ServiceRocket

Name: ServiceRocket
Address: 2741 Middlefield Road Ste 200, Palo Alto, CA, 94306, US
Telephone: +18887070088

Since 2003, our Atlassian expertise has enabled thousands of enterprises to reduce complexity and empower users. Learn more at www.servicerocket.com

From software adoption to platform expansion, our tech and platform services allow them to better focus on their business. From transforming business to growing careers, we accelerate growth and reduce complexity. Our diverse team of Rocketeers collaborate across Asia, Australia, Europe and North and South America. Their commitment to the success of our partners, customers and each other fuels The Rocket.

09/02/2026

Post-acquisition integration in regulated markets is a nightmare. This sports tech leader had two separate Atlassian environments with compliance exposure across the EU. ServiceRocket consolidated them into one governed platform with centralized security and compliance controls. Now they scale with compliance built in.

Read the full story: https://svcrk.et/3UHEDIK

08/31/2026

"They were really attentive to detail. Very prompt with replies and answers to questions."

When your infrastructure migration impacts patient care workflows, you don't just want fast ex*****on. You want partners who are present during every step.

This Health Tech leader chose partnership over a transactional vendor relationship. The result: a 2-day migration with zero major incidents.
Planning plus communication plus partnership equals ex*****on excellence.

See the full story → https://svcrk.et/3SMcCza

08/27/2026

This is what smart Atlassian migration looks like: A global sports tech company cut their Jira footprint by 98%. That's 2 million issues down to 32K. Leaner platform = lower costs + faster scaling.

Check how they did it: https://svcrk.et/4ccDqiF

08/25/2026

2 days. Zero incidents. 100% uptime.
A Health Tech enterprise moved its entire Jira and Confluence infrastructure to Atlassian Cloud. Zero disruption during or after go-live.

In regulated industries, migration success isn't measured in speed. It's measured in zero impact on operations. Here's what that takes:
✓ Strategy, not shortcuts
✓ Communication, not radio silence
✓ Partnership focused on their success
✓ Planning that anticipates everything

The tech was complex. The ex*****on was clean. The difference? Every detail mattered.
Read how they did it → https://svcrk.et/45GOXmF

06/23/2026

"Leadership is a journey and a craft, not just a task to complete."
— Rob Castaneda, CEO, ServiceRocket

At , we believe success is about lifting others up, through leadership, craft, and service. That belief took shape in a beautiful way during our recent Atlassian Partner Executive Series in Sydney, where Rob connected with master jeweler Roberto Mattei.

Two craftsmen. Two industries. One shared philosophy.

Check the Full Story ➡️ https://svcrk.et/4wQNGWn

06/17/2026

Atlassian ITSM talks about the "Art and Science" of teamwork.

The science: reliable processes, consistency, structure.

The art: human creativity, collaboration, judgment.

You can't have one without the other, and the best craftspeople have always known this.

Roberto Mattei, an internationally recognized jeweler, has mastered this balance throughout his career. And it's the same balance we help our customers find every day with Atlassian's System of Work.

Read the full story of how craftsmanship and technology converge ➡️ https://svcrk.et/4v3KQLX

06/16/2026

The teams getting the most out of Rovo have one thing in common: their Confluence is built for AI.
George Elshamaa and Rodrigo Luna from ServiceRocket, and Dan Tombs from Appfire have been in these tools long enough to know what works and what doesn't. Join them this Thursday for a live panel covering content structure, permissions, governance, and how to measure AI readiness across your org.

Register Here ➡️ https://svcrk.et/4epQdyz

06/12/2026

Want Rovo to work harder for your team? It starts with how your knowledge is structured.

Join us next Thursday for a live panel on turning Confluence into a real AI engine: page structure, data organization, and governance that helps Rovo surface better answers for everyone.

Featuring experts from ServiceRocket and Appfire, this session is built for IT leaders, Confluence admins, and Ops teams ready to get more from their Atlassian investment.

Save your seat ➡️ https://svcrk.et/4uumbiW

06/11/2026

A successful migration gets you to the cloud. A resilient one keeps you there.

In our webinar with Rewind and TechnologyAdvice, we get into what that actually means in practice: how to protect your data in Atlassian Cloud, design for governance and compliance before go-live, and make sure your team can recover fast when something unexpected happens.

Because the teams that get the most out of the cloud are the ones who planned for what comes after the move.
Watch the full session on-demand ➡️ https://svcrk.et/4eg7dHB

06/08/2026

During a recent visit to Sydney, ServiceRocket CEO Rob Castaneda and his son Charlie sat down with award-winning jeweler Roberto Mattei in his studio.

The result? A conversation about craftsmanship, technology, and what it really means to lead with heart.

Roberto laser-engraved the ServiceRocket logo into a custom piece, a moment where high-tech precision met artisanal branding.

But beyond the symbolism, the conversation surfaced something deeper: the best work, whether it's a hand-crafted ring or a digital transformation, happens when structure meets soul.

Dive into the full story ➡️ https://svcrk.et/4f206Ex

Address

2741 Middlefield Road Ste 200
Palo Alto, CA
94306

Telephone

+18887070088

Website

http://www.servicerocket.com/

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