BHMI Enterprise Software

10/14/2026

🔎New PIONEERS IN PAYMENTS Episode: From Stablecoins to Quantum Computing

In the latest episode of Pioneers in Payments, Donna Blum speaks with Jennifer A. Miller AAP, APRP, NCP, PMC, Managing Director of AJM Ventures, about the technologies, trends, and challenges financial institutions need to understand as they prepare for the future of payments.

With extensive experience across banking, payment operations, software, and innovation, Jennifer shares insights on:

✅ Four trends shaping the future of payments: stablecoins, tokenized deposits, digital currency, and quantum computing.

✅ Why financial institutions should prepare now for quantum computing and its potential impact on payment security.

✅ How instant payments can create new opportunities across a broader range of use cases.

✅ The challenge of balancing compliance and innovation as regulations evolve.

💡 Jennifer’s silver-bullet advice: Keep the customer at the forefront of innovation and ensure new products and services deliver genuine value.

🎥 Watch the full conversation: https://youtu.be/bKDA34LSZrE

🎙️ Host: Donna Blum, BHMI 🎙️ Guest: Jennifer A. Miller, AJM Ventur...

10/13/2026

📣 The latest issue of PaymentsNOW is here!

In this issue, we’re sharing the latest insights, resources, and conversations from BHMI and the payments industry, including:

🏆 BHMI’s recognition by CIO Bulletin as “Most Innovative Payment Operations Platform”

📰 A CIO Bulletin feature with BHMI CTO Michael Meeks exploring how Concourse connects the full payment lifecycle and helps modernize payment operations

📊 Our new infographic, “The 7 Biggest Back-Office Challenges Facing Payment Processors”

👏 A tribute from BHMI’s Kate Knudsen in The Green Sheet recognizing the unsung heroes behind the scenes of payment operations

🔄 A new FinTech - Financial Technology Insights™ article on why supporting both ISO 8583 and ISO 20022 matters in the payment back office

🎙️ The latest Pioneers in Payments conversations with industry leaders from Corporate One Federal Credit Union, Corvia, FTI Consulting, Identifee, Paytroniks, Walden and Co., and WestTown Payments.

Plus, a quick 6-question assessment to help organizations evaluate whether their payments back office is holding them back, and an invitation to include BHMI in your next payments technology RFI or RFP.

👉 Take a look at the latest issue of PaymentsNOW and explore the insights and resources designed to help payment organizations prepare for what’s next.

READ NEWSLETTER HERE: https://bhmi.com/wp-content/uploads/2026/10/BHMI-Q4-2026-Newsletter.htm

10/12/2026

🔎 MODERNIZATION MONDAY: Compliance & Regulatory Pressure

Is keeping up with evolving regulations putting your payments back office at risk?

Regulatory requirements continue to evolve as faster payments, fraud prevention, and new payment technologies introduce new compliance considerations. For organizations relying on legacy systems and manual processes, keeping up can be challenging.

Fragmented information, limited traceability, and manual workflows can make it harder to demonstrate compliance, respond to audits, and adapt to changing requirements.

Compliance should be built into operations, not bolted on.

Automation and greater operational visibility can help reduce manual effort, improve traceability, and build confidence in meeting evolving regulatory expectations.

The good news? This challenge is solvable.

At BHMI, we help financial institutions and payment processors modernize complex, high-volume back-office payment operations by reducing complexity, increasing visibility, and enabling continuous processing.

📖 Looking for ways to strengthen your compliance readiness? Read our article featured in the ProSight Financial Association newsletter: 8 Ways to Audit Proof Your Payments Back Office.

👉 https://bhmi.com/8-ways-to-audit-proof-your-payments-back-office/

📊 Compliance is just one of the challenges facing payment processors today. Explore our infographic, A Unified Back-Office Platform for Modern Payments, to learn how a connected platform can help address these challenges.

👉 https://bhmi.com/the-7-biggest-back-office-challenges-facing-payment-processors/

10/05/2026

Happy MODERNIZATION MONDAY!

The payments back office faces many challenges. This week, we’re focusing on one that can be easy to overlook: the lost opportunity of ISO 20022.

ISO 20022 isn’t just a messaging format change. It’s a data opportunity.

Richer, more structured payment data can provide greater visibility, better insights, and new opportunities for innovation. But legacy back-office systems can make it difficult to capture, map, and leverage that data.

The reality is that modern payment operations need to support both ISO 8583 and ISO 20022 while continuing to process high volumes of transactions reliably.

Organizations that can effectively manage both messaging standards are better positioned to turn richer data into business value.

In his latest FinTech – Financial Technology Insights article, BHMI CTO Michael Meeks explores why supporting both standards matters in the payment back office:

👉 “Why Supporting Both ISO 8583 and ISO 20022 Matters in the Payment Back Office”
https://bhmi.com/why-supporting-both-iso-8583-and-iso-20022-matters-in-the-payment-back-office/

And ISO 20022 is just one of the challenges facing today’s payment processors. For a closer look at seven major back-office challenges, check out our infographic:

👉 7 Biggest Back-Office Challenges Facing Payment Processors
https://bhmi.com/the-7-biggest-back-office-challenges-facing-payment-processors/

10/02/2026

We’re proud to share that BHMI has been recognized by CIO Bulletin as “Most Innovative Payment Operations Platform”.

The recognition highlights BHMI’s continued commitment to innovation in payment operations and our work to help financial institutions, payment processors, and other organizations manage the growing complexity of modern electronic payments.

At the center of our approach is the Concourse Financial Software Suite®, a comprehensive back-office payment operations platform designed to help organizations manage critical processes including:

• Transaction data reconciliation
• Fees assessment
• Disputes management
• Settlement processing

For decades, BHMI has focused on solving the complex operational challenges behind electronic payments. We’re honored that CIO Bulletin has recognized that commitment to innovation and the work of our team.

👉 Read the full announcement on Business Wire:
https://www.businesswire.com/news/home/20261002436181/en/BHMI-Recognized-as-Most-Innovative-Payment-Operations-Platform-by-CIO-Bulletin

09/30/2026

🌎 The Growing Role of Local Digital Wallets

In the latest episode of Pioneers in Payments, Donna Blum sits down with Shenela Tavarayan, Director of Product Development at Interac, to explore how payments are evolving in Canada and what that evolution could mean for the broader industry.

As Canada’s national debit network, Interac has played a central role in the country’s payments ecosystem for decades. From Interac e-Transfer, which has enabled Canadians to send money using an email address or mobile phone number since 2002, to its continued expansion into digital wallets with Konek, Interac continues to evolve with the way consumers want to pay and move money.

Shenela shares insights on:

💳 The rapid growth of digital wallets and the rise of local wallets designed around the needs of individual markets

📱 How Konek is expanding Interac’s role in Canada’s digital wallet ecosystem

⚡ The importance of reducing friction and creating more seamless payment experiences

🛡️ The ongoing challenge of fraud as new payment technologies emerge

🤝 Why industry “coopetition” and knowledge sharing are increasingly important in the fight against fraud

Her advice to organizations looking to succeed in payments is simple: reduce friction. Step back, look at the payment experience through the eyes of the consumer, and identify the small frustrations that can be eliminated.

🎥 Watch the full episode of Pioneers in Payments with Shenela Tavarayan:
https://youtu.be/_Ikgkl0McPY

09/28/2026

MODERNIZATION MONDAY: What Happens When Critical Knowledge Walks Out the Door?

This week, we're focusing on a common payments back-office challenge: Loss of Tribal Knowledge.

In many organizations, critical processes, workarounds, and exceptions are known by only a handful of experienced employees. When that knowledge isn’t documented, the organization can face:

• Longer onboarding and training cycles
• Increased downtime when issues arise
• Difficulty standardizing processes
• Limited visibility into how and why work gets done
• Greater challenges adapting to new payment types, rules, and customer demands

Operational resilience shouldn’t depend on a handful of people.

At BHMI, we work with organizations with complex, high-volume payment processing needs to modernize back-office operations, uncover and document critical processes, and identify opportunities to streamline operations and address gaps.

Want to explore other common challenges facing payment processors?

👉 Check out our 7 Biggest Back-Office Challenges Facing Payment Processors infographic:

https://bhmi.com/the-7-biggest-back-office-challenges-facing-payment-processors/

09/23/2026

📊INFOGRAPHIC: The 7 Biggest Back-Office Challenges Facing Payment Processors

Payment processing is becoming more complex, but the challenges don’t stop at the transaction.

This infographic highlights seven key back-office challenges payment processors face as payment types multiply, transaction volumes grow and processing environments become increasingly complex.

Key areas explored:
✅Increasing payment complexity and the operational demands of supporting multiple payment types
✅Legacy infrastructure and disconnected systems that can create operational silos
✅Reconciliation challenges as organizations manage growing volumes of transaction data
✅Manual exception processing that can consume valuable time and resources
✅Limited operational visibility that can make it difficult to quickly identify and resolve issues
✅Automation gaps that leave teams relying on manual processes
✅Settlement complexity across different payment networks, currencies, counterparties and schedules

Together, these challenges can contribute to higher operational costs, increased risk, slower resolution times and difficulty scaling payment operations.

Want to take a closer look? View the infographic to explore all seven challenges facing today’s payment processors.

https://bhmi.com/the-7-biggest-back-office-challenges-facing-payment-processors/

09/16/2026

🚀 How can credit unions keep pace with the rapid evolution of payments?

In the latest episode of Pioneers in Payments, host Donna Blum sits down with Kevin Clark, SVP & Strategic Operations Officer at Corporate One Federal Credit Union, to explore the trends transforming the payments landscape and what organizations can do to prepare for what’s next.

With decades of experience spanning Check 21, ACH, wire transfers, RTP and FedNow, Kevin shares insights on:

🔹 How consumer expectations are driving payment innovation

🔹 The growing adoption of immediate payments and the importance of participating in both RTP and FedNow

🔹 Emerging opportunities with digital wallets, embedded payments, QR codes and Request for Payment

🔹 The impact of AI, Agentic AI and stablecoins on the payments ecosystem

🔹 Why collaboration and strategic partnerships are increasingly important

🔹 How payment data can help organizations make smarter investment decisions

Kevin also shares practical advice for payment organizations navigating an industry where the pace of change has never been faster: develop a clear payments strategy, leverage your data and embrace collaboration.

🎥 Watch the full episode of Pioneers in Payments:

https://youtu.be/KMY9XtRPG_s

🎙️ Host: Donna Blum, BHMI 🎙️ Guest: Kevin Clark, Corporate One Fed...

09/14/2026

MODERNIZATION MONDAY: High Cost of Maintenance & Change

Is legacy complexity draining your budget and slowing innovation?

Legacy platforms are expensive and difficult to modify. Even small changes require significant time, testing, and resources. This slows innovation and limits the ability to respond quickly to market demands. When change is hard, progress is slow.

We invite you to read a recent article in FinTech - Financial Technology Insights™ by Kate Knudsen of BHMI titled “Is Your Payments Back-Office Costing You Millions?” located at the below link:

📰 https://financialtechnologyinsights.com/payments/payments-back-office-costing-millions/.

Want to know how your legacy back-office platform measures up? Take BHMI’s quick 6-question Back-Office Modernization Assessment which is located at the link below or using the QR code in the graphic.

👉 https://bhmi.com/back-office-modernization-assessment/