VoicePlug

10/02/2026

19 locations. One Friday night problem.

Before VOICEplug, Rusty's Pizza Parlor was converting between 62% and 81% of phone orders during peak service. Not because of service quality — because at 7pm on a Friday, there was nobody free to pick up.

After deployment: 94.5%.

Average check sizes up 12–25%. Staff assigned to phones during the dinner rush: zero.

The gap between 62% and 94.5% wasn't orders they handled badly. It was orders that never existed.

Full story → https://voiceplug.ai/revolutionizing-service-at-rustys-pizza-parlor/

10/01/2026

600+ restaurant locations.

United States. United Kingdom. Australia. Canada. Europe.

Phone, drive-thru, kiosk and reservations — all running on VOICEplug.

Thanks to every operator who trusted us with their busiest hour. 🙏

10/01/2026

Tacos El 24 Deploys VOICEplug AI Drive-Thru Across All DFW Locations — 5,000+ Monthly Orders, 87-Second Average Time

https://cw33.com/business/press-releases/ein-presswire/940893784/tacos-el-24-deploys-voiceplug-ai-drive-thru-across-all-dfw-locations-5000-monthly-orders-87-second-average-time/

Tacos El 24 operates 24 hours a day, 7 days a week across every DFW location. That commitment now extends to the drive-thru speaker.

VOICEplug AI's Drive-Thru AI is live across all Tacos El 24 drive-thru locations in Dallas-Fort Worth — handling every order around the clock with no staff on the speaker.

87 seconds. Average order completion from greeting to kitchen confirmation.
5,000+ drive-thru interactions handled every month.
24/7. The same speed and accuracy at 2am as at noon.

"For a 24-hour restaurant, that kind of reliability changes everything. The technology works, and our guests have noticed."
— Miguel Sanchez, Owner, Tacos El 24

This is what AI-powered drive-thru ordering looks like in a real operation. Not a pilot. Not a single location. All DFW drive-thru locations, live simultaneously.

VOICEplug AI's Drive-Thru AI at Tacos El 24 DFW Mexican restaurant group deploys AI drive-thru ordering across all its drive-thru locations — orders completed in 87 seconds, 24/7, no staff on the speaker With VOICEplug AI, our drive-thru now operates with the same consistency at any hour — every...

11/26/2025

Restaurants today are operating in an environment defined by high guest expectations and intense operational pressure. Phone reservations continue to be one of the most critical touchpoints and yet, they remain one of the most difficult to manage efficiently.

To help operators capture every opportunity without increasing workload, VOICEplug AI has partnered with OpenTable to deliver a global integration that automates reservation management through multilingual conversational Voice AI across 20+ countries.

This new partnership enables restaurants to:
• Answer every call instantly, 24/7
• Automate reservations, waitlists, and group booking requests
• Sync real-time availability directly into OpenTable
• Reduce front-desk burden during peak hours
• Maintain hospitality consistency and brand tone

This collaboration is a step toward a new operational standard where automation supports hospitality teams rather than replacing them. With Voice AI managing repeatable workflows, restaurants can focus attention on delivering memorable guest experiences.

We’re proud to support operators globally alongside OpenTable and accelerate the future of guest engagement.

Learn more about ReserveVOICE and automated reservations: https://reservevoice.ai

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