02/16/2015
IMPORTANT NOTIFICATION:
tsu.co is a community for authentic engagement. Please treat it respectfully. Users who spam or post inappropriate content will be banned in order to preserve the community.
FAQ
What is tsū?
tsū is a free social network and payment platform that shares up to 90% of revenues with its users.
(tsū is pronounced ‘Sue’)
How is tsū different?
1. Ownership - We believe in real ownership, which only exists when users own the rights to their content and the economics that come with it. Users should be compensated for their likeness, image and content. It’s simple and it’s the right thing to do.
2. Access - We share social revenues with everyone, for any type of content, size of network or level of influence. Using tsū requires nothing more than what you already do on other social media platforms today.
3. Empowerment - Our model is global, scalable, and designed to empower the user. For the first time every user can be a content creator earning royalties in perpetuity.
How does tsῡ work?
tsū shares social revenues that come from third party ads, sponsorships and partnerships. Once economics are created, tsū receives 10% to maintain the platform. Half of the remaining earned revenue is paid to the user who created the content. The other half of the remaining earned revenue is distributed to the user’s network Family Tree. Users on tsū monetize their content and network in perpetuity, which continues to grow alongside the community.
How do I join tsῡ?
New members can only join tsū by user invitation (via member shortcodes.) Our invite-only system enables us to track and distribute network value to the users who help tsū grow.
The content I share has value?
Yes, as a user on social media platforms, your content and interactions are valuable. On tsū, you will get paid for your content. Half of your earned revenue is in the form of royalties generated by the content you post. Sharing content on tsū is as simple as any other social platform. Sign up, post your status, photos, or videos to your page, and engage with your friends as little or as often as you’d like.
My network has value?
Yes, your network is also valuable. The other half of your earned revenue on tsū comes from the growth and activity of your personal social network. One third of all users’ content-generated revenue is passed up to the person that directly invited them to join tsū. A third of the remaining shared revenue will then go to the person that invited that user, and so on. The generations of users in your personal network are a part of what we call your Family Tree. To learn more about the algorithm that tsu uses to distribute network value, visit: What is the tsu Algorithm?
What is the tsū Algorithm?
Tsū’s algorithm automatically tracks, measures, and distributes revenue to the appropriate user and their Family Tree. At a high level, 90% of revenues are distributed to users. To maintain the platform, tsū receives 10%. To see how this breaks down, let’s take a look at 4 users, all with varying start dates on tsū:
User A invites user B, who invites user C, who invites user D
Part 1
- $100 of earned revenue is generated based on the content user D shared (photos, videos, status updates, etc.)
Part 2
- 90% of earned revenue go to the users. In this case, $90 of the $100 is shared with all the users.
- tsū takes 10% of the $100 for platform fees. In this case $10.
Part 3
- User D, the original content creator takes 50% of the $90. In this case, $45.
- User C gets 33.3% (1/3) of the original $90 generated. In this case, $29.70
- User B gets 11.1% (1/3 of 1/3 = 1/9) of the original $90 generated. In this case $9.99
- User A gets 3.70% (1/3 of 1/3 of 1/3 = 1/27) of the original $90 generated. In this case $3.33
- This is what we call the rule of infinite thirds
Shared economics ad revenue
CREATE AND PUBLISH CONTENT
How do I complete my profile info?
To complete your profile information, click on your profile picture on the upper right and choose Settings.
Faq 1
Once you are in the Settings screen, you will be able to fill out fields pertaining to your general settings, profile, social accounts, invitations, finding friends, privacy and notifications.
Faq 2
How do I publish content?
Every user can publish their content (photos, text, links, emoticons, etc.) by pressing the create button in the upper portion of your screen. To post a video, copy and paste the embed URL into the content creation box.
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Press ‘Post’ to publish. Select the icons of your favorite social accounts to share your content to those platforms.
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How do I share a weblink?
Copy the link you want to share, select the preview picture for the link using the arrow buttons and press ‘Post’ to publish.
Faq 7
What content is inappropriate?
Inappropriate content includes, but is not limited to pictures, videos, comments or links with violent, discriminatory, unlawful, infringing, hateful, harassing, sexually explicit or pornographic material.
Any intent to game the system, impersonate others or monetize quickly through spamming is prohibited. Spamming includes, but is not limited to, begging for follows (e.g., follow me/follow you language), aggressive hashtagging, or other inappropriate material.
Users who post inappropriate material have a negative impact on the community. To ensure a safe, authentic community, we will take required actions, including banning users and deleting user content.
Who can see my content, and how do I manage content visibility?
When posting content to tsū, you have the option of two visibility settings. ‘Public’ means that your Friends and Followers can both view your post. ‘Friends Only’ restricts visibility from Followers. You can select your preference to the left of the ‘Post’ button. We do not yet have ‘Private’ or ‘Restricted’ options to control content visibility to Friends.
For more privacy options, go to your Settings Page.
What are hashtags and how do I use them?
A hashtag ( #) is a symbol that can be added as a prefix to any word when commenting or posting. The ‘ #’ symbol ensures that whatever characters follow it are letter-for-letter inserted into a searchable database sorted by the exact lettering following the hashtag. Hashtags are commonly used to indicate key categories related to a post (e.g. ), when a user wants to contribute to a trending subject (e.g. ), or when users want to share their content related to a specific event or happening (e.g. ).
tsū displays the top trending hashtags in the upper right corner of a the ‘Feed’. Users can also search for specific topics of interest by entering hashtagged terms in the Search tool found on the upper left side of the navigation bar.
How do I delete content?
When using a computer: On the bottom of any post, click ‘More’ and then press ‘Remove’ to delete a post.
Faq 8
On mobile apps: Content can be removed by clicking on the vertical three dots located at the bottom right of the post. A menu appears and you can press ‘Delete Post’ to delete the post.
You can’t delete content posted by other people unless it’s posted directly to your profile page.
Faq 9
How do I increase my content’s visibility?
Quality content through social networks always generate strong engagement while helping you discover and be discovered by the community. Tsū’s community is made up of all different types of people ranging from artists, chefs, photographers to college sport fans. With quality content, hashtags also help your content to be discovered. Keep the hashtags relevant to the content you share.
Focus on quality content. Quality content is always fresh, unique and provides some value back to the community. We’ve seen this through memes, photos, videos and even status updates. Complete your profile, share some content, and be ready to engage with the community as they share interact with you.
Faq 10
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How do I search for content?
On the upper left of the navigation pane, there is a little magnifying glass icon and an empty space representing the area in which you can request to search for a user by first or last name, by profile name or one can search for hashtags. The following screen shots are examples of how to use search on the web (which autopopulates the search bar when you type) and the mobile apps (which requires a user to type and press enter prior to the search query).
Faq 12
Faq 13
Are there limits to how much I can post on tsu?
Yes. We understand many users are as excited as we are about tsu! While we certainly encourage users to grow their audiences through original content and earnest engagement, we do not allow spamming (e.g., follow me/follow you language, aggressive hashtagging, irrelevant commenting, etc) as a means to gain more followers. To keep tsu an awesome community for authentic engagement, there are some limits to the amount of interaction users can have from their profile.
36 Posts per 24 hour period
8 of those 36 posts can be shares (If you don’t share anything, you get 36 posts)
50 Pending Friend Requests at any time
Follow 1000 people (total)
Example: You post 2 times at 3pm. You now have 34 more posts available. Tomorrow, at 3pm you will have 36 posts available again.
SOCIALIZE AND GROW YOUR NETWORK
How do I grow my network?
Our platform is built for a community that values quality content over quantity. While we understand and appreciate enthusiasm for growing an account following on tsu.co, users should never have to ask for a follower. Authentic relationships are built upon genuine interest and trust, and the same is true for engagement on tsū. People will follow out of interest, not obligation. We encourage users to grow their audiences through original content and earnest engagement. We do not allow spamming as a means to gain more followers.
Users who spam have a negative impact on the community. We will take the required actions to reinforce a positive user experience, which includes banning users who spam.
What is the difference between Friends and Followers?
Friends
If you are friends with a user, then each of you automatically follow each other, and you will share both levels of content in your feeds (‘Public’ and ‘Friends Only’ posts). We do not yet have ‘Private’ or ‘Restricted’ options to control content visibility to Friends. We suggest only befriending people you actually know or want to know. Trust us on this one!
Followers
If you follow a user, you can see their ‘Public’ posts. Users you follow will not see your ‘Public’ posts unless they choose to follow you. Likewise you can have Followers that you choose not to Follow.
How do I control who sees my posts?
‘Public’ means that your content will be visible to both Friends and Followers.
‘Friends Only’ means that your content will not be visible to Followers.
By default all posts are ‘Public’, unless the ‘Friends Only’ setting is specified. You can select ‘Friends Only’ in the menu to the left of the ‘Post’ button. This setting can also be changed after the post has been made.
If you wish to hide certain biographical information about yourself, go to your Settings Page. To learn more about privacy within tsū, visit Privacy Settings.
How do I add another member as my Friend?
To Friend a user, go to their Profile Page and click on the ‘Add Friend’ icon on the right of their cover photo. A friend request will be sent to the user. They must respond to your request before you will be able to mutually see each others’ posts. If they approve your Friend request, you will see the ‘Friend’ box checked on their cover photo.
How do I remove a Friend?
To remove a Friend, go to their Profile Page and click on the ’Friend’ icon on the right of their cover photo. This action will remove them and you should see that the check mark next to the Friend icon disappears.
How do I block another member on tsū?
Currently, there is not a way to block another member. We are working on this and will be rolling it out very soon. In the interim, please send feedback to [email protected]
How do I Follow another member on tsū?
You can follow another tsū user by going to their Profile Page and then by clicking the Follow button on their cover photo.
I don’t want others to add me as their Friend
Users have the option to display the ‘Add Friend’ button on their profile. Go to Settings, Privacy, and uncheck the box next to the option ‘Receive friend request’.
Faq 14
How do I mention/tag a user when I post content?
When posting content or commenting on any others’ content, you can use the ‘@’ symbol before a users’ profile name to mention them (tagging them), which will associate them with the post or comment. When you start typing an “” a suggestion box will load with other user’s names to ensure the right user is mentioned.
How do I send private messages to other users?
On the main page of your feed, options are listed on the upper left-hand side. Select ‘Messages’ to send an individual user a private message (you must know their name or profile name to send the message). You can also share photos in a private message.
What is the Family Tree and how does it work?
Half of a user’s earned revenue comes from the growth and activity of their personal network. All users on tsū have their own Family Tree, which indicates the number of users they’ve brought to the platform and the overall network growth they’ve provided. When viewing the Family Tree, a user’s network is organized as such:
Friends - The tsū members that are your friends. (You may or may not have invited them to join tsū).
Children - All of the members you’ve directly invited to join tsū via your shortcode.
New Children - The newest members you’ve invited to join tsū via your shortcode.
Network - The overall members that stem from your invitations to join tsū. This includes anyone that has joined directly via your member shortcode, as well as the users that have joined one or more ‘generations’ away from your member shortcode. Please note, members who join directly through your shortcode are qualified as your ‘Children’, and the members your ‘Children’ invite are called your ‘GrandChildren’ and so on.
Followers - The tsū members that Follow you. (You may or may not have invited them to join tsū).
For more information about your network value, please visit: What is the tsu Algorithm?
What is a short code?
A short code is your profile page URL. The format of this url will always be tsu.co/yourUsername.
This URL is also your unique invite link. Share this invite link with people you want to share your content with. As they join, they become part of your family tree. This link not only tracks who you invite, who they invited and who they invited, but the link also tracks how the revenues are earned and shared through your family tree.
What happens if I invite someone to tsū using my short code?
When someone clicks on your short code URL, they are invited to sign-up for tsū. Once a new user sign-up, they automatically follow your account and will see your updates through their news feed. Behind the scenes, that member also becomes part of your family tree. Any shared revenues that the invitee earns becomes shared revenue with you, the inviter. You can invite new members via email or SMS through the website and the app.
How do I connect another social network to my Tsu account?
To simultaneously post to your Facebook or Twitter accounts, or to quickly invite contacts from your network on another platform, you may want to connect your other screen names to your tsu profile. To do that, log into tsu and click on your name in the top right corner. Select “Settings” from the drop down. In the top right, you will see “Social Accounts” under “Settings”. Click on the account you would like to link; Twitter, Facebook, or Instagram, and follow the prompts. Note: Connecting Instagram allows you to find friends that are on both platforms. You cannot yet post automatically to Instagram.
Can I create multiple accounts?
You may have more than one profile. Profiles do not need to be of an individual. Additional accounts can be any of the following provided the account does not violate our terms.
Special interest topic (like “Cute puppies” or “Cool Tech Gadgets”)
Non-profit organization or business (provided it is owned by you)
Tsu is a community for authentic and honest engagement. Users who contribute are welcome!
How do I become a verified charity on tsu?
Please send copies of your IRS Form 990 and your 501(c)(3) status letter to [email protected] along with your tsu profile url.
How do I block another user?
You can block a user by visiting the user’s profile page, clicking on the three dots button on the bottom right of the user’s cover photo and choosing "Block."
MANAGE MY ELECTRONIC WALLET
What can I do with my tsū electronic wallet?
Users have the ability to transfer funds from their bank to other friends, charities or members. Users can also receive a check for their earned revenue once their bank reaches $100.
How do I redeem my earnings?
Select bank on the left side of the navigation bar, click “redeem” and complete the redemption request. tsū will perform some validation checks before mailing a check to the user. A user must have a minimum of $100 in their tsū bank in order to request a check.
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How do I add money to my tsū electronic account?
tsū never asks users for their banking or credit card information for using its social networking or payments features. All of the monetary value that accrues to the user is based on the relevance of their content and the size of your network. The only way to add money is to earn revenue by sharing quality content or having friends transfer funds To your tsū bank.
How do I send money to a friend on tsū, and is it free?
To the right under every friend’s cover photo, there is a “Transfer Funds” button. Press this button, input the amount you want to transfer, then press “donate.” The amount of transferable funds cannot exceed the amount of money in the sender’s tsū bank. tsū charges a flat 3% transaction fee for any peer-to-peer and merchant services transaction.
Can I change my username?
Yes. A user can change their username by going to their profile picture in the upper right, which will take the user to their Settings page.
In settings, select ‘General’ and update information as needed.
Tip: Choose a simple name or use the same name you are known by on other social platforms (it’s easier for your audience).
Faq 17
How can I manage my notifications?
Go to the upper right section of the site, click on your profile photo, select Settings and then go to Notifications and then you can manage all the notifications you receive.
Faq 18
How do I change my password?
Go to the upper right section of the site, click on your profile photo, select Settings and then go to General and then you can change your password.
Faq 19
CONTACT
How can I contact the support team?
For general questions, please submit a ticket here
For advertising inquiries, email [email protected]
For press inquiries, email [email protected]
What if I have been banned?
Users who post inappropriate material have negative impact on the community. We take the required actions to reinforce a positive user experience, including banning the user and deleting the user's content.
www.tsu.co/biggestpage
