RGB Hosting

04/15/2016

08/29/2015

Server migration is now complete. Please see more details at:

http://www.rgbhosting.com/billing/announcements/3/Server-Migration-Complete.html

08/28/2015

Migration is now complete and data verification has started. You may notice some minor problems but most of them will be resolved shortly.

08/28/2015

The migration of data is approximately 60% complete.

08/28/2015

Server Migration is underway. Updates will follow.

08/28/2015

Server Migration Scheduled for 8/28 at 3pm CST

For more information visit: http://www.rgbhosting.com/billing/announcements/1/Server-Migration-Scheduled-8or28.html

05/21/2015

Server Status Update - May 21, 2015

03/16/2014

Billing and support portal maintenance

11/24/2013

The MySQL database service function has been fully restored, and websites reliant on their MySQL databases are once again fully functional. We continue monitoring the server performance.
From the 3036 databases on the server, 15 databases were irrevocably corrupted due to the InnoDB table crash.

Should you discover that one of your databases still has a connection issues please email [email protected].

Read more - http://eepurl.com/JpA0v

11/23/2013

The measures undertaken have not resolved the issue at hand, as the issue with InnoDB engine’s database tables crash repeatedly reoccurs upon MySQL service start.

We have been able to determine that the problem is caused by a bug in the current MySQL database engine implementation used on the server.

At the moment, we are dumping the databases on the server (as opposed to the previous backup, wherein we have merely copied the contents of the MySQL database storage container to another HDD), so that we could attempt to reinstall or upgrade the MySQL service software in order to resolve the problem, and will then re-import the databases.

No ETA can be provided at the moment, as the server holds a large number of databases, and dumping them could take a considerable amount of time. The MySQL service must remain offline during the procedure to prevent MySQL queries, and preserve the data within the databases. Due to this, any websites that rely on MySQL databases for their function will remain offline during the procedure.

We offer our most sincere apologies for the inconveniences.
We will continue keeping you up-to-date as new information becomes available.

11/23/2013

Server Status
We are currently having some issues with the web server your website is hosted on. The the database servers INnoDB tables crashed last night and to resolve the issue the INnoDB tables were repaired forcibly. This has caused some other issues that we are currently working on. In order to resolve this we have currently disabled the MySQL service on the server.

We have created backups of all databases to preserve their integrity so no data loss should occur. Once the maintenance is complete we will re-enable the MySQL service in full read-write mode and the issues should be resolved. We will continue to monitor the server closely to ensure it is completely stable.

We currently do not have an ETA for getting things operational but I will send out another email to keep you updated.

Thank you for your patience and understanding, they are highly appreciated.

11/22/2013

The issue on the server tonight was related to the fact that the INnoDB tables crashed. To resolve the issue the INnoDB were repaired forcibly.

Now all the services are working fine on the server. However, we keep monitoring the server. Once again our apologies for any possible inconveniences.

Should you have any other questions or requests feel free to contact us anytime.