LoyaltyPlant

10/07/2026

🍌 How KFC Ukraine turned a Minions launch into a viral game and a sold-out reward

Instead of simply adding a campaign banner to the app, KFC Ukraine turned the whole app experience into part of the Minions launch.

What happened:

🎮 Guests played a branded memory game tied to the new menu
📲 The game started spreading organically as guests shared it with friends
🍌 A limited-edition banana sauce reward sold out within days
✨ The app became part of the campaign, not just another channel promoting it

The takeaway? Gamification can turn attention around a product launch into something guests actually interact with, share, and come back for.

👉 See how it worked in the full case study: https://loyaltyplant.com/blog/kfc-ukraine-case-study-how-a-minions-menu-became-an-app-experience/

10/01/2026

🚀 What’s new at LoyaltyPlant? Our Q3 product update is here.

The first launch of App 2.0 is now live, but that’s only one of the things our product and engineering teams shipped this quarter.

👉 Read the full Q3 update: https://loyaltyplant.com/blog/how-was-q3-at-loyaltyplant/

Inside:

→ Turn kiosk guests into loyalty members
→ A completely reworked combo structure
→ More reliable payments and messaging
→ Built-in age verification
→ CRM audiences ready for Meta, Google & TikTok

All with one goal: making digital ordering simpler for guests and easier for restaurant teams.

This summer, LoyaltyPlant rolled out new product updates designed to make digital ordering smoother for guests and easier to manage for restaurant teams. From frictionless kiosk loyalty enrollment and smarter combo management to more reliable payments, global messaging, and one-click CRM audience ex...

09/25/2026

🧋 𝟯 𝗜𝗡𝗚𝗥𝗘𝗗𝗜𝗘𝗡𝗧𝗦 𝗧𝗛𝗔𝗧 𝗧𝗨𝗥𝗡 𝗔 𝗕𝗨𝗕𝗕𝗟𝗘 𝗧𝗘𝗔 𝗦𝗛𝗢𝗣 𝗜𝗡𝗧𝗢 𝗔 𝗕𝗥𝗔𝗡𝗗 𝗣𝗘𝗢𝗣𝗟𝗘 𝗪𝗔𝗡𝗧 𝗧𝗢 𝗕𝗘 𝗣𝗔𝗥𝗧 𝗢𝗙

For bubble tea brands, loyalty isn’t only about getting customers to buy their next drink. It’s about creating a brand they want to come back to, interact with, and identify with.

Together with Formosa Bubble Tea in Lithuania and our POS partner Syrve, we built a loyalty experience where visual identity, rewards, progression, and engagement mechanics all feel like parts of the same world.

Here are three ingredients that make it work:

🎨 𝟭. 𝗔 𝘃𝗶𝘀𝘂𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘁𝘆

Bright colors, playful illustrations, custom graphics, and distinctive reward cards make every screen unmistakably Formosa. The app becomes a natural extension of the café and its personality.

🏆 𝟮. 𝗧𝗶𝗲𝗿𝗲𝗱 𝗹𝗼𝘆𝗮𝗹𝘁𝘆 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗽𝗿𝗼𝗴𝗿𝗲𝘀𝘀 𝗲𝘅𝗰𝗶𝘁𝗶𝗻𝗴

Bronze, Silver, Gold, Platinum. Customers can see their status, progress toward the next level, and unlock new rewards along the way. Loyalty becomes a journey, not just collecting points.

🎮 𝟯. 𝗚𝗮𝗺𝗶𝗳𝗶𝗲𝗱 𝗿𝗲𝗮𝘀𝗼𝗻𝘀 𝘁𝗼 𝗰𝗼𝗺𝗲 𝗯𝗮𝗰𝗸

Welcome points, referrals, status upgrades, Flavour of the Month challenges, and exclusive rewards give customers more reasons to open the app, engage, and return.

When great visual identity, progression, and gamification work together, loyalty becomes more than a discount program. It creates a community customers actually want to belong to.

The best loyalty experiences don’t just make people want another drink. They make them want to be part of the brand. 🧋💚

09/16/2026

🍦 Sundae Forecast case study: how a loyalty calendar drove 10x visits

Sundae Ice Cream found a smarter way to keep guests coming back to its app.

Instead of another one-off promotion, the brand launched Sundae Forecast, a recurring loyalty calendar inspired by Colorado’s unpredictable weather.

The idea is simple:
→ a fresh theme every month
→ selected days with real rewards
→ reminders that build anticipation
→ a mechanic every loyalty member can join

And on National Ice Cream Day, app visits jumped 10x compared to a normal day!

👉 See how Sundae Forecast works and how you can adapt the same mechanic for your restaurant: https://loyaltyplant.com/blog/sundae-forecast-case-study-how-a-loyalty-calendar-drove-10x-visits/

Sundae Ice Cream turned a simple monthly loyalty calendar into a reason for guests to keep coming back to its app. See how Sundae Forecast drove a 10x spike in app visits on National Ice Cream Day and why recurring loyalty mechanics can outperform another discount.

09/09/2026

🍣 Traditional Japanese flavors meet modern gamification: how Sumo Sushi & Bento turns every order into a reason to come back

What if ordering your favorite sushi also moved you closer to a new status, better rewards, and exclusive perks?

Together with Sumo Sushi & Bento in the UAE, we recently launched a new tiered loyalty experience designed to make every visit feel like progress.

🪙 Meet Kenji Coins
Guests earn the brand’s own loyalty currency with their orders and can redeem Kenji Coins for real menu favorites, from iced tea and edamame to sushi, rolls, and larger rewards.

🏆 Four tiers. More reasons to move up.
The journey starts at Bronze and continues through Silver, Gold, and Platinum. Guests can always see their current status and progress toward the next tier, while higher levels unlock new rewards and make loyalty increasingly valuable.

🎁 More than points
A welcome gift gives guests an immediate reason to join. Referrals reward them with 100 Kenji Coins for bringing friends. In-store guests can scan their loyalty QR code to earn coins when dining in. And tier-specific rewards keep giving customers something new to work toward.

The result is a loyalty experience built around one powerful idea: every interaction should give guests a reason to make the next one.

Traditional Japanese-inspired food brings people in. Smart progression, rewards, and gamification help turn those visits into habits and customers into loyal fans. 🍣

That’s what modern restaurant loyalty should feel like.

09/03/2026

🌺 How L&L Hawaiian Barbecue turned a giveaway into more sales and stronger customer loyalty

SPAM® Musubi Day is one of the biggest moments of the year for L&L Hawaiian Barbecue. This year, we helped the brand build excitement long before August 8 while giving guests another reason to order its iconic SPAM® Musubi.

Together with the L&L team, we launched a two-week in-app giveaway built around one mechanic:

🍙 Every SPAM® Musubi purchased earned an additional entry, directly connecting engagement with product sales.
🎟️ Every guest could also complete a short survey to receive one free giveaway entry.
📱 Guests could track their entries right inside the app and visit a dedicated campaign page with all the giveaway details.
🏆 At the end of the campaign, five winners were randomly selected, with every entry giving guests another chance to win.

The campaign went beyond a seasonal activation. By tying additional entries to purchases, L&L created a natural incentive to order more SPAM® Musubi while keeping guests engaged in the app.

Great loyalty campaigns don’t just reward customers. They create more reasons to buy, engage, and return. That’s what we build with our customers! 🌺

08/28/2026

Your loyalty program is working. Guests are earning points. But are they actually coming back?

That’s the problem with points-only loyalty: it rewards the transaction that already happened, without necessarily influencing what happens next.

The better question isn’t “How can guests earn more points?” It’s “What will make them want to come back?”

We break down 5 mechanics restaurant brands can use to turn loyalty into repeat behavior:

🎯 Missions that guide the next action
📈 Tiers that make progress visible
⚡ Faster rewards that build habits
🎁 Flexible rewards beyond cashback
🏆 Recognition that keeps guests engaged

👉 Read our latest article: https://loyaltyplant.com/blog/restaurant-loyalty-program-5-ways-to-keep-guests-coming-back/

Points and cashback alone are no longer enough to keep restaurant guests coming back. Discover five modern loyalty mechanics that help restaurant brands drive repeat visits, shape customer behavior, and build stronger long-term relationships.

08/24/2026

What if one loyalty campaign could drive 10x more app visits in a single day? 🍦

Together with Sundae Ice Cream, we created Sundae Forecast — a recurring in-app experience inspired by the monthly weather forecast in Colorado. Instead of simply announcing promotions, the loyalty calendar becomes something guests actually look forward to checking.

Here’s how it works:
☀️ Every month features a fresh seasonal theme and updated visuals.
📅 Selected forecast days unlock special rewards, such as bonus points, free toppings, or complimentary ice cream.
📲 Guests receive reminders before the event and again on the day it goes live.
🎁 Every loyalty member can participate, whether they joined yesterday or years ago.

The beauty of the campaign lies in its simplicity. Guests know exactly when to come back, what they’ll get, and why it’s worth opening the app.

The results speak for themselves! On National Ice Cream Day, one of the brand’s biggest annual celebrations, app visits increased 10x compared to a typical day, proving that a well-timed loyalty experience can dramatically boost engagement.

At LoyaltyPlant, we believe the best loyalty campaigns aren’t always the most complex. They’re the ones that give guests a reason to return again and again.

08/21/2026

📱 Loyalty influences orders before guests even choose a restaurant

Recent PYMNTS data (2026) shows that loyalty programs influence 61% of restaurant delivery decisions, while 93% of loyalty members check for deals before deciding where or what to eat.

Read that again. 👆 Before they choose the restaurant!

Loyalty is no longer just a retention tool at checkout. It’s shaping whether guests open your app in the first place or default to a delivery aggregator.

The programs winning today aren’t simply offering more points or bigger discounts. 🎯 They’re built like a product: personalized, visible, and worth checking before every order.

Do you check loyalty rewards before choosing where to eat? Yes or no? 👇

08/19/2026

🍌 How KFC Ukraine turned a Minions launch into an app experience

For its Minions collaboration, KFC Ukraine decided to go beyond a traditional menu launch. Together with the KFC team, we used the flexibility of the LoyaltyPlant platform to transform the app into an interactive part of the campaign.

The experience included three connected elements:
🍔 A themed limited-time menu inspired by the Minions collaboration.
📱 A redesigned home screen that immersed guests in the campaign from the moment they opened the app.
🎮 A branded memory game where guests matched cards to unlock rewards connected to the new menu. The mechanic was intentionally simple, making it easy to play while perfectly fitting the campaign theme.

The campaign quickly became more than just a menu launch. Guests started sharing the game with friends, creating organic buzz around the promotion. One of the featured rewards, the limited-edition banana sauce, became so popular that it sold out within just a few days!

Great gamification doesn’t have to be complex. Connected to the right brand moment, even a simple experience can boost engagement and keep guests coming back.

That’s what we build with our customers!