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Mongoose

Name: Mongoose
Address: PO Box 720, Orchard Park, NY, 14127, US
Telephone: +17163318015

Every conversation matters.

The AI-powered Conversation Intelligence Platform helping higher ed institutions scale enrollment, student success, and alumni engagement.

🔗 hellomongoose.com

12/29/2022

Looking to learn something new before the new year? 💡

Our For Your Institution series provides all the higher ed knowledge you need.

"Professional development for free" is feedback from some attendees who joined us live this year.

If you didn't get a chance to attend, don't worry— we've got you covered!

Enjoy the recordings and recaps from some of our most popular episodes this year. 👇

Higher Ed Trends to Watch in 2022: https://www.mongooseresearch.com/blog/higher-ed-trends-to-watch-in-2022

How To Plan Successful Engagement Campaigns: https://www.mongooseresearch.com/blog/how-to-plan-successful-engagement-campaigns

Cornell University's Secret Sauce for Higher Ed Marketing: https://www.mongooseresearch.com/blog/cornell-universitys-secret-sauce-for-higher-ed-marketing

Creating Authentic Belonging at Your Institution with Dr. Lisa Nun: https://www.mongooseresearch.com/blog/creating-authentic-belonging-at-your-institution-mongoose

Preparing for the 2025 Enrollment Cliff & Other Higher Ed Challenges: https://www.mongooseresearch.com/blog/preparing-for-the-2025-enrollment-cliff-mongoose

12/27/2022

The way our clients use Cadence to communicate with their audiences never ceases to amaze us— and 2022 was no different! 🤩

Wether it be by text, chat, or both, we’re thankful for the opportunity to make every message count at your institutions.

Thank you for a wonderful year, and here’s to even more meaningful conversations and relationships built in 2023! 🚀

See your impact ⬇️

12/23/2022

Happy Holidays from all of us at Mongoose. 💚

We hope you find time to relax and recharge prior to the new year.

Your perseverance and hard work have continually helped your institution's audiences thrive and we are honored to work with you!

And no matter where you are in the country, stay safe and warm out there! ☃️🥶

12/22/2022

Setting your institution apart from others is very important.

Students have choices where they can earn a degree, so show them why attending your college is the best option.

What are ways you can do that?

✨ Customer service
✨ Consider your program offerings
✨ Alignment on what you say you offer and what you actually do offer

Those are the top three areas of focus Mongoose's Kelly Iler recommends.

Watch the full video below to see why!

And learn more about ways to improve your enrollment outreach with the link in the comments. ⬇️

12/15/2022

The more you ensure the student journey is not a task-driven maze, the more you’ll connect with your audience.

A lot is going on in the lives of your students aside from enrolling in classes and ultimately getting a degree.

Building relationships with current and prospective students, their families, and alumni is paramount to connecting with them and helping them through obstacles they may face, whether its the application phase or even applying for graduation.

Mongoose clients spoke about their experience prioritizing relationships with the help of technology in a recent Inside Higher Ed webcast.

Hear their experiences and best practices for building relationships that last in enrollment, student success, and advancement.

Link in the comments. 👇

12/13/2022

Mongoose's CEO and Founder, Dave Marshall, was recently interviewed by Authority Magazine on ways to improve the US Educational System.

Having a unique background rooted in higher ed, Dave shared his thoughts on tuition transparency, processes, building trust, and more

Read the full interview with the link in the comments. 👇

12/12/2022

The interests of your alumni are always evolving. ✨

And according to Louis Diez, VP of Community at Almabase, teams often choose what their alumni should be interested in without asking them.

"Let people self-identify and self-select. Put the structures in place and let people opt-in," he says.

Instead of trying to decide what works and putting on an annual dinner of some sorts, try something new.

More from Louis in the video below. 🎥

You can also learn more via the link in our comments! 👇

12/08/2022

Mark your calendars to join us for a celebration! 🥳

On December 20th at 2 pm ET we're having a special Ask Us Anything episode in honor of the For Your Institution's 1st season.

Guests from several past episodes will join us to answer MORE of your questions.

We'll also have prizes to give away, laughs to share, and all the higher ed knowledge you need to end the year in style!

Save your seat, send us any questions you'd like ahead of time, and catch up on past episodes with the link in the comments. ⬇️

We can't wait to celebrate with you! 🙌

12/07/2022

How can you turn undergraduate students into graduate students? 🤔

Start by checking your data!

And don't take them for granted. After all, they might not even be aware of your programs and what is available to them.

"Even if now isn't the right time for them, if you're able to give them that information at some point, it keeps you fresh on their mind. There's a very, very high possibility you're going to be the first school they come back to when they are ready for that grad school journey," says Mike Seaman, a Mongoose Client Success Lead and guest on the For Your Institution series.

Hear from Mike, other Mongoose folks, and industry experts by watching or listening to any past FYI episode.

Your link to them all awaits you in the comments! 👇

12/02/2022

What barriers exist in your admissions process? 😬

If you said none, you probably aren't aware of them.

So, how do you find out what they are?

Ask AND listen to your students, faculty, and staff.

And then, let them talk to each other too! 👏

"When there are structures in place where students can talk to students, or students can talk to future students, and faculty members can talk to future students— this is the real stuff that can reach those nooks and crannies of content that you're missing," says Dayana Kibilds, an enrollment strategist at Ologie.

Dayana shares more great tips how to support prospective students and their families with the link in the comments. ⬇️

12/01/2022

As many institutions prep for a new year, we think it's the perfect time to for a 2023 forecast.

Join us on Tuesday, December 6th at 2 pm ET for a For Your Institution Live episode with Scott Jaschik, Engagement Lessons Learned: Looking Ahead at 2023.

Scott is the editor and co-founder of Inside Higher Education. He's a leading voice on higher education issues, regularly quoted in publications nationwide such as The New York Times, The Boston Globe, The Washington Post, Salon, and more.

We'll frame our conversation on Scott's perspective on the top issues he sees higher ed facing in 2023 so you and your teams can plan accordingly.

We hope you can join us!

Save your spot with the link in the comments! 👇

11/29/2022

Starting a conversation can be tough... 🫣

Should you say hey, hi, hello, sup, or yo?

The options can be endless— and sometimes overwhelming, especially regarding conversations with students, alumni, and more.

But have no fear, Mongoose is here! 🦸

We asked our 750+ partner institutions to send us some of their most successful templated text messages to use at the start of a semester, for event reminders, or really whenever.

Find some of our favorites with the link in the comments. 👇

Address

PO Box 720
Orchard Park, NY
14127

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+17163318015

Website

https://www.hellomongoose.com/

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