Jiminny

01/20/2023

The secret bonus of conversation intelligence? The BLOOPERS! 😂

Thank you to our incredible clients for allowing us to share these hilarious moments from your calls with the Jiminny team! ❤️

From guest pets to unfortunate Zoom names 💩, we hope our 2022 funniest moments bring you nothing but giggles. 🤭

Happy Friday! 🎉

07/22/2022

04/26/2022

💭 Q: How do you put your customers at the core of everything you do?...
📣 A: By tapping into the voice of the customer, of course! 😎

Join Jiminny’s VP of CS Bekkie Wetz, and our four brilliant panelists, to hear how industry experts are using conversation intelligence to draw and apply key insights throughout all points of the customer journey:

Andrew Oliver - Head of Sales @ Gatekeeper
Austin John - Senior Product Manager @ Informa
Matt Myszkowski - VP, Customer Experience, EMEIA @ Cision
Stephanie Ulpiani - Head of Sales @ MyTutor

🗓️ Tuesday, 24 May 2022 - 15:00 BST | 16:00 CEST | 10:00 EDT

Save your spot here 👉 https://bit.ly/3kbK4do

03/03/2022

There’s a lot of talk around buyer centricity, and for good reason 🔍

The link between high-performance sales organisations and customer centricity is strong, and these businesses typically see 6.8% higher win rates. 🚀 Plus, focusing on the customer improves the customer experience and reduces overall churn. And who doesn't want that?

Read up on this week's blog from Jiminny for easy ways you can influence a buyer-centric culture and start seeing higher win rates 👉 https://bit.ly/3tjTWWQ

There’s a lot of talk around buyer centricity, and for good reason: there’s a strong link between high-performance sales organisations and customer centricity, and these businesses typically see 6.8% higher win rates. Plus, focusing on the customer improves the customer experience and reduces ov...

02/03/2022

Did you know that consistent coaching leads to a 27.9% improvement in quota attainment? 📈🚀

It’s impossible for one person to efficiently listen to hundreds, or thousands, of call recordings to extract all the valuable insights locked in them. 🎧

🤖 Cue conversation intelligence: sales AI that equips Revenue Leaders with key insights to help them continuously drive better outcomes in a fraction of the time.

Here's how 👉 https://bit.ly/3sfTl88

Customer call recordings contain a treasure trove of insights buried within them. Conversation Intelligence (CI) is the key to unlocking the value locked in these conversations. Without CI, identifying which conversations or snippets of calls to listen to is too time-consuming a task. It’s impossi...

01/27/2022

Question: How can you increase team coaching WITHOUT costing sales leadership more time? ⏰

The answer: peer-to-peer coaching! 👩‍💻👨‍💻🧑‍💻

Not only does peer-to-peer coaching alleviate some of the time demands placed upon team leaders, it also diversifies the sources of feedback for your reps and creates a culture where they can learn from each other.

Read up on why every sales team needs to be peer-to-peer coaching in this week's blog from Jiminny 👉 https://bit.ly/3r5ecLV

Although there’s a greater need for sales coaching than ever before, it doesn’t mean it all rests on the sales leader’s shoulders. You don’t have to do it all yourself or figure out how to squeeze more coaching time into your already-packed schedule.

01/21/2022

We've been voted #1 in sales coaching on G2 AGAIN! First Summer ☀️, then Autumn 🍂, and now Winter ❄️

"The service is amazing. We started using the tool one year ago and I personally admire the growth of our own company with the support of Jiminny. We have almost 100 Salespeople using Jiminny in eight different markets which simplifies the challenge to keep track of each individual's performance." - ⭐️⭐️⭐️⭐️⭐️ Catherina G on G2

Check out the report summary here for a leaderboard breakdown, our awarded G2 badges and more 👉 https://bit.ly/3nKsAag

For Winter 2022, G2's Results Index report for sales coaching ranked Jiminny as #1 overall based on a number of factors, including likelihood to recommend, how well Jiminny meets requirements, average user adoption and various ROI factors.‍In this report, you’ll be able to see:

01/20/2022

Companies that successfully optimize customer experience achieve 10-15% less customer churn. 👀

One way to achieve amazing results like this is through aligning Sales and Customer Success (CS), so they work like a well-oiled machine. 🤝

Creating harmony between Sales and CS boils down to excellent communication. We have a few tips on how to ensure this in this week's blog - check it out below 👇

https://bit.ly/3fHPRpa

Buyer-centricity and personalization are a top trend this year. This means providing buyers with the personalized experience they've grown to expect. McKinsey found that companies who successfully optimize the customer experience achieved:

01/12/2022

Here's are three key sales trends you need to know about in 2022:

🎯✍️ Buyer centricity and personalization - buyers are MORE likely to want to speak with reps that understand them, communicate effectively and follow-through after they close the sale

📱💬 Social selling - 78% of businesses that use social selling outsell businesses that don’t use social media

📈🤖 Data-driven insights - leaders are gaining a 2-5% bump in sales as a result of data-driven decision making, and this is only the beginning

Read about all top six sales trends of 2022 in our report here 👉 https://bit.ly/3Fk5Vro

Our 2022 trend report sets out to summarise key trends ahead of next year. Not only do we base this on a unique survey from B2B sales leaders in our network, we also reinforce these findings with existing insights and secondary research.

01/06/2022

What does the use of AI in the day-to-day sales process actually look like? 🤖

We all know it's becoming increasingly popular, and there's even a ton of stats to justify why (such as the fact that AI adoption can drive a 5-10% increase in sales 💸), but how do you get started with implementing sales AI and acquiring those precious data-driven insights? 🔍

Find out in this week's blog from Jiminny 👉 https://bit.ly/3zxcQfv

It’s true: data-driven insights gained through artificial intelligence (AI) is a top sales trend for 2022. In fact, McKinsey found that 79% of marketing and sales teams are already achieving year-over-year revenue increases based on AI adoption.

01/04/2022

Question: what's fun, skill-enhancing and helps you work better as a team?

Answer: training games! 🃏🙌

Our training games were designed to help Revenue teams develop skills (such as empathy, communication, adaptability and more) both individually and together as a team 🧩

Check out our library of training games here 👉 https://bit.ly/3HA3t1r

P.S. if you're working remotely, try using this site for any of the card games 👉 https://deck.of.cards/

Fun and educational. Get your sales team working together and challenge their skills with our sales training games. Download the free PDFs and train together.