Please do not post technical support issues, complaints, profanities, etc on this page. Please be patient and pleasant to UltraWISP, admins, and each other on this page. We reserve the right to remove any posts we deem inappropriate and/or to ban users from our page. Technical support tickets should be submitted through our website via your customer portal (once the site is up and you have signed
up for service). If that is not possible for some reason, then via Messenger, email, and phone - in that order. General questions, comments, discussions, etc... can be posted here, via Messenger, email, or phone in that order - but please do not submit support tickets through the website customer portal for these types of communications. We are local. Many of you know us and where we live. We enjoy our privacy and request that you please respect the communications methods provided here: via comments/questions on this page, the website customer portal, Messenger, email, and phone (as last resort). We also ask that you respect the posted hours of operation for phone calls. If it's a serious, pressing, issue after hours - we understand and want to help - so please call if the other methods are unsuccessful within an acceptable time frame, otherwise we'll respond ASAP - even after business hours. Using electronic methods of communication are preferred and phone calls should be of last resort - especially during the business hours of M-F - 8am to 4pm as I do work a regular job and may not be able to respond during those times.
