Why Redundancy Equals Reliability
And Why It's So Important to Choosing Your Business Phone System
Do you know why traveling on a commercial airplane is the safest mode of transportation in the world? In a word, it's redundancy. There is a back-up for every vital component on the plane. If it can fly with two engines, there are four. Instead of one navigational system, there are at least two. It has twice the number of tires needed for a safe landing. There are always many more flying hours' worth of extra fuel on board than required for your trip. And instead of one pilot, there's also a co-pilot. Because at 35,000 feet, you can't pull over to the side of the road. And it doesn't matter if you've paid for First Class or if the carrier is renowned for service. Only redundancy and quality keep you safe. Because redundancy and quality equal reliability. That's the “plane” truth. Can you afford for your business phone system to fail – even for a moment? Like a commercial airplane, your business phone system simply cannot fail. Not even for a moment. Imagine: important calls being suddenly disconnected. Yet phone systems do go down for minutes, hours – even days, while you wait for the vendor to make repairs or for the Internet connection to come back to life. Meanwhile your business reputation suffers, and you lose both prospective and longtime customers. And you'd much rather it never happened in the first place than have to depend upon waiting for “good service” to get you up and running. Suddenly the money you “saved” pales in comparison to the revenue you're bleeding every minute your system is down.
