08/18/2026
All right, IT specialist rant, right? It’s always been my firm belief that as a professional, I should impart some knowledge and awareness onto my clients. It is a form of teaching, and I’ll admit, I have also spent time as an actual educator, so it kind of works hand in hand. But there’s no better experience when servicing a client than you actually enlighten them on something to improve not only their ability to maintain their equipment, their service, their business, whatever it is they’re using the technology for that they’ve called you out to repair, so that in the future, they either don’t do it or they spend a little bit more time being thoughtful on how to manage it.