Cubby

09/04/2026

Someone starts a rental on your website at eleven at night and never finishes it.

Right now that lead probably sits there until somebody notices, which might be tomorrow morning and might be never.

In Workflows you set it up once: lead comes in, wait five minutes, send a text, follow with an email the next day. After that it runs on its own.

09/03/2026

A tenant rents a unit, then calls because she doesn't have her code yet. Your team takes that call constantly.

Patty took this one in twenty-two seconds. She knew who was calling and which unit was hers, gave the lock combination for C52, then the gate code when Sandra asked — including the part about hitting pound at the end, which is the sort of detail only someone who works there would think to mention.

Nobody got pulled off anything to handle it.

09/02/2026

The biggest product update in Cubby's history is live.

Four new pillars, all designed to give you the power to shape your business your way. Workflows, so Cubby runs your process instead of its own. The Connector, so you can ask your data a question in plain English. Canvas, so you can describe the screen your team has always wanted and get it built. And the Operator API, so all of it reaches your own systems.

Change how it works. Ask it anything. Build what's missing. Take it anywhere.

08/26/2026

Discounts that follow occupancy? Cubby can do that.

08/20/2026

"Find a community."

That was Chris Michaels' answer when we asked what actually accelerated his self-storage investing. Not a tool. Not a market. Not a spreadsheet.

08/18/2026

The same chatbot product, trained on rich integrated data, resolves 80% of customer inquiries. Trained on a handful of disconnected sources, it might resolve 30%.

Which means the AI question most operators are asking ("how good is the model?") is usually the wrong one. The system of record being actually correct has quietly become the most important AI feature there is.

AI, automation, and RPA get sold as one thing in self storage. What each actually does — calls, pricing, call grading — and the limits that won't move.

08/17/2026

Steve Wylie runs Greenkey Storage. He's told us where the product was wrong more than once, and then watched us fix it.

Now he's running the same play with his own tenants. That's a better compliment than anything we'd write about ourselves.

08/14/2026

It might be the most entertaining view in Cubby—the live call queue. See who’s on the phone in real time, including both human and AI agents.

08/13/2026

Lots of open roles here at Cubby across marketing, sales, engineering, and corporate leadership! Come join a team that's shipping new features every week.

https://www.cubbystorage.com/careers

08/12/2026

We’re Team Operator, all the way. When Cubby customers are successful, we’re successful.