EXL

EXL We make sense of data and drive your business forward
Choosing a digital partner is about more than capabilities - it’s about collaboration and character.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies.

10/13/2026

Implementations that once took years now take months, or even weeks. For 27 years, EXL has helped organizations find a better way. Today, more than 60% of our revenue is data and AI-led, driving market-leading growth for the clients we serve. Watch how we're turning AI ambition into measurable impact, at scale so you can 'Go Beyond.' https://bit.ly/4zwnDo4

AI agents are changing how insurers handle claims, underwriting, and customer service, and the impact is already visible...
10/08/2026

AI agents are changing how insurers handle claims, underwriting, and customer service, and the impact is already visible in day-to-day operations.

On Tuesday, October 13 at 9:00 AM PT, EXL is the featured sponsor of "The Future of Enterprise Insurance," a PPCC26 live learning webinar. Our experts will share practical lessons on reducing manual effort and modernizing insurance workflows with AI agents.

Hear from:
🔹 Sumit Taneja, Global Head of AI Consulting and Implementation
🔹 Vikrant Saraswat, Head of AI Consulting, Insurance
🔹 Rajat Monga, Vice President and Insurance Innovation Products Leader

Save your spot: https://bit.ly/4y8R2n0

10/07/2026

AI isn't plug-and-play. EXL Chairman and chief executive officer (CEO) Rohit Kapoor sat down with Nasdaq's Live from MarketSite to explain why embedding decision-making directly into workflows, backed by proprietary data and domain expertise, is what separates real AI impact from hype.

Watch the full conversation. https://bit.ly/4rYl2AU

For years, e-commerce has been optimizing around three things: lowering friction, understanding behavior, and improving ...
10/06/2026

For years, e-commerce has been optimizing around three things: lowering friction, understanding behavior, and improving the relevance of every interaction. What happens when those principles are applied to collections?

EXL’s Mike Walsh joins Adam Parks and Kristyn Leffler of Resurgent Capital Services to examine how digital-first thinking can influence the next phase of the collections experience. They cover:
• Reducing friction in the payment journey
• Building digital trust
• Using behavioral data to guide engagement
• Applying AI to make smarter decisions
• Creating more relevant, personalized offers

The takeaway: the future of collections may not be about pushing harder. It may be about designing better experiences for the right consumer at the right moment.

Listen here: https://bit.ly/4dqv0oB

10/06/2026

Many organizations are using AI to improve the processes they already have. The bigger opportunity is to rethink the workflows they will need for the future.

In the latest episode of Make It Real, Sumit Taneja of EXL shares why so many AI initiatives fall short of real transformation. Making current tasks faster can help, but the real value comes from redesigning the work itself.

Successful AI adoption takes more than new technology. It requires:
• A clear business outcome
• A transformation mindset
• An operating model built for what comes next

The takeaway is simple: AI has the greatest impact when it helps reinvent how work gets done.

Hear more from Sumit on EXL’s podcast, Make It Real. Link in comments.

Enterprise AI is moving from pilot to production, and the results show where it counts: faster decisions, lower costs, a...
10/05/2026

Enterprise AI is moving from pilot to production, and the results show where it counts: faster decisions, lower costs, and outcomes you can measure.

EXL is a proud sponsor of the Power Platform Community Conference 2026, October 27 to 29 at MGM Grand, Las Vegas. Stop by Booth #414 to see how leaders in healthcare, financial services, utilities, and retail are turning ambition into impact:
• Deploying AI-powered agents across core business functions
• Accelerating low-code transformation with Microsoft Power Platform
• Automating complex processes with governance built in
• Turning intelligent automation into measurable outcomes

Three days. One booth. Countless ideas worth building.

Which of these priorities matters most to your team right now? Come talk it through with our experts at Booth #414.

Spot our EXL billboards lighting up Highway 101 in Silicon Valley!Stuck in traffic? Take it as your cue to go beyond lim...
10/02/2026

Spot our EXL billboards lighting up Highway 101 in Silicon Valley!

Stuck in traffic? Take it as your cue to go beyond limits. Beyond data silos, foundational models, and endless pilots. It's time to achieve more than you imagined.

Together with Anudip Foundation, EXL has launched a new skilling initiative that helps young learners prepare for future...
09/30/2026

Together with Anudip Foundation, EXL has launched a new skilling initiative that helps young learners prepare for future-ready careers in data, analytics, and technology.

Students can explore more than eight career pathways and find the direction that best fits their strengths and interests. Technical learning is at the core of the program, but it doesn't stop there. Students also build career readiness and engage directly with industry. This links what they learn in the classroom to how businesses use data every day.

EXL volunteers helped bring that connection to life. They spent time with students and shared real-world career insights, honest lessons from their own journeys, and practical advice on what it takes to grow in tech. EXL is proud to work alongside Anudip Foundation to connect talent with opportunity.

What matters as much as what an AI model can do in collections? Who is checking the model.EXL’s Karan Sood joins Adam Pa...
09/28/2026

What matters as much as what an AI model can do in collections? Who is checking the model.

EXL’s Karan Sood joins Adam Parks and Mike Walsh to explore how conversational AI can become more reliable and compliant as it moves into customer-facing collections. The discussion looks at:
• LLMs that review responses before they go to consumers
• Intent classification to help keep conversations on track
• Multi-agent architectures
• Layered guardrails for compliance

The takeaway is clear: trust in AI should come from the checks, controls, and architecture surrounding the model, not from the model alone.

Listen here: https://bit.ly/4daJAAj

09/28/2026

In the latest episode of Make It Real, Arun Rangamani of EXL compares the healthcare ecosystem to a coral reef: change one part, and everything connected to it is affected.

Adding an AI solution to a single, isolated task may improve efficiency, but it won't solve the underlying problem. Healthcare organizations need to understand how their data, workflows, people, and systems interact before determining where AI can create meaningful change.

Arun's approach is clear: start with the full ecosystem, identify the root cause, then build the transformation strategy from there.

Hear more from Arun on EXL's podcast, Make It Real. Link in the comments.

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