07/28/2026
T-Mobile said it fully restored service after a network outage affected customers across the country on Monday 7/27. The carrier didn’t disclose what caused the outage.
“We have fully restored service for all customers and sincerely apologize for the difficulties to those who experienced network impacts today,” T-Mobile said in a statement on X.
The timing is especially awkward, coming soon after T-Mobile began moving customers off older "lifetime" rate plans and onto pricier ones
Customers started reporting problems around 1 p.m. Pacific time on Monday and service appeared to be mostly restored by 8 p.m. PT, but some customers are still reporting problems this morning.
T-Mobile said service was fully restored but didn’t disclose the cause of Monday’s outage