queries.
Impact on Milner's Services: Our phone system is currently affected. For assistance during this period, we kindly ask that you communicate with us via email to open tickets and for further inquiries.
Rest assured, our team is fully mobilized to ensure the security and stability of all our services. We remain committed to providing you with timely updates as we resolve this situation.
Thank you for your patience, understanding, and continued cooperation during this time.
Warm regards,
Ben Bullock
Vice President of Services