Learndot

10/14/2021

Learndot by ServiceRocket partners with Thought Industries to advance . When you combine the product leadership of Thought Industries with the services strength of ServiceRocket, you get an unmatched whole product customer learning solution.

Read more about our partnership below.

ServiceRocket is excited to expand its customer education offerings by partnering with Thought Industries, a leader in customer learning management.

05/07/2021

The customer education growth framework

The Learndot customer education growth framework is a tool for designing a customer education strategy that aligns with the priorities of your company.

03/30/2021

The customer education maturity model (REDUX)

The Learndot customer education maturity model has matured since we first launched it back in 2014. This blog explains how.

03/04/2021

Learn to forecast: Mature customer education teams don’t ask for budgets

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03/01/2021

Customer education should not lead with product. Lead with this instead

Customer education should lead with creating customer value not creating feature instruction. Replace instructional design with value proposition design?

02/23/2021

Help sales teams sell customer training with training credits

Selling training credits to customer education will reduce friction in the sales cycle and increase sales.

12/10/2020

How education services leaders can get a seat at the executive table

Maybe you’ve never created am education services forecast before, and think you don’t know how to predict these things. Join the club—no one knows.

12/07/2020

What should go into your 2021 education services forecast?

Maybe you’ve never created am education services forecast before, and think you don’t know how to predict these things. Join the club—no one knows.

11/19/2020

Not every webinar recording needs to be behind a form. We spent time today showing you how to create your education services plan for next year.

It's budget season.

Planning season.

You want to create a budget request. Don't do it. Create a forecast instead.

Trust us.

Your career will thank you.

Watch the recording and let us know what you think.

11/16/2020

https://bit.ly/3kG7aGR

If education services can follow the processes of sales teams and put together accurate forecasts, they can directly contribute to business growth.

10/27/2020

Education services shouldn’t hire anyone without a staffing model

Education services teams should change the way they hire, using a staffing model, based on forecasted work volume and value delivered.