08/14/2024
WE ARE HIRING!
Job description
Want to work in a fast-paced, fun work environment for a rapidly growing company? Then Encartele is the place for you! We are looking for an individual with a strong work ethic who is willing to contribute in a team focused environment.
THE COMPANY:
Encartele provides a service to allow friends and family members to communicate with inmates in jails across the nation. Encartele provides innovative solutions for easier ways of communication between inmates and jail staff. With our services already in over 20 states across America we continue to develop new innovations within our industry. Please visit our website at www.encartele.net to review our company background.
THE POSITION:
We are seeking an individual with strong communication, customer skills, and a hard worker for a full-time position. Our ideal team member is someone who is reliable and eager to learn about a new exciting program. The position will consist of working with a team of up to 5 individuals to complete tasks in a fast-paced, team atmosphere. At Encartele, our support technicians are responsible for communicating with both facilities and customers to solve problems.
Job responsibilities to include but not be limited to:
Answering customer and facility tickets
Building equipment and staging hardware as needed for upcoming installations
Traveling onsite to a correctional facility for service repairs and installation with a team of support technicians.
Managing and monitoring over a hundred different IP endpoints
Configuring network equipment and building small scale networks
Strong interpersonal skills to effectively communicate with clients and their personal IT personnel.
DESIRED SKILLSET AND DETAILS:
Communication skills (Phone & Email)
No prior experience or college degrees required!
Preference given to individuals with cabling experience and IT experience
Desire to master networking
Basic networking knowledge of TCP/UDP ports, SNMP, IPv4, public vs. private IPs, layer 2 and layer 3 networks
Basic knowledge of firewalls and information security
Casual work environment.
Flexible scheduling
Dogs work in our office, so those whom are allergic to dogs please be aware.
THE LOCATION:
Encartele is located near the corner of 108th and Giles in Papillion, Nebraska. Just minutes away from the interstate this location makes for an easy commute for anyone living in Omaha or the surrounding areas.
We look forward to hearing from you. Thank you!
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Expected hours: 20 – 40 per week
BENEFITS:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance
SCHEDULE
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
Welcome To Encartele We are committed to developing and reimagining solutions that connect people in new ways and emphasize the importance of engagement. Our family of services is designed to change how connectivity is conceptualized. ; About Encartele Founded in 2004, Encartele is a technology orga...