06/12/2024
Safety Wire: Communication š«
From the library of Safety Expert, Dr. Dave Huntzinger
Communicating safety-related information to front-line employees is one of the most important tasks associated with the Aviation Safety Department.
The communication procedure establishes a prescribed method for publishing event-related information. There are four distinct documents covered by this procedure. They are differentiated from one another by either subject matter, timing or both.
⢠Monthly Safety Newsletter addresses occurrence reports either in their late stages of investigation or closed. Other aviation-related topics such as fatigue, safety culture, seasonal weather information, and more are also here for general edification.
⢠Quick Turn (QT) which is precisely that; information that goes out quickly, often within 24 hours. It is based on an Occurrence Report. These are job-specific (flight, cabin, maintenance, ramp, etc.). The QT is based on factual information only. Analysis, Findings and Conclusions are for the Newsletter.
⢠Quick Turn 2 (QT-2, 3, 4, etc.) which is a follow-on update of an original QT.
⢠Quick Smart which is a report based on events other than Safety Reports such as aeromedical transport news or aircraft type-related information.
The objective of these safety communications is to:
⢠Provide pertinent and relevant information;
⢠Assure accurate information is provided to those that need it;
⢠Be perceived as the honest broker of regularly published safety information;
⢠And, publish in a timely manner, preferably within 24 hours of receipt, for the QTs, QT 2ās and Quick Smarts.
The other important communication activity is reporting to the Accountable Exec, COO, and/or CEO. They should always be apprised of all thatās happening -- including trends, outstanding events or catastrophic events. As for the timing, Quarterly updates are the norm but Annual updates should be provided at the very least.
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In honor of Dr. Dave Huntzinger, who committed his career to the issue of Safety, we will continue posting his articles. Each month, Safety Wire looks at a specific area of safety in the aviation industry.