07/16/2026
Simply IT is growing, and weโre looking for the right person to join our team.
Weโre Hiring: IT Help Desk Technician (Hybrid) โ Ocala Area
Weโre a veteran-owned managed IT and cybersecurity company serving small businesses across Marion and surrounding counties โ medical, dental, legal, accounting, and trades. Our clients count on us to keep them running, and we take that seriously.
The role: This is a hybrid position. Youโll handle support tickets remotely, but youโll also be onsite with clients when the job calls for it โ so you need to be local and comfortable being the face of Simply IT in the field.
What youโll do:
- Troubleshoot and resolve help desk tickets (Windows, Microsoft 365, networking, hardware)
- Provide onsite support at client locations across our service area
- Set up, configure, and maintain workstations, servers, and network gear
- Communicate clearly with clients who arenโt technical โ patience matters here
What weโre looking for:
- 1โ3+ years in IT support or help desk
- Solid grasp of Windows, Microsoft 365, and basic networking
- Reliable transportation and a clean driving record (onsite visits required)
- Someone dependable, honest, and genuinely good with people
Bonus if you have MSP experience or industry certs (CompTIA A+/Network+, Microsoft).
Weโre a small team that values doing right by our clients and each other. Faith, family, and country โ thatโs who we are.
Interested? Send your resume to [email protected]