Kunnect Hosted Call Center Software

01/11/2012

Kunnect, a long-time provider of one of best and inexpensive cloud-based telephony and hosted call center solution in the world, recently unveiled its WebAgent 1.0 web application that can be used ...

08/28/2011

There are both opportunities and threats to consider.

CCAP President Benedict Hernandez: "A 15 percent annual growth rate becomes more difficult as the base grows bigger. One of the threats to the development of the Philippine contact center industry ...

08/27/2011

August 26 was yesterday; not yet a done deal?
-----

MANILA -(Dow Jones)- Philippine Long Distance Telephone Co. (TEL.PH) said Friday it is in talks with JG Summit (JGS.PH) to extend a deadline to close a deal to acquire rival Digital Telecommunications Philippines Inc. (DGTL.PH).

09/27/2010

--- "Last year, we (the Philippines) generated about $4 billion to $5 billion in revenue."

DESPITE the tough competition from India, the Philippines is cementing its position as the world's contact center hub, leveraging its claim on its steady and abundant supply of highly skilled, English-speaking talents.

09/26/2010

--- Heard all around the recent PR Congress: "The Philippines' next growth market will be the Blog Call Center, which does outsourced brand advertorials."

"The PR practice in the age of Social Media."

09/23/2010

HELERMAGAZINE is a magazine made by call center people for call center people. From the company that gave you your daily skins of envy HelerDesigns KOLBOY™ and KOLGIRL™ shirts, as well as your monthly dose of rock and roll mayhem AfterShift Jam™ comes yet another call center industry offering.

09/18/2010

Top global outsourcing industry executives and luminaries will be participating in a series of discussions and debates about the future of BPO industry and the dramatic transformations it needs.

09/16/2010

Today, even a mom-and-pop store or a SOHO can now afford to use a hosted solution like Kunnect’s for its various sales, marketing, service and support campaigns without long-term contracts.

08/31/2010

This article appears in Manta, the largest free source of information on small companies. The author, Larry Prevost, is an instructor and an IT consultant for Dale Carnegie Training of Ohio and Indiana.