Northern Broadband

08/31/2025

Client Memo – Service Disruption Resolved 9:02 AM

Dear Northern Broadband Clients,

The core issue that began around 8:00 AM has been resolved. Services are now restored and functioning normally.

If you are still experiencing connectivity issues, please restart your equipment and your service should come back online.

We appreciate your patience and understanding during this disruption and thank you for choosing Northern Broadband.

Sincerely,
Northern Broadband Support Team

07/04/2025

Happy Independence Day! Stop by if you need a cold drink! We have lots of goodies for you! 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸

06/11/2025

7:20 PM

Client Update – Internet Service Restored

We’re happy to report that internet service has been fully restored.

The team has completed the necessary fiber splicing and repairs. We appreciate your patience and understanding during the outage caused by construction-related fiber damage.

If you experience any ongoing issues, please don’t hesitate to reach out to our support team.

Thank you for your continued support.

Update: 6:09 PM

Client Update – Service Restoration in Progress

We appreciate your continued patience as we work through recent service disruptions.

The splicing team has completed work on the first end of the affected line, and they are now actively working on the other end of the splice.

They are making steady progress and will restore full service as soon as possible. Thank you for bearing with us during this time.

If you have any questions, please feel free to contact our support team.

Client Memo – Service Disruptions Due to Ongoing Construction

We apologize for any inconvenience caused by recent internet outages. As construction and internet expansion efforts continue in the area, there is an increased risk of accidental fiber line damage.

Unfortunately, these incidents are beyond our control, as multiple companies are actively working and drilling underground. We appreciate your patience and understanding as we work to restore service as quickly as possible whenever these disruptions occur.

If you have any further questions or concerns, please don't hesitate to reach out.

Thank you for your continued support.

05/28/2025

Service Update: Internet Disruption – Resolved 6:00 PM

The issue was caused by a cut to the fiber line, which has now been successfully repaired by a technician.

Internet service has returned to our primary line. We appreciate your patience and understanding while we worked to resolve the issue. We will continue to monitor the system to make sure their is nothing unusual on our end.

If you experience any further connectivity problems, please contact our support team.

— The Support Team

Service Update: Internet Disruption 2:15 PM

We are currently experiencing intermittent issues with our primary internet line. To ensure continued connectivity, we are moving all users to our secondary internet line.

This temporary switch will allow you to stay online, though you may notice some differences in performance. We are actively working to fully resolve the issue with the primary line and will return to it once we’re confident it is stable.

Thank you for your patience and understanding. We will continue to keep you updated here.

— The Support Team

Service Update: Internet Disruption – Resolved 12:45 PM

We’re happy to report that internet services have been fully restored.

Thank you for your patience while we worked to resolve the issue. If you continue to experience any connectivity problems, please don’t hesitate to reach out to our support team.

We appreciate your understanding and support.

— The Support Team

Service Update: Internet Disruption

We are aware that your internet services are currently disconnected. Our team is actively investigating the cause of the issue.

In the meantime, we have moved you to a temporary service to restore basic internet access. Please note that this temporary connection may not provide the same speed or performance as your normal service.

We appreciate your patience and understanding as we work to resolve the problem. We will continue to provide updates here as more information becomes available.

Thank you for bearing with us.

— The Support Team

12/31/2024

Services have been restored.

12/30/2024

There was an unexpected fiber cut today at 1:10PM, you may be experiencing temporary disruptions or "slowness" in your internet and/or phone services tonight as we roll into high demand time. Contractors are working diligently to restore service as quickly as possible. We will try and provide updates on the status of the repair as we get them and will post once the issue has been fully resolved.

12/07/2024

Were Open Stop On By!

We are excited for our towns upcoming Christmas Winterfest next weekend. We are still in need of volunteers and gift or money donations. Please message us if your interested in lending a helping hand. 🎄

12/07/2024

We are excited for our towns upcoming Christmas Winterfest next weekend. We are still in need of volunteers and gift or money donations. Please message us if your interested in lending a helping hand. 🎄

08/06/2024

EDIT: Service should all be restored if your having issues please reboot your routers. Thank you.

We are experiencing some outages currently, Our techs are aware and currently working to restore services as soon as possible. Thank you for your understanding.

05/18/2024

Please be advised that we are experiencing outages in the Clifford area. Our team is on site and actively working to resolve the issue with the utmost efficiency. Thank you!